Great service. We have had two windshield replaced by Bonfert. They billed our insurance. We were…read moreable to get an appointment the next day.

Will not use again. Make sure you get a quote from another company. I was quoted for 3 hours of…read morelabor (worst case scenario) and then billed for that estimated time of 3 hours. I called to explain that the two workers were here for under 30 minutes with no problems, that did not include the transit time (local and under 15 minutes one way). I was told that there was no way the work was completed in 30 minutes and he would "give" me the 2 hour labor cost that was on the timecards. So I had a reduction of 1 hour of labor and charged for 2 hours of labor on a 30 minute job. I happened to be at the job location with a clock present and the person who told me there was no way it happened was not here. The items installed were good, the customer service and billing are horrible. Very disappointed in supporting a local business.

Horizon of Alliance did a great job tinting the windows in my Cadillac CTS4. Great guys and quality…read morework

Huge shout out to Horizon Audio in Alliance for helping to make my daughter's Christmas present…read morespot on. She wanted matte black wheels for her new car. Stopped in there to ask questions and they made it all happen. Such friendly service and super to easy to work with. Her car looks AMAZING and she also went home with a remote.start. Couldn't be happier. Definitely shop local.

I was out of town traveling when someone broke the window of my car. I called Safelite. They're…read moreunable to get the window for a couple days but they fix my window up so I could travel home safely free of charge! Thank you Safelite!

Kenny was awesome! First impression is his desire to keep appointments on time. Made the…read moreexplanation of the fix very clear and made sure it was efficient. Very impressed. Would go back without question. Thanks Kenny.

I was told by the dealer that I needed a new rear windshield because the defroster wasn't working…read more As it turns out, Safelite said it was just a tab on the electronics that needed glued down to make the connection. There was nothing actually wrong with the defrosting mechanism itself. I am very grateful I did not have to purchase a new rear windshield, it saved me a considerable amount of money that I didn't have to spend. I did replace the front windshield as it has a crack in it from interstate driving in Ohio. It was very reasonable and does the job. I appreciate the excellent customer service and honesty!

Nearly Impossible to speak to an actual human being when you call the customer service number. The…read morenumber that you are given through a website search is actually a call center where you have to jump through a series of hoops before you can get to speak to an actual human being. If you think proof of customer service is shown by dealing with layers of AI, this is the place for you.

Great place to get work done my family and I been going there for alot of years. Right now they are…read moretinting my 2026 Benz. Always #1 service in town Thank you.

We had Tina from Ohio Van and Truck Supply put tinted window film on 50 pieces of glass in our…read morehouse. This was a two day project, which was completed today. We had her cover windows, French doors, and garage glass doors. She did a fantastic job! We will have her return next year when we finish our walk out basement to cover the windows and French doors there. Tina is very knowledgeable about window film, and I am very glad that we chose her for this project. I got another quote from another company, and the guy had told me that we could pick any window film. He had dozens of different films to look at, and those would work for auto glass but not our low E double paned windows in our home. Tina informed me that using any type of film could cause the windows to crack because of the heat buildup. Having low E windows greatly reduces the choices of film that can safely be put on our windows. The window film Tina used is safe on all types of windows. There is also a warranty against window cracking, which she gave me today. The window film blocks 99% of UV, which is something we wanted to prevent fading, and it also reduces the amount of heat coming in the window. Tina explained putting any type of film on a low E window like ours can cause a heat buildup between the double pane and crack the window. Not all companies are aware of this, as I found out. Tina has been doing this for over 30 years, and she is most certainly a perfectionist. She redid one set of our French doors three times because she wasn't satisfied with the result. She is very professional, and I would highly recommend her!

Had numerous vehicles there for window tint. The tint started peeling on the last vehicle I had…read morethere and I contacted them since I was told it had "lifetime" warranty. I was told they didn't have a person doing window tint and they weren't sure if they were going to get back into the window tinting business. I suggested that I take it to another shop and they reimburse me for the re-tint and they refused. So much for their "lifetime" warranty and standing behind it. Won't be returning there for anything ever again.

Professionalism and service all the way ... Wow, just wow!…read more I had been less than pleased with the audio on a new car purchase. (Evidently car manufacturers now put all investment into "safety" features and needless trim ... I had better audio on stock autos back in the 70's! But that's for a different review.) Kris, Tyler, and the others at Autosport were amazing. They quoted multiple solutions for my audio needs, and help guide me to the best options. I now have car audio that sounds fantastic. I called several times with questions, and they helped with everything. They even help me solve an annoying car issue that had nothing to do with the audio, lol! These are truly after-market experts.