Mixed experience!!!…read more Trailer selection for watercraft is very limited and I would suggest looking elsewhere for trailers. I purchased my trailer from St. Boni and was very disappointed. The tie down shackles were poorly placed and the ratchet assembly was poorly designed. One bent so badly, after going over rough set of R/R tracks, I had to replace them. After only 2 times putting the trailer into the water, both tail light popped right out. Apparently, the manufacturer made corrections to the trailer and didn't have the correct grommets for the lights. The Service Department did get a better fitting grommet and replaced the old ones. Service Department... I don't know what is going on there. I have had issues with setting up appointments for service or lack luster communication. When bringing my watercraft in to be serviced and a fault code to be looked at, all I got was "service was complete and the fault was reset." I wasn't notified that my watercraft was ready for pickup until I called to inquire on the status. I was also only told that the fault was corrected and reset. Not what caused the issue. 6 months later, I had the same fault code and spoke with an individual from the Service Dept., they wanted the watercraft brought in to be looked at. I had scheduled the watercraft to be serviced later that week with time and date. When I arrived, there was no appointment scheduled and no one knew anything about my issue. This time I was told what was causing the fault code (unknowingly placed the tie down straps over the reverse gate had caused the fault code). Had I been told this was the issue last fall when I brought the watercrafts in for the fault code and winterizing; I would not have had to bring it back into the shop to be looked at again when taking them out for the first time of the year. Finance manager, for whatever reason, did not leave a voicemail with important details on my purchase or a message to call back regarding my purchase. That caused a headache when I showed up to sign for and pick up my watercraft. I got the shock that the did not go through and they were still working on the issue. Overall, all the issues were worked out in the end but had headaches getting there. On the brighter side... Sales Associate Makenna is AWESOME to work with. She listened to what you want and didn't try to push your decision on what to buy or what to add to your purchase. She is very knowledgeable and what she didn't know she was upfront with you but went out to get the right answer. Her and the store manager did whatever they could to make things right and to make sure I was taken care of. She is the ONLY reason I will go back to this store and the only reason for the 3 star review instead of a 1 star review!!! Give her a pay raise!!!

Have had them fix a couple of can am commanders for me for the last few years now and they've been…read morenothing but great when it comes to communication,and turn around time.they'll even come and pick it up for you if needed would definitely recommend these guys if needing repair. I can't speak on the sales end but repair has been really great

Great shop! Brought my son's brand new bike here via a recommendation from AI of all things. His…read morederailleur was bent (from going off jumps with the other neighborhood boys) and we got a few quotes, all the way up to $120 and a three week lead time. I told him he'd have to work off the fees at $10/hr., but due to this shop's low prices and quality work, plus quick turn (just a few days), we got very little labor out of him. He was thrilled and wants to take his bike there for regular service.

I rented a Uhaul from Cars Bike Shop and I didn't realize that it was a contactless pickup at the…read moretime of booking so that is my bad! If I had, I would've rented from elsewhere. But I also didn't cancel cause the location was convenient and I figured it would be nice to support this small business! The contactless pickup ended up working ok. It took me a bit to figure it out but I ended up getting what I needed which was a Uhaul truck. I did order additional equipment: furniture pads and dollys. They were not loaded into the truck and there was no indication of how I could retrieve them since they were closed. Again, I got what I needed which was a Uhaul truck but I was basing how much help I needed on having 2 dollies so to not have them was an inconvenience. After returning my truck and noting that the equipment was not present, I received a receipt the next day with a refund for only a portion of the missing additional equipment. I'm glad that they recognized and did not charge me entirely for the missing equipment but there was not indication of why I wasn't given a full refund of that equipment. I reached out to them to simply ask why and I did not receive a response. Overall I would not recommend renting Uhaul equipment from this shop. Not sure how they are as a bike shop but I'm not willing to find out!

Some of the best, most skillful bike repair in town -- and a great place to test ride and select an…read moree-bike or a cargo bike. I purchased my Tern GSD here, and have had it and many other cycles serviced here many times. They've always done right by me. They were fantastic for the bike purchase: they let me spend hours test riding different models, and their extensive advice about configuring the Tern was 100% spot on -- from big stuff like the tradeoffs between rear rack / seat options down to tiny details like getting a quick-release key clip on my keyring for the wheel lock key. Wait times for a full service can be long: schedule in advance! You may find cheaper tune-ups elsewhere, but at Perennial you'll get more than your money's worth. They've always been really thorough and thoughtful, tracing subtle noise issues to the root (like the fact that I had the front and back wheels swapped on a bike where they're actually infinitesimally different sizes!). They've made some preventative suggestions that were spot on, such as a nonstandard front mud flap to protect the e-bike motor in winter riding. It's a small shop, and the accessory selection is pretty small. If you want a helmet, for example, you might find more choices elsewhere. But if you want to purchase or service a bike, this is a great place!

