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Disappointing Experience and Poor Customer Service Today (around 2:45 PM), I called Raaga Tandoor to order the lunch special Lamb Rogan Josh and an order of samosas. The restaurant is about 20 minutes from my place, but due to road construction, it took me 28 minutes to get there. I paid at 3:21 PM, left a tip at the counter, and headed home with my food -- everything was sealed in a paper and plastic bag. When I got home, I was hungry and ready to eat, but upon opening the bag, I realized there was no rice included with my order. I immediately called the restaurant to let them know and asked for a refund for the missing item. Instead of offering a refund or sincere apology, I was told to "come back and get the rice." I explained that I live far away and had to return to work, so driving back wasn't practical. Their response was that they would "give me extra rice next time." This isn't the first time I've had an issue here -- just a couple of weeks ago, I found a hair in my food while dining in, though they replaced the dish at that time. I decided to give them another chance, but this second experience clearly shows a lack of attention to detail and professionalism. Forgetting key parts of an order and then refusing a refund is unacceptable, especially when it's part of a pattern. I won't be returning, and I hope management takes customer feedback seriously to improve both food handling and service.
Went for lunch and this spot is a hidden gem. They have lunch special including chicken tikka masala on their menu. It is tasty and comes with naan bread. It came out steaming hot and fresh. Service was quick and efficient. Inside was a bit warm but it was super hot outside also.
Ordered takeout from Raaga Tandoor on a Friday night with an Uber Eats deal for bogo Channa Masala and Naan. With Channa Masala being one of my all time favorite Indian dishes, I loved the fresh chickpeas and hearty masala. It was not salty and packed great flavors through each bite. The naan was an added bonus for us to dip into our masala and pair with our kabob sampler of tandoori chicken, seekh kabob, and pakora. Loved the green chutney with the pakora and found the meats to be just alright. Granted, this was gotten as takeout, so it was a bit dry. Great takeout for a cozy night in! I would like to try Raaga Tandoor in person to try more of their items.
Let's start with what went right. The malai kofta was edible and the rice was also edible. It wasn't bad but it wasn't great either. The gravy was grainy and not smooth. Everything else was BAD! The samosas were past the point of cooked well, they were burnt. The inside was good texture but not flavorful at all. The garlic naan was so rotten, it smelled like gasoline. The garlic used was rotten and the naan was lumpy. Completely inedible because of the rotten garlic. I am so surprised that a restaurant serves this low quality of food. It's safe to say, I'll never be eating here again.
I ordered take out here on Saturday through the yelp app. It was very user friendly and easy. We received our order in a timely manner, with tracking options for the order and delivery. I ordered the Chana Masala, Chicken Tikka Masala and Garlic Naan bread. Each dish was tasty and savory, with a nice little burn in each bite (if you like spicy). The Chicken Tikka Masala was particularly delicious: tender chicken in a tomato based cream sauce, but I was a little disappointed in the Chana Masala - which, while tasty, was a little lacking in flavor. I routinely make it at home, and was expecting better from the restaurant seeing as I am not of South Asian/Indian descent and only learned how to make it recently. All in all, not a bad dish, just not what I was expecting. The garlic naan was also very tasty. I can't speak to the ambiance or service of the restaurant itself, but the online order/delivery service was absolutely stellar. We will definitely be eating at this restaurant again!
For those who track my reviews over the years, yes, this is a 6 star review. I used to live in Bailey's Crossroads (Va.) in the 90s and was one of the first customers to the Raaga there. My wife and I went all the time and once we moved to Maryland we would use random trips to Virginia as excuses to go back there. To be honest, the Virginia location has dropped off a little and I wonder if the reason is that the chef has moved to Burke and opened this place. Everything that came out of the kitchen on our visit was perrrrrrrrrfect! We started, as always, with the Mixed Platter appetizer. OMG, the vegetable pakora was mind blowing. The chicken and the kebab were also excellent. I went with my personal fave of Reshmi Kebab and it did not disappoint. Tender and yummy. The Mrs. had the Mixed Vegetable Korma and it was so delicious that I ate half of it and I generally keep clear of veggie dishes. If I had two stomachs, I think I would have also ordered the Momo Chicken appetizer and kheer. Alas...I'll just have to go back and try them out when I'm in Burke next (Friday). The naan is made from a legit tandoor and it was flawless. If you love fabulous Indian food then Raaga Tandoor is the place for you. You're welcome.
