What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

We have purchased ski equipment and ski gear from Hoigarrd's for many years including all new ski…read moreequipment for our almost 14 year old this year. My son was finally able to ski yesterday with my husband after being medically sidelined for a couple weeks. Anyway, they were on the ski lift after their third run when my son/husband noticed my son's skis were chunking apart all along both skis. My son had not crashed. My son is an advanced but cautious skier and with my husband the entire time. They were at Wild Mountain doing first season runs. Nothing wild about it. Anyway, when they returned I took the skis in as clearly there was a product issue. I was greeted by John in the ski department. I was, undoubtably, frustrated as my son had ski plans for today and starts school ski club Friday. John made a rude comment about me being frustrated and how "kids banging their skis together cause that kind of damage" that immediately put me on defense. My husband and son arrived at 10:45am and I had received a text about the skis falling apart by noon. I again repeated that they had only completed three runs and asked how that was possible my son damaged the skis. John continued to blame my son for the damage. Now my husband is a life long skier, I took skiing up as an adult, and if anyone should have damage to skis it should be me. My husband was floored as to cause as he has never seen skis do this. The manager was brought in and agreed to take the skis back, replace them and bind them (thank you) but that is where the only positive customer service ended. John came back to have me sign a release for mounting and kept going on needing to talk to my son about knocking his skis together (because that is what happened in his opinion) and would not let it go, again and again, even after I again stated this was noted after three runs, first season runs, at Wild. I finally asked John if the entire interaction would have been the same had my husband been standing there instead of me. John continued on. The manager stepped in and told John to give it a rest and he still didn't want to stop. I appreciate the quick turn around help from the manager but the front facing customer service was horrific. Hoigaard's lost a customer last night.

THIS STORE IS NOW AN OUTLET…read more OMG you guys, I wandered in just to admire the rainbow backpack wall, bc I've somehow fallen under what hypnosis they are putting on so many of us. And sweet hipster Erik (I'm sure he spells his name with a K) told me about how about 50% of the store is now outlet. (not the backpacks. SIGH) So -- that fleece that used to be like oh hell no I could never spend $300 is now $120 which feels like an ok price. And the tshirts are probably still too $$, but maybe as a treat for myself someday? But the winter parkas at 40% off? Yes.

Clothes are whatever and the worker when I went in could careless that I was there. Didn't even…read morelook up when I talked to him. Only thing going for these guys is their current popularity of their backpacks. I'd just order online if I was to want anything from these guys.

I would not go to Rack Attack for install again. They told me an hour and a half for hitch install…read more It took them three hours. I had come back to pick up my vehicle and had to wait an hour and a half. So frustrating. They had absolutely no apology or customer service around the fact they that they completely misestimated install time.

Awesome customer service and great pricing! Outstanding product selection!…read more Highly recommend!

If you have fond memories of Midwest Mountaineering, that longtime Cedar-Riverside staple, this new…read moreoutdoor activity gear shop is definitely good news for you! That shop's manager has now opened Lake State Mountaineering with similar wares and similar values. So we're talking high quality canoeing, climbing, camping, and hiking gear from a combination of large, small, and local vendors. They have a website you can order from, but if you want to browse in person and get knowledgeable advice from this passionate crew, you can pop into the shop. They have some pretty high-end merchandise, but I'm seeing some tempting sale offers and they have a rental program that might help you get kitted out for an adventure. This storefront location might be tricky to find at first. Enter through the building's Washington Avenue door, next to the barber shop, then follow the signs through the door there and up the stairs, where you'll spot them. I promise there's a nice store up there! You're on your own for parking but it's easy enough to find metered street parking. If you want to properly gear up for this kind of activity and want the best equipment, sold to you be a locally-owned store who will give you honest recommendations that come from deep experience, this is where to go.

