I had an absolutely terrible experience at this store a few weeks ago. I went in to find a pair of…read moresneakers, but the staff seemed completely disinterested. I had to wander around for 15 minutes before anyone even acknowledged me, and when they finally did, the employee was rude and dismissive. They clearly lacked any product knowledge, giving me wrong sizes and then acting annoyed when I asked for a different size. The shoes I finally tried on looked like they were 5 years old, the bottom of the shoes were dirty the box was smashed up. So I decided not to buy anything. This store is a complete waste of time. I'll take my business elsewhere, where I can get some actual customer service." and an actual NEW pair of shoes!

All that I can say is this place is absolutely amazing! There was a day at work when one of my…read morebuddies told me about a boot brand called Thorogood. When I got on the interwebs and the Thorogood website, it led me to this shop as the closest authorized dealer. Let me tell you, I could not have possibly been more impressed with the selection and staff of this hidden gem! I can't believe that I had driven past this and completely discounted it so many times.

When I need new walking shoes they always have what I want and I'm in and out within ten minutes.read more

Always great customer service. Knowledgeable staff. Great selection of shoes, running fuel,…read moresocks, & all other running related stuff! I've purchased several pairs of shoes from this store, & I've always been satisfied with my purchases.

Showed up 10 mins before close and those guys stayed later for me to test over a dozen boots. I was…read moresuper impressed how well they worked together to find the right fit for me.

Great customer service! I called to see if a specific pair of boots was in stock. The worker set…read morea pair of them aside for me to pick up after work. They also offered a military discount. Go visit if you're in the market for a new pair of work boots!

Have a wide variety of boots, hats and clothes. Manager was very helpful. Bought new boots and a…read moreStetson hat. Checked out a couple other places before coming here and found the prices similar but the other places lacked size availability.

Lucchese boots are carried by this store. I had found them on line. The store is 40 miles away. I…read morecall, tell them which boot and my size. They have the exact boot I want ... in the warehouse BUT I can try on a similar boot by Lucchese. I drive 40 miles one way to make sure the $295 boot will fit. Ok, I'm at the store. No Lucchese boot of any sort in my size, or any in sizes above or below my size. 80 miles, gas, and my day completely blown... even though I called. Poor, poor, poor customer service!!!

Went there with daughter looking for an open heeled shoe she wanted following foot surgery…read more The store is well stocked; staff keeping aisles organized; plenty of clearance items in back; great savings for Black Friday sales 30% off. Sign up on the app as I did to get great offers. Row after row of brand name shoes, sneakers, boots and all types of pricing, Some clothing, purses, leggings, socks, scarfs and hats that were attractive and well priced. I was impressed at store stock, staffing and courtesy. Earn rewards for dollars spent. Great experience.

It's taken me two years to discover DSW and I live in Burnsville. I was looking for black leather…read moreboots for fall/winter dress. I have a few brown pairs but need black. I googled DSW and signed up for VIP Club and was bombarded with emails. I found black Koolaburra by Ugg Suede boots in Clearance area and another brand that was all leather upper. I can't stand cheap fake leather that peels. I'd love to get Fryes but they don't have them here. I donated a pair of shoes and saved $10. Visit # within 2 weeks. I was looking for suede cleaner but found a kit for $21.99. The selection of leather conditioner was sparce for a shoe store. I had a 20% off coupon and a $5 email coupon. The 20% had a ton of exclusions. I looked for plain black shoes but couldn't find anything I liked. My size 7 is always sold out. I found these sparkly blingy sneakers by Betsey Johnson and magically that brand isn't excluded. The heel slipped while walking even with socks so I chose a 6.5. I also saved some money and they were $62. I'll probably wear them in spring/summer and they are so adorable. I usually don't splurge on myself but I've had a terrible couple of months and I deserve it. The store is big and they have a good selection of shoes for kids, men and women.

Website says open until 8.. drive an hour to get some shoes.. sign on the door says closes at 6…read more.. thanks for posting to your website so we know.. sick...

I had called earlier asking if they had corded toggle shoe laces because they are hard to find. My…read moredog destroyed them on a pair of my shoes. The worker put me on hold and looked. He relied they had some in black and gray and would hold them for me. Great customer service. I looked around for some all leather boots. Guess what? They don't carry all leather boots! Famous Footwear you are missing out carrying cheaper fake leather. I chose the black corded shoe laces, they are a little long but trimmed off excess. Cost was cheap at $4.99.

The old Fun 'N Run, now TC Running is a great, locally-owned spot to buy a good pair of quality…read moresneakers (name change because the old owners retired and sold to another local shoe shop, and now they have more locations around the metro!) If you're not a runner, that doesn't mean this store isn't for you. But if you are, I think you'll find all that you need here! (Including those gross sucrose gel packets) For me, I'm on my feet all day for work as a scientist, and I've bought the past 4 pairs of shoes here, and I've had no complaints! The staff are very knowledgeable, so let them know your concerns (plantar fasciitis? More/less cushion? Over-pronated/supinated?) When it comes to the value, you get what you pay for. They're able to charge under market value, but they can still be expensive. With this in mind, they do have a generous sales room where shoes can be ~$20-40 off (I haven't been there often enough to know how the sales change, so I might be off). All in all, I highly recommend this place for your next sneaker purchase, athlete or not.

I have been a client of Fun-n-Run and TC Running for over 20 years, always a great experience…read more Amazed how the quality of staff, inventory and expertise have always been consistent over the years. Pricing is very competitive, a high value when you consider the expertise helping me make the right choices. The Randolph store feels like a neighborhood friend, an inviting experience with smiles. I would not consider anyplace else.

I needed a "good pair" of shoes for running and I had heard that paying a visit to a place like…read moreFleet Feet was highly recommended. Considering I know absolutely zero about running shoes, I followed that advice and had a top-notch experience. I was greeted by Kathleen, who is a total gem, and was directed to a bench to place my belongings. I then did a 3D foot scan, followed by a quick walk up and down the store so she could watch my gait. Kathleen brought the tablet over and we looked at the scans. She said a lot of foot terms and I nodded along, fully trusting the process. Shoes were suggested and then taken for a spin around the store. They were all excellent choices, but I had to choose one and went with a pair of Asics. I was so glad I had a shoe guide for the journey. Kathleen was knowledgeable and kind. The store has running accessories, apparel, and even nutrition offerings. I'm not saying I'm a runner, but I would definitely make a return visit for another pair of shoes down the road.

This place is great! You walk in the door, and within seconds an employee is walking up to help…read moreyou. They have a fancy machine to take an assessment of your feet to determine which shoes would fit best. Feels like they actually care about helping you find the perfect shoe. 10/10 would recommend and will be back!