If you like Hyderabadi or Dum Biryani then this is not the place for it. They serve what is known as assembled Biryani. It's spicy but good. Reminds of the Kimchi fried rice I had in Seoul minus the kimchi and of course I tried it with the boneless lamb. It was served with a raita which thankfully was made properly and went well with the biryani to add creaminess and toned down the heat from the peppers . The lamb kebabs are another item I recommend for the meat lovers. We were in the mood for some biryani so didn't try much else. The servers were professional, accommodating, and attentive. Best of all they actually understood what we asked of them. The restaurant small but it is clean, comfortable, and somewhat busy for the
We enjoyed lunch at Raga Tandoori. Rather than set up a buffet, they offer several lunch platters. I ordered the Lamb Vindaloo while my wife ordered the Butter Chicken. Both came with Nan, chickpeas, spinach and Kheer for dessert. The Lamb Vindaloo was delicious! I think next time I will order just the Lamb Vindaloo or other entree for lunch rather than a platter. Service was friendly and prompt.
Vegan Friendly: Yes Decor: The exterior was nothing special but when I entered inside I will say it was very warm and inviting. It is not a huge space but the space they do have they utilized very well, the seating was comfortable, the painting and decorations are a nice touch, and overall a very clean place. Food Breakdown: * Mango Lassi (3.5/5): Not a lassi but it was a little too thick for my liking but defiantly don't regret getting it * Tiranga Chicken(5/5): This was actuarially a last-minute decision as I was looking through the menu and was deciding to go with Butter Chicken. However, something was telling to me try out this dish and I am very glad I did. The chicken was well cooked and the flavors hit properly. The cherry on top was that it come with a side of Chole and rice which really helped round out the dish. Portion Size: Good size overall Price: Not going to lie the prices kind of felt higher in other Indian places but the food was solid so it hard to complain to much. I would for sure come back again. Service/Food Delivery: The service was top tier. Everyone was really nice and they really made sure we were taken care off. Would I go Back: Being Indian it is hard for me to want to go to a Indian restaurant because my dad makes restaurant-quality food at home. But I am very happy to say that I really enjoyed my experience and the food I got was great. I really wish the price were a tad bit lower but what can you do. One thing that really hurt me was the fact that they didn't have Momos or dessert options there, I believe it was because their refrigerator was broken but that really hurt me. Thankfully though the food+service really saved the experience:)
Fun restaurant for food from Himalayan mountains! Service was awesome, clean and relaxing environment, tasty! I dropped in for a weeknight dinner, excited to see the extensive menu including Indian foods and Nepalese items. I tried the bone-in goat curry and the fresh naan, and masala tea. The meat was falling off the bone, very tender and tasty! Came in a little pot with a side of rice and went well with the naan. The bread was very fresh and hot, recommended! Would eat here again in a heartbeat! Location was in a strip mall near other stores and a Walmart. Easy suburban location but you feel like you are transported once you go inside. Try it out!
A few friends and I visited Raaga Tandoor after hiking in Fountainhead park. We all love Indian cuisine but none of us had eaten at Raaga Tandoor prior to today, so you can imagine how excited I was when I saw they were voted best carry out in Burke, VA, even though we had planned to dine in. The restaurant was fairly empty and we were seated immediately. The bartender was great! He was attentive, accommodating, and made really great drinks. He was also our server. For appetizers we ordered Samosa Chat, Achari Chicken Tikka, and Lamb Seekh Kebab. Everything was so good and full of flavor. The Samosas were perfectly crispy and the filling was savory and rich with spices, the tamarind and mint sauces were excellent. The lamb kebabs and chicken tikka were super juicy and flavorful. The entrees were served family style and I loved that--there's something special about communal eating with friends. I ordered the lamb curry--again, super tender and flavorful meat. The curry gravy was thick and packed with spices providing a good level of heat. My buddies ordered the the butter chicken and butter salmon, both excellent choices. Each of us enjoyed our stews accompanied by fragrant basmati rice and the basket of bread. The basket of assorted naan was simply divine and I'm so happy it was on the menu. This is a 5/5 rating for excellent service, clean restrooms, great drinks, delicious food, and generous portions.
This was our first time eating at Raaga Tandoor and I can say it is a rock solid Indian food establishment. Each dish we had was very good and in some instances, different from the typical Indian fare. For example, the chicken momos aren't something you'd typically find; however, they are great. I'd also highly recommend the cashew chicken curry dish -- I can't remember the name. We will be back.