Good selection of new and used climbing gear, Steve was very knowledgeable and friendly!read more

This is certainly the nicest Dick's I've ever been in. I like be the wide variety of options and…read morehow they have nicely organized sections by brand. The Yeti section in particular is very impressive! They've usually got employees by the entrances and exits so greet you and ask if there's anything they can assist with which is a nice touch. I feel like they offer a little retry good value with some decent discounts that run throughout various times of the year. If you're not a name brand person their DSG brand has some pretty good options for a low cost as well!

Ordered a bike for pickup since it was the only one left in the nearby metro area. Drove 45+…read moreminutes to pick it up and was excited for my daughter's birthday, only to be told the bike was damaged. The associate that pointed it out was very nice but he mentioned that whoever put the bike together had checked it off as good to go but missed all the bike damage. The bike had about 3 areas where the metal was scraped/exposed on the frame (divots) and the tires/pedals were clearly worn. There were scratches under the seat, the rubber handle bars at the ends had scuffs and it just looked like a used bike. They did offer 10-15% off but the price was still over $120 after taxes. I was very disappointed that I drove that far for a bike that looked like it was used and returned and I wasn't made aware of the damage ahead of time. Ended up passing, got a refund, and left with nothing.

There are a lot of bike snobs that will complain about chain stores and be totally insufferable. Or…read moreyou can just shop at one that is consistently very good and takes good care of you. I come to this location a lot for lots of odds and ends like a new bike computer, bike lights, water bottles, tubes, CO2 cartridges, etc. We also bought a Specialized commuter bike this year from this store as well. We bought the bike here largely because of the service we get on all the small things. I even had my snowboard tuned here, too. The customer service is generally very good. Someone usually greets me fairly quickly and asks if I need help and if I do, they seem to take it as a mission to complete and get all into it, even if it is something small like bottle cages or something.

The young guy helping me was friendly and cool. The 2 older dudes were very much the opposite. I…read morewalked in knowing more or less what I wanted. They made me walk out not wanting to ever buy a bike there. Ended up getting mine from Tangletown instead.

Very rude salesman named Kas was supposedly helping us when we came in to ask about selling a…read moreScotty Cameron putter and selling some used skates. He took the skate guards off and when questioned about the pricing he became very upset and also threw the skates across the table with no guards on the metal table. Extremely disappointed because my brother is a youth hockey player and he was just trying to sell his old gear and had some questions about pricing. He also offered $13 for the Scotty Cameron and when asked about that to he also was clearly upset and became very short and rude to us. I'm not even upset about the price, just how we were treated as customers who frequent the store. The old man named Kas treated us pretty badly and it's very disappointing to see an older person thinking it's okay to just treat us however because we are teens. It's crazy because the youth kids who play sports are your customers who you're trying to sell to.

I was in need of some softball equipment. They had a large selection of cleats, bats, helmets, and…read moregloves. I was able to find everything I needed! The person working there was very helpful in picking a bat. Having no experience with softball, their expertise and suggestions were great!

New location is 416 11 Ave S in Hopkins. Still my favorite bike shop in the area. Good mechanics…read moreand reasonable prices.

I had our new Kent recumbent Trikes picked up to check all connections due to a review I read. They…read morefound a lot just hand tight. The Trikes were without accessories so I had Tonka Cycle order rear lights, front reflectors, bottle holders, rear view mirrors, phone holders, a light attachable to my helmet for night biking, a bag with tools in case of flat tires, and a tire pressure pump. We had to start from scratch since we hadn't biked for 20 years.They did an awesome job and a very reasonable price for all of this. I would highly recommend them!

Ordered an item online from West Marine and it never shipped. Tracking says a label was created but…read moreitem was never given to UPS. Impossible to contact support via their chat and no phone number or email to contact.

Went there for a small motor. I was comcerend that it would not be powerful enough. No one there…read morecould answer the question so they referred me to their "specialist". He advised that it would be more than enough to push my boat amd get it going really fast. Well it did not. When I tried to return it they said it was impossible because the warranty was attached to me. I protested and after a no-call back, went up the chain to a real manager. That person refunded the boat motor- no warranty mentioned this time. As with the other post, no one seems to know what they are selling. Wasted days trying to figure this out and missed my fishing trip.