Had placed a pick up order here at 11am on a Monday and it was ready for pick up by 5pm that day!…read more That is amazing. I got the classic timberland boots and they are everything that I had hoped and dreamed. The store itself is a little off the beaten path in the actual mall, but I saw things I never knew existed on that journey, so no complaints. Staff was helpful in getting me my package and the verification that I was who I said I was was very comforting.

Great customer service, great product! Husband bought a new…read morepair of Timberland hiking boots to replace the ones he had walked the sole off in 15 years. They took his old ones to either repair and donate or recycle and he wore the new ones home! What a great thing more stores should do!

This location is large and very clean and organized. I usually shop online at DSW but often pick up…read morefrom this location. I want to give a shout out to an employee named Rachel who took the extra steps when an incompetent co-worker refused to help me... I wanted to exchange a pair of shoes for the same ones in a different color and the other employee insisted they didn't have any other colors in my size. I proceeded to pull up the ones I wanted, showing as available on their site and she basically said she didn't care what I saw since she didn't find them. Rachel overheard and jumped in to help, offered to call a different location and then ultimately found the color I wanted in their system that was in fact available and ordered them to get shipped to my house. I appreciate the effort!

Evryone that worked in there was very helpful. Good selection, good prices. Download their app…read morebefore buying because a pair I bought was cheaper online and they honored the price.

Have a wide variety of boots, hats and clothes. Manager was very helpful. Bought new boots and a…read moreStetson hat. Checked out a couple other places before coming here and found the prices similar but the other places lacked size availability.

Lucchese boots are carried by this store. I had found them on line. The store is 40 miles away. I…read morecall, tell them which boot and my size. They have the exact boot I want ... in the warehouse BUT I can try on a similar boot by Lucchese. I drive 40 miles one way to make sure the $295 boot will fit. Ok, I'm at the store. No Lucchese boot of any sort in my size, or any in sizes above or below my size. 80 miles, gas, and my day completely blown... even though I called. Poor, poor, poor customer service!!!

My wife was looking for a brand of shoes which only seemed available at Famous Footwear so we…read moredropped by to look. This was the first time we had been to Famous Footwear and it was a bit of a shock. The store itself is a mess with rows and rows of shoe boxes and not much actual merchandise on display so you pretty much need to know what you want before you go as "window shopping". There is not good seating for you to try on shoes - if you can find what you want in the chaos. There was a person there who was helpful but in the end we did not find what we wanted and went down a couple of doors to Shulers Shoes which had a much better selection, a better environment, and more professional service. There we bought a pair of shoes and some accessories. I would not go back to Famous Footwear.

This is the location where I usually take my son to find shoes for his big feet…read more The staff here are friendly and work hard to get us what we need. During this visit, the manager called another store to learn if they had the shoes we needed in my son's size. Fortunately, they did, so we bought the wingtips that we'd found at this location and drove over to the Savage location for the sneakers needed for school. Yes, my 14 year-old son wears wingtips. Most of the men's shoes have sizes up to 16, so it's pretty easy to find what you need here. They even carry these larger sizes in medium width. My son doesn't have wide feet, so it can be difficult to get shoes that work well with his gun boats. The women's shoes on offer are great, too. Stylish and not all super-high heels. They recognize that not every woman wishes to reach for the stars when she's wearing nice shoes.

Fantastic, ordered some, hard find in my size, Hoka shoes online, they were instock and delivered…read morequickly, very impressed, easy transaction.

Some of us have trouble finding a walking or running shoe that is comfortable in all conditions as…read morewe age. I'm leaving a review for TC Running because they found the perfect shoe for me, and were so helpful. I wanted to get more pairs, and they jumped right on it with some excellent deals. A+++++ on TC Running Company and Shane in customer service! Highly recommend.

5 stars for excellent service by stylist Jerry! I came here to shop for my man for Father's Day. As…read moreusual I had procrastinated til the night before, and I came in shortly before closing time. I was fully expecting the sales associate to be miffed and snippy, or at the very least to rush, but Jerry was helpful, friendly, chill, and knowledgeable the entire time. He even made sure the gift was packaged nicely in a gift box and went over how to come back to get the belt sized. Beautiful, quality garments. A plus plus plus service!

Impressive! I love this store for so many reasons! It is a Minnesota based company. They have some…read morecool Minnesota nice socks, or the shape of the state printed all over in bright colors. The shirts are awesome, excellent quality, and they by run by neck size. The store only has limited runs, so you will not see your shirt all over town! The shirts have the nice little flairs like Robert Graham's at a little less of a price. The sales guys were excellent! They were extremely knowledgeable, helpful, and definitely MN nice! The store is located in the new Nordstrom wing. Way to go Ridgedale Mall for adding another upscale quality shop!

While there is great selection, the service I experienced when needing to make a return at 9 days…read morewas insulting, rude and almost beyond description. My mother has been in ICU and I was unable to make it back to the shop during the 7 day period. The clerk was rude, indicating the "policy" was on the receipt. She didn't offer to help resolve my issue and was completely rude. When I told her I hope the cost of the sweater was worth a customer she guffawed and shrugged her shoulder. The selection is nice but this type of treatment isn't worth it. There are many other boutiques with great selection at these prices with much better service and who don't have snotty clerks to insult you.

Love their selection! The young gal that was working there at the time was very professional and…read moreshe was the only one on staff but she was helpful. While a number of their items are pricier, some of their items are less expensive. They offer a great selection of jeans and fun tops as well as dresses and accessories. I noticed brands like Hudson, Joe's Three Dot, Clare V, Nicole Miller and more! A sweater I bought from there recently I get compliments on it every time I wear it. They really have a great eye for the best style trends and they post outfit ideas on their Instagram page to help you see their vision. They will be successful in Wayzata, it's the perfect addition for people who like to shop at places like Hot Mama and Anthropologie.

Great customer service. I ordered a pair of boots & they arrived at the store in less than a week…read more SHOP LOCAL. The store also honored a discount, even though it had expired by the time I picked up my boots. I did inquire about the discount still being applied on my first visit.

Great staff! They helped me when another would not…read more Restored my faith in Red Wing. Friendly and helpful. Thanks, Guys!