4 months ago
My first time ordering from Raaga Tandoor. Based on great reviews, we decided to order from Uber Eats because they had a buy one, get one butter chicken deal. When I picked up my order, I noticed that they only gave one small cup of rice. When I called the restaurant, they said it was in the Uber instructions that one rice comes with the butter chicken, but I thought this meant one rice comes with each butter chicken. Now the dilemma is we don't have anything to eat the other butter chicken with and the restaurant could not spare $1 worth of extra rice to make this order consumable. Now my husband does not have rice for his dinner and we need to share 6 bites of rice for two orders. The person on the phone was unfriendly and abrupt blaming me for not knowing to order extra rice when they had the gall to charge $28 for "each" of these take out containers totaling "$56" for two and be too cheap to include another rice. I know this is just $14 regular price and just marked up so they could offer the "BOGO". Out of principle, I will not order here and would never recommend. They lost a family of customers over maybe $1 worth of rice. read more
8 months ago
The food itself is fantastic! But there is a glitch in the system... if you buy a $45 gift card [worth $50] on the web site, you can only redeem it in the restaurant. You'll get a code via email, but you still have to redeem that code IN the restaurant. I was expecting a electronic gift card. And since the restaurant is geared towards food delivery services and take out, when you redeem the gift card in the restaurant and order there it takes them FOREVER to get you your food. In my case it took more than half and hour from the time I ordered until I got my food; so I had to burn all that time sitting around in the restaurant, while other take out orders and delivery services got their food more quickly. The restaurant itself is clean, if a little dated. read more
1 year ago
4 months ago
I ordered Tandoori salmon and its usually a red color. I don't know what this is... usually the onions are grilled and these are just raw. This is not what I was expecting, nor have I ever received when ordering tandoori salmon. read more
1 year ago
Disappointing Experience and Poor Customer Service Today (around 2:45 PM), I called Raaga Tandoor to order the lunch special Lamb Rogan Josh and an order of samosas. The restaurant is about 20 minutes from my place, but due to road construction, it took me 28 minutes to get there. I paid at 3:21 PM, left a tip at the counter, and headed home with my food -- everything was sealed in a paper and plastic bag. When I got home, I was hungry and ready to eat, but upon opening the bag, I realized there was no rice included with my order. I immediately called the restaurant to let them know and asked for a refund for the missing item. Instead of offering a refund or sincere apology, I was told to "come back and get the rice." I explained that I live far away and had to return to work, so driving back wasn't practical. Their response was that they would "give me extra rice next time." This isn't the first time I've had an issue here -- just a couple of weeks ago, I found a hair in my food while dining in, though they replaced the dish at that time. I decided to give them another chance, but this second experience clearly shows a lack of attention to detail and professionalism. Forgetting key parts of an order and then refusing a refund is unacceptable, especially when it's part of a pattern. I won't be returning, and I hope management takes customer feedback seriously to improve both food handling and service. read more
Went for lunch and this spot is a hidden gem. They have lunch special including chicken tikka masala on their menu. It is tasty and comes with naan bread. It came out steaming hot and fresh. Service was quick and efficient. Inside was a bit warm but it was super hot outside also. read more
Ordered takeout from Raaga Tandoor on a Friday night with an Uber Eats deal for bogo Channa Masala and Naan. With Channa Masala being one of my all time favorite Indian dishes, I loved the fresh chickpeas and hearty masala. It was not salty and packed great flavors through each bite. The naan was an added bonus for us to dip into our masala and pair with our kabob sampler of tandoori chicken, seekh kabob, and pakora. Loved the green chutney with the pakora and found the meats to be just alright. Granted, this was gotten as takeout, so it was a bit dry. Great takeout for a cozy night in! I would like to try Raaga Tandoor in person to try more of their items. read more
1 year ago
Let's start with what went right. The malai kofta was edible and the rice was also edible. It wasn't bad but it wasn't great either. The gravy was grainy and not smooth. Everything else was BAD! The samosas were past the point of cooked well, they were burnt. The inside was good texture but not flavorful at all. The garlic naan was so rotten, it smelled like gasoline. The garlic used was rotten and the naan was lumpy. Completely inedible because of the rotten garlic. I am so surprised that a restaurant serves this low quality of food. It's safe to say, I'll never be eating here again. read more
3 years ago
