My aunt just purchased her new car from William he was absolutely amazing very kind & patient I…read moredefinitely recommend William to be your salesman.

UPDATE--- I called my service guy who had originally told me my car would be painted and done in…read morefive days. On the fifth day i called and he said the would need and addition four days plus the weekend. Service issues with the dealership. They used to have signs in the lobby re: FAST SERVICE... I don't consider a three hour oil change Fast Service. I have have many issues with them. Today, my 08:00 appt is late because my service guy was delayed due to an emergency. And now he needs 45 minutes to wash and fuel it and prepare paperwork. So basically two hours to drop off my vehicle and pick up a loaner because of giant areas of flaking paint warranted issue.

ATTENTION!!!! Five stars for ATTENTION!!!!! ******DO NOT…read moreBuy your car here!!! ********* 8 weeks of hell and disrespect. Story below! This review is %100 honest and I can say the customer service seemed good except for the whole dishonesty and unprofessional business practices. This is crossposted to every review site I can find to ensure the most people possible can see it. -10 out of 5 stars

Fue una experiencia fantastica por la amabilidad y la atencion que recibi en la compra de mi pick…read moreup gracias por toda su ayuda Dany

I have been calling Casa Nissan for three days trying to get information about canceling my GAP…read morecoverage and to speak with a woman named Margie. After several attempts, we finally got through. Before the call was transferred, we could still hear the receptionists talking among themselves, and their comments came across as unprofessional and impatient. When we finally spoke with Margie, she explained the steps we needed to take. Since then, we have gone twice to drop off the payoff letter to start the cancellation process, and every time we are told she is "out." They always say we can wait for a finance person, but they cannot provide any sort of time estimate. Overall, the experience has been very frustrating. Once you become a customer, it feels like the level of service drops significantly. Based on my experience, I would not recommend Casa Nissan.

Casa Nissan on Montana in El Paso is the worst dealership we have EVER dealt with in 50 years. RUN…read morebefore you buy a vehicle from them as the sales team are extremely dishonest & will try to change terms & sell you a different vehicle than what you were looking at or were quoted over the phone.Then you get to the sales manager's office & a guy named Dylan slips things into your contract without your knowledge that you know nothing about, did not agree to & now cost you more money on your loan. They also don't send you the paperwork on this until almost 3 months after you purchase your new vehicle & the contract says you have 60 days to cancel it. Everything about this dealership is underhanded & we spent almost 7 hours there. DO NOT BUY FROM CASA NISSAN IN EL PASO ON MONTANA AVE, you'll regret it. We are not naive & have bought many, many vehicles over the years & have never had this happen to us.

I would give them zero stars if I could. Family friend was looking for a college car for their…read morechild and the salesman (Joe) insisted that they take the car no down payment, no interest, etc point is that deal sounded to good to be true. Ran a car fax on them and car is a salvaged title after they denied it a few times. Joe was upset after he was confronted with the information and still insisted the car was good to go. Maybe the car was In Good condition maybe not but the fact they they lied about it and insisted that they purchased the car. The car was priced at $10k but since it's a salvaged title with the damages car is worth about $2k. That's the reason they will take a $2,500 and no interest, and in house the deal. The customer is giving them what the car is worth after they give the down payment.

My relative needed a car so we visited this dealership since they advertise they do not do any…read morecredit check. Everything was like we had read! Received really good service and happy with the purchase!

Scam. The guy tried to sell me vehicles that he did not own. There is a legit Stogner Auto Sales…read morebut this guy cloned their website and is trying to scam people out of their money.

Worst experience ever. Worked with shady "Cameron" on a deal for a vehicle on consignment to be…read morepurchased remotely. After lots of back and forth, we finally settled on a deal agreeable by all parties. Less than an hour later, I get a text that they sold the vehicle out from under me. Really? I highly recommend steering clear of this place. they're dishonest and play the part of "used car saleman" perfectly.

Awesome help! easy to get in contact and coordinate with. Rey was a very helpful, there when he…read moresaid he would be. Great customer service.

They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

Just worked with Miguel to get into a Jeep Wrangler. I won't go into the details but let me say…read morethat here was no haggling, he listened to me, told me what he could do, I told him what I could do and he worked with me. I'm happy. Very happy. When you are making a big purchase like a car you want to be happy with the experience and the car, not one or the other. I'll be recommending Miguel and this business to everyone I know looking for a car, truck, or SUV. I want to add that it wasn't just Miguel. There was another gentleman around the lot that was awesome and I wish I had his name so that I could recognize his part in my experience here..

Excellent service , amazing variety of cars from which to choose. First time buying a car was a…read moresuccess. I would recommend anyone looking for a car to take a look here !

Professional sales group. Non-pushy. Very knowledable and educated group. I am extrememly happy…read morewith my Accord purchase there. I'd recommed CAS to anybody in the market for a used vehicle.

From the owner: Family owned used car dealership been in business since 1998 in the El Paso area. We specialize in…read morecars that will serve your daily needs. We take pride in offering our customers with a warranty on all our inventory along with financing for all financial situations. We always list our cash prices so you can have a hassle free experience.

Purchased a car with Gino, It's exactly what I was looking for. I had an amazing experience with…read moreGino, who went above and beyond to assist me. They made me feel valued as a customer!

Very disappointed in the purchase I did back in February 2025. I purchased a 2014 Mercedes CLA250…read more I was told everything was 100%. few weeks later I found out the battery was completely the wrong kind. Mercedes requires a gel battery (I paid $400) which the car came with a cheap acid battery. Later the car broke down on me and wouldn't start. I spoke to the owner and he I had to pay half of the repairs even with "warranty" the vehicle had. That's another $400. and finally, 8 months later the vehicle completely gave out on me while I was on the freeway. I paid for a tow truck and called the owner Arnie again. He said the warranty I had was only for 6 months not the 8 months I was told it was for. He said he'd see what he can do but after texts and calls he never reached back out. very disappointed considering I gave $5000 as a down payment, and I am now stuck on a 60-month finance for a non-working vehicle. I recommend you go elsewhere for a reliable vehicle or have a mechanic inspect the vehicle after purchasing. This is my real review, not those fake ones you see on google. had I just gotten the proper help or a replacement vehicle I would've kept my original good reviews I gave them. Sucks things were left the way they were. I was originally extremely happy with my purchase......