I am in need of a new windshield and so far I am super impressed with their customer service! Very…read morenice and knowledgeable and I will definitely come here for any future needs! Update: Windshield was replaced within the timeframe I was given. I was treated so well here and will recommend this business to my fellow friends!

never heard back from them. Not really good business practice. Something to think about.read more

Everything was all good until I got in my car to leave and found that it had been driven 9.7 miles…read moresince it was dropped off that morning. The owner wasn't there and the girl at the counter said they drive the car to calibrate the camera. Except my car doesn't have a front camera! Driving a customer's car off premises without permission is a no-no.

They were able to schedule an appointment when I stopped and asked able my windshield. Stopped in…read moreon a Saturday and was scheduled for Tuesday. Great work I won't have anyone else replace windshields in my vehicles. Great family owned business. They handled everything with my insurance company. With my insurance it cost me nothing out of pocket. Thanks again to everyone at Haidet's

Beware! Shoddy business practices. Very unprofessional. Had my windshield replaced a year ago…read more $1000 windshield. Warranty explicitly states stress cracks are warranted. Was driving in a parking lot maybe 5 miles per hour- the glass popped (that's the sound I heard) nothing remotely nearby to cause the windshield to crack. Stop by Seneco Glass as they did the original install. No one there to assess. Call them the next day- Rick says send me pics -did so, can't determine from pics - "bring in I'm here all the time" Text him- will you be there tomorrow? - his response "yup". Bring the car by (mind you, this is a 25 minute drive each time) Guess what? Rick not there all day. The lady says I'll have someone come out to your home and look at it- Okay, great. The guy does show and determines it's a stress crack and covered by warranty. Wonderful. Make an appointment to bring car in and have glass repaired. (Again, taking time away from work, also having another person follow me to bring me back home). Well guess who is there when I drop car off?- the elusive Rick- looks at glass and says-(I'll let you guess) that's right- Ricks says- "that's not a stress crack. It's not covered!" What a joke of a company. Anyway- buyer beware.

We called the Cuyahoga Falls location in the late afternoon and we were able to get a next-day…read moreearly morning appointment to replace a cracked windshield. Rick and his team were professional, efficient, and delivered a great value service -- we were out of the shop by mid morning and still had the entire day left. Highly recommend!

Had two appts to have windshield replaced,brought car to dealership who really has no involvement…read moreexcept to hand off keys. First appt on Monday the glass tech from Accurate did not have proper molding, reset appt for Thursday, glass tech never showed up. Dealership was very apologetic and even tried calling glass company on my behalf. Accurate glass dropped ball twice, I drove 45 minutes one way twice! I am a salesman at this dealership and do plan on discouraging anyone from using Accurate Glass.

These guys rock! I just found my new go to organization for any auto glass issues I have. I live in…read moreStreetsboro and will gladly drive the 35 minute drive to Coventry to utilize their services. They saw me today despite an extremely busy schedule. They squeaked me in for a drivers door window that had been opened and stocked down on the inside of the door. They had it quickly taken apart and discovered that the "Regulator" had gone bad. The regulator is the motor that drives your window up and down if you have electric windows. The next problem that we encountered was that none of the suppliers they work with had one available. I really wanted my car fixed today due to my busy schedule. The idea came up to call the local Chevy dealer up the street. They had one in stock. The next problem was that they couldn't ship it until this evening. I stepped up and said if accurate auto glass was willing to fix my window today I would run out there to the Chevy dealer myself and pick up the part. They said no one has ever offered that before. We will honor that. So I immediately left and drove 5 miles to the dealership, got the part, and quickly returned. As soon as I handed off the part they took my keys from me and pulled my car into the bay. Literally 20 minutes later it was complete. The tech who worked on it was JON. He was a super friendly high energy guy who even took me back to the shop at my request, and taught me all about the regulator, how it works, showed me the old one, and all the points of failure when they have problems. I have a new understanding now of how electric car windows work. The owners name is John painter. John came out and spoke with me at length. He was a super nice guy and clearly has a gift for connecting with people. I am a Christian, so is he and he shared his Christian testimony with me, which I thought was absolutely awesome! The girls at the front desk were super nice, chatty, and clearly enjoyed their job and only want to make the customers feel comfortable. I cannot say enough about this place. And when everything was said and done the cost was exceedingly reasonable. I had no problem with the price that I paid. If you need your windshield fixed or replaced, or you have a problem with your electric windows, accurate auto glass is the place to go. I know I will be going there for any future issues with any of my vehicles. Thanks for taking such great care of me today, guys! I'm a fan.

I cannot say enough good things about Infinite! My windshield was shattered by debris from a semi…read moretruck. I was a hot mess about it. I called and they took care of me from the first minute. Ashley in the office is a god send and even saved me money by not going through my insurance. They were literally out the next morning and did all of the work right in my driveway. Everyone was so courteous and amazing to work with. I will definitely use them again!

Got a chip and was desperate to find someone to patch it asap. One phone call and a 10min drive to…read moregarage and they had it fixed and me back on the road within 15mins. Also very reasonably priced. Highly recommend!

Unfortunately we did have delays due to parts not coming in all together but they did a great job…read moregetting things done

Had numerous vehicles there for window tint. The tint started peeling on the last vehicle I had…read morethere and I contacted them since I was told it had "lifetime" warranty. I was told they didn't have a person doing window tint and they weren't sure if they were going to get back into the window tinting business. I suggested that I take it to another shop and they reimburse me for the re-tint and they refused. So much for their "lifetime" warranty and standing behind it. Won't be returning there for anything ever again.

I'm not gonna leave a huge long review, but I do want to stress how amazing the shop is! Every…read moresingle staff member I came in contact with was unbelievably nice and responsive! I find that really refreshing in this day and age when most companies seem to have forgotten what customer service is! They were extremely responsive every time I had a question and Tara pushed to have my car done three days earlier because of my work schedule. I hope I don't have to have another body shop fix my car but if I do, it's Ellsworth all the way!

Did great work for me on my truck and mustang. I would recommend heath. Nice guy and very thorough…read morewith the repairs and paint matching

Stay away from this place! My "new" windshield makes popping…read moreand snapping noises while I'm driving and now my mirror falls off. They will not even return calls to fix what they've damaged!

Akron Auto Glass replaced a windshield on our Jeep Wrangler…read more Unfortunately, there was a slight issue and the windshield made a whistling sound. Dave was extremely kind and accommodating. He replaced the windshield again and even did a follow up call to make sure that we were satisfied. The customer service provided was exemplary and I will tell everyone I know to use Akron Auto Glass for their windshield needs.