I have been a longtime customer of Perennial Cycle and have spent a significant amount of money…read morehere over the years, including purchasing a Yuba Spicy Curry and accessories totaling at least $7,000. Most recently, I came in with my daughter on my Tern HSD to buy several accessories: a Tern Captain's Chair, Tern front loader basket, Tern saddle, and a Yuba Crescent handlebar. The total after tax was $643.12. I rode the bike there specifically because these are cargo bike accessories and fit matters. After purchasing them, I asked whether the shop could install them, since the items clearly would not fit on the bike otherwise and I needed to get home with my daughter. I did not receive a clear answer about whether installation was available, whether there would be a fee, or whether they had time to do it that day. Instead, the interaction became confusing and uncomfortable. I was willing to install the parts myself on site, and I had an Allen wrench with me. I only needed to borrow a 10 mm wrench briefly to hold the nuts that came with the accessories. From across the store, a mechanic I had not interacted with shouted that they "don't rent out tools for stuff like that." I explained that I had just spent over $600 in the store, had spent thousands there previously, and simply needed a basic tool for a short time so I could safely get home with the accessories I had just purchased. The salesperson still could not give me a clear answer and seemed not to understand what tool I was asking for. I ultimately said that I could either return the items or borrow the tool for about 20 minutes. They refused to lend me the tool, so I returned the entire purchase and left. What bothered me most was not just the refusal. It was the lack of clear communication, the dismissive tone, and the unwillingness to help solve a very basic problem for a customer who had just made a substantial purchase and had a child with them. I have worked in bike shops myself, and my experience has always been that shops help customers with newly purchased accessories, especially when the issue is as simple as installing a few bolts or briefly lending a common hand tool. I left feeling like my business and loyalty did not matter. I expected much better from a shop that specializes in exactly these kinds of bikes and accessories.

Very disappointed and WAY over budget…read more I brought in 3 bikes (Dad + 2 kids bikes). I just wanted a 'basic tune up'. They had it listed somewhere around 80 bucks. I was absolutely shocked when I went in to pick them up and my total was almost $1500.00! I said there must be a mistak, was just looking for 3 tune ups... The mechanic (without any communication to me) decided that my 13 year old son's bike needed a top of the line performance mountain bike derailer that cost more than what I paid for the bike! To be clear, these are not Walmart bikes, but we like to buy used and take care of them. Then, many hours of 'labor' were also added to my bill. I showed up expecting $300-$500 in tune ups and I actually had to leave 2 of the bikes there because I didn't have enough $$ to pay for them. Pretry disappointing for kids who were looking forward to a bike ride with Dad that day. I talked to someone who was the mechanic and she said, "...yeah, he shouldn't have not called you...so will this be cash or card?" If your Tour de France team needs bike maintenance and has an unlimited budget, this is your place! If not, go somewhere else.

OneTen Cycles is a great place to shop for anything related to bikes. The sales rep was very nice…read moreand he answered so many of our questions. We were able to purchase a bike rack for our car with confidence. We will be returning to buy some good bike shorts and to have them tune up our bikes. This will be our "go-to" place for bikes.

Great experience at Simply Ride. They were friendly without being pushy and took the time to answer…read moremy questions instead of just trying to sell me something. HUGE selection of used motorcycles in all price ranges, and organized so you can easily find and compare different models. What I really loved is that they genuinely seemed passionate about motorcycles and helping me find the right fit. If you're looking for a bike in the Twin Cities, especially if you're newer to riding or want a more chill buying experience, I'd definitely recommend checking them out.