I ordered take out here on Saturday through the yelp app. It was very user friendly and easy. We received our order in a timely manner, with tracking options for the order and delivery. I ordered the Chana Masala, Chicken Tikka Masala and Garlic Naan bread. Each dish was tasty and savory, with a nice little burn in each bite (if you like spicy). The Chicken Tikka Masala was particularly delicious: tender chicken in a tomato based cream sauce, but I was a little disappointed in the Chana Masala - which, while tasty, was a little lacking in flavor. I routinely make it at home, and was expecting better from the restaurant seeing as I am not of South Asian/Indian descent and only learned how to make it recently. All in all, not a bad dish, just not what I was expecting. The garlic naan was also very tasty. I can't speak to the ambiance or service of the restaurant itself, but the online order/delivery service was absolutely stellar. We will definitely be eating at this restaurant again! read more
For those who track my reviews over the years, yes, this is a 6 star review. I used to live in Bailey's Crossroads (Va.) in the 90s and was one of the first customers to the Raaga there. My wife and I went all the time and once we moved to Maryland we would use random trips to Virginia as excuses to go back there. To be honest, the Virginia location has dropped off a little and I wonder if the reason is that the chef has moved to Burke and opened this place. Everything that came out of the kitchen on our visit was perrrrrrrrrfect! We started, as always, with the Mixed Platter appetizer. OMG, the vegetable pakora was mind blowing. The chicken and the kebab were also excellent. I went with my personal fave of Reshmi Kebab and it did not disappoint. Tender and yummy. The Mrs. had the Mixed Vegetable Korma and it was so delicious that I ate half of it and I generally keep clear of veggie dishes. If I had two stomachs, I think I would have also ordered the Momo Chicken appetizer and kheer. Alas...I'll just have to go back and try them out when I'm in Burke next (Friday). The naan is made from a legit tandoor and it was flawless. If you love fabulous Indian food then Raaga Tandoor is the place for you. You're welcome. read more
3 years ago
If you like Hyderabadi or Dum Biryani then this is not the place for it. They serve what is known as assembled Biryani. It's spicy but good. Reminds of the Kimchi fried rice I had in Seoul minus the kimchi and of course I tried it with the boneless lamb. It was served with a raita which thankfully was made properly and went well with the biryani to add creaminess and toned down the heat from the peppers . The lamb kebabs are another item I recommend for the meat lovers. We were in the mood for some biryani so didn't try much else. The servers were professional, accommodating, and attentive. Best of all they actually understood what we asked of them. The restaurant small but it is clean, comfortable, and somewhat busy for the read more
We enjoyed lunch at Raga Tandoori. Rather than set up a buffet, they offer several lunch platters. I ordered the Lamb Vindaloo while my wife ordered the Butter Chicken. Both came with Nan, chickpeas, spinach and Kheer for dessert. The Lamb Vindaloo was delicious! I think next time I will order just the Lamb Vindaloo or other entree for lunch rather than a platter. Service was friendly and prompt. read more
Vegan Friendly: Yes Decor: The exterior was nothing special but when I entered inside I will say it was very warm and inviting. It is not a huge space but the space they do have they utilized very well, the seating was comfortable, the painting and decorations are a nice touch, and overall a very clean place. Food Breakdown: * Mango Lassi (3.5/5): Not a lassi but it was a little too thick for my liking but defiantly don't regret getting it * Tiranga Chicken(5/5): This was actuarially a last-minute decision as I was looking through the menu and was deciding to go with Butter Chicken. However, something was telling to me try out this dish and I am very glad I did. The chicken was well cooked and the flavors hit properly. The cherry on top was that it come with a side of Chole and rice which really helped round out the dish. Portion Size: Good size overall Price: Not going to lie the prices kind of felt higher in other Indian places but the food was solid so it hard to complain to much. I would for sure come back again. Service/Food Delivery: The service was top tier. Everyone was really nice and they really made sure we were taken care off. Would I go Back: Being Indian it is hard for me to want to go to a Indian restaurant because my dad makes restaurant-quality food at home. But I am very happy to say that I really enjoyed my experience and the food I got was great. I really wish the price were a tad bit lower but what can you do. One thing that really hurt me was the fact that they didn't have Momos or dessert options there, I believe it was because their refrigerator was broken but that really hurt me. Thankfully though the food+service really saved the experience:) read more
Fun restaurant for food from Himalayan mountains! Service was awesome, clean and relaxing environment, tasty! I dropped in for a weeknight dinner, excited to see the extensive menu including Indian foods and Nepalese items. I tried the bone-in goat curry and the fresh naan, and masala tea. The meat was falling off the bone, very tender and tasty! Came in a little pot with a side of rice and went well with the naan. The bread was very fresh and hot, recommended! Would eat here again in a heartbeat! Location was in a strip mall near other stores and a Walmart. Easy suburban location but you feel like you are transported once you go inside. Try it out! read more
4 years ago