We purchased a bike for $12,000 on 7/24/26 thinking it was a turnkey and road ready bike. We were…read moretold all bikes go through an inspection prior to going on the sales floor. After purchasing the bike we were told it would go through final inspection prior to us picking it up on the 28th. When we got it home the problems started. The bike wouldn't start, clutch issues, windshield not on properly, headlight cover missing, and aftermarket wiring for lights. My husband contacted Steve Bauer who we purchased the bike from who told us we needed to talk to the service department. We contacted Shane in service and told him of the issues and were told to bring it back in. When we took it back Shane he then told us that the bike had never gone through inspection because they were short on tech's. Shane also stated that there is a color system yellow tag goes on every bike with price, green dot on those that have passed inspection and red dot for those that didn't pass inspection. Yellow tag with no dot has never been inspected. We were sold a bike that never went through inspection. We were NEVER informed by Steve Bauer in sales that our bike had never been inspected or looked at prior to purchase. Then Shane told us "sometimes the salesmen forget to mention that". Seems like a big thing to "forget" to mention. Now our bike has been in the shop on "priority" more than it has been in our garage or ridden. When we called to check on the status it still hasn't been looked at because the "tech is out". Priority doesn't mean the same to them obviously. Here we sit watching riding season go by without our bike. We've been told so many things that we no longer trust their word or work. At this point we don't even want this bike. We are requesting our money back or an exchange for another bike that is road ready with no mechanical issues.

What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

We have purchased ski equipment and ski gear from Hoigarrd's for many years including all new ski…read moreequipment for our almost 14 year old this year. My son was finally able to ski yesterday with my husband after being medically sidelined for a couple weeks. Anyway, they were on the ski lift after their third run when my son/husband noticed my son's skis were chunking apart all along both skis. My son had not crashed. My son is an advanced but cautious skier and with my husband the entire time. They were at Wild Mountain doing first season runs. Nothing wild about it. Anyway, when they returned I took the skis in as clearly there was a product issue. I was greeted by John in the ski department. I was, undoubtably, frustrated as my son had ski plans for today and starts school ski club Friday. John made a rude comment about me being frustrated and how "kids banging their skis together cause that kind of damage" that immediately put me on defense. My husband and son arrived at 10:45am and I had received a text about the skis falling apart by noon. I again repeated that they had only completed three runs and asked how that was possible my son damaged the skis. John continued to blame my son for the damage. Now my husband is a life long skier, I took skiing up as an adult, and if anyone should have damage to skis it should be me. My husband was floored as to cause as he has never seen skis do this. The manager was brought in and agreed to take the skis back, replace them and bind them (thank you) but that is where the only positive customer service ended. John came back to have me sign a release for mounting and kept going on needing to talk to my son about knocking his skis together (because that is what happened in his opinion) and would not let it go, again and again, even after I again stated this was noted after three runs, first season runs, at Wild. I finally asked John if the entire interaction would have been the same had my husband been standing there instead of me. John continued on. The manager stepped in and told John to give it a rest and he still didn't want to stop. I appreciate the quick turn around help from the manager but the front facing customer service was horrific. Hoigaard's lost a customer last night.

Joe's Sporting Goods has an enormous selecting of fishing stuff - nothing much for fly fishing but…read morepretty much everything else. Their staff is knowledgeable, helpful and friendly which isn't always the case at other large stores. I didn't look past their fishing department but the store is huge and well stocked probably the most well stocked outdoor store in the Twin Cities. In fact you may be overwhelmed. Lots of parking and close to a freeway so access isn't a problem.

Family business, Superb customer service,…read moreKnowledgeable staff, Good sales, This place is unmatched. Truly. Five stars!

First Zombie always has the best gear and if they don't have it they will see if they can get it in…read morefor you. What is most awesome about Zombie though is their service. They know their stuff and are true OG snowboarders. I find myself wanting to go in there just to talk about snowboarding with these guys and they are more than willing to do it. They are also excellent "boardsmiths" and I have had several repairs and tune ups done here. Always excellent work and done in time for my trips. I cannot say enough good things about ZBS. Do not go to REI or buy online from a mega site. Support your local snowboard shop. This is a great one!

After shopping around online I stopped into our local board shop to look for a new snowboard for my…read moreson. Peter was awesome. I was looking to be educated to make a decision on which board fit our needs not just our budget. I spent a little bit more but I have no doubt that making the stop today I have a board that will fit my sons beginner level, size and be a much better quality lasting board than had I just ordered online. I am all about supporting a local small business and they will definitely continue to receive our business going forward. Definitely visit for your skateboard, snowboard, and wearable gear needs! They have a great selection and know what they're doing.