A few friends and I visited Raaga Tandoor after hiking in Fountainhead park. We all love Indian cuisine but none of us had eaten at Raaga Tandoor prior to today, so you can imagine how excited I was when I saw they were voted best carry out in Burke, VA, even though we had planned to dine in. The restaurant was fairly empty and we were seated immediately. The bartender was great! He was attentive, accommodating, and made really great drinks. He was also our server. For appetizers we ordered Samosa Chat, Achari Chicken Tikka, and Lamb Seekh Kebab. Everything was so good and full of flavor. The Samosas were perfectly crispy and the filling was savory and rich with spices, the tamarind and mint sauces were excellent. The lamb kebabs and chicken tikka were super juicy and flavorful. The entrees were served family style and I loved that--there's something special about communal eating with friends. I ordered the lamb curry--again, super tender and flavorful meat. The curry gravy was thick and packed with spices providing a good level of heat. My buddies ordered the the butter chicken and butter salmon, both excellent choices. Each of us enjoyed our stews accompanied by fragrant basmati rice and the basket of bread. The basket of assorted naan was simply divine and I'm so happy it was on the menu. This is a 5/5 rating for excellent service, clean restrooms, great drinks, delicious food, and generous portions. read more
2 years ago
This was our first time eating at Raaga Tandoor and I can say it is a rock solid Indian food establishment. Each dish we had was very good and in some instances, different from the typical Indian fare. For example, the chicken momos aren't something you'd typically find; however, they are great. I'd also highly recommend the cashew chicken curry dish -- I can't remember the name. We will be back. read more
5 years ago
Excellent Indian Restaurant right here in Burke! Came for lunch and very cozy inside and extremely good service. The chai masala tea was delicious and presented very nicely. I had the butter chicken, garlic naan and rice. The butter chicken was very delicious and the rice was soft and the bread was also nice and yummy. Plenty of garlic flavor. My parents also enjoyed their dishes and the portions were very generous. Would go back again and love that it is only about 10 minutes from my parents home! read more
1 year ago
1 year ago
I heard that this place serves decent portions and has great flavors, so I decided to order 2 things for a special occasion. I ordered the chicken tikka masala and lamb korma for takeout, and the online ordering process was extremely easy and quick. Even though they were pretty busy on a Saturday, they still had great service. Both dishes were extremely creamy, and the rice was also delicious. Would definitely recommend this and I plan to try more of their dishes in the future! read more
3 years ago
The most delicious hole in the wall! And look at the presentation. I came at 2:50 and ordered intime for their lunch special that ends at 3, everything was so delicious and the service was superb! I live in DC but would def drive back just to dine here! Tell all your friends. Ps try the mango lassi magnificent read more
2 years ago
We ordered Grubhub takeout from Raaga Tandoor. We got the Chicken Tikka Masala (medium spicy), Chilli Chicken (medium spicy), naan, mango lassi, and some rice pudding. The chicken tikka masala was very good, it had a nice blend of spice and savory. Chilli Chicken (a South Indian dish) is hard to find, so I was eager to try it. It was spicy (a good spicy) but a little mushy/soggy. I made some paratha to eat with it (wish they offered paratha). The naan were very good fresh, but don't keep well overnight. The mango lassi was also very good, not to heavy and not too sweet. The rice pudding was a bit disappointing; it didn't taste homemade, more like a store bought pudding. Overall, the food was very good and we will definitely order again and try a few other things on the menu. read more
3 years ago
Absolutely delightful! I came for lunch and was warmly greeted. The food takes a little time to come out but when the meal arrives you can tell that it is made to order and well worth the wait. If you come during lunch, they do have a lunch menu which includes three different thali options if you dine in (your meal is served to you on a platter in various small plates): chicken, lamb, and vegetarian and you can pick a main protein. In addition to the protein, the meal comes with naan, rice, chana, saag, and gulab jamun. I had the chicken tikka masala and my husband had the butter chicken and we both agreed that the meal was fantastic. Additionally - the chicken thali meal was only $16! Between the high quality food and the excellent service, we had a lovely lunch. I'd recommend this to anyone in the area! read more
3 years ago
We were walking nearby and the fantastic aroma brought us in for our first visit. Outstanding and delicious lunch special. Best in Burke! Staff was welcoming, highly recommend. read more
3 years ago
This is a place to go for good Indian food. Everything that I have tried in Raaga has been good. Good flavor, assorted variety of food. read more
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More info about Raaga Tandoor
6030 Burke Commons Rd
Ste F
Burke, VA 22015
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(703) 543-2243
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http://www.raagatandoor.com
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