My aunt just purchased her new car from William he was absolutely amazing very kind & patient I…read moredefinitely recommend William to be your salesman.

UPDATE--- I called my service guy who had originally told me my car would be painted and done in…read morefive days. On the fifth day i called and he said the would need and addition four days plus the weekend. Service issues with the dealership. They used to have signs in the lobby re: FAST SERVICE... I don't consider a three hour oil change Fast Service. I have have many issues with them. Today, my 08:00 appt is late because my service guy was delayed due to an emergency. And now he needs 45 minutes to wash and fuel it and prepare paperwork. So basically two hours to drop off my vehicle and pick up a loaner because of giant areas of flaking paint warranted issue.

ATTENTION!!!! Five stars for ATTENTION!!!!! ******DO NOT…read moreBuy your car here!!! ********* 8 weeks of hell and disrespect. Story below! This review is %100 honest and I can say the customer service seemed good except for the whole dishonesty and unprofessional business practices. This is crossposted to every review site I can find to ensure the most people possible can see it. -10 out of 5 stars

Fue una experiencia fantastica por la amabilidad y la atencion que recibi en la compra de mi pick…read moreup gracias por toda su ayuda Dany

Casa Nissan Services Highly Recommended!!! We were on a road trip, and 2 hours away from El Paso we…read morenoticed there was an issue with the front driver's wheel hub. We stopped by an auto repair shop 1.5 hours away from EP & was told we needed to stay overnight to get the part and to have it replaced. We figured the best thing to do was go to EP for a Nissan Dealer Service. We called one other Nissan dealer in EP and was told the same and, "You'd be extremely lucky if you could get the part today." Well, we called Casa Nissan and was told that they'd see what they could do. Paul returned my call in minutes and took down my car info. He stated they would get the part & express service our vehicle so we could be back on the road to our destination. We arrived an hour later, and they had a stall already reserved. My family and I got to rest and eat after 8 hours of non-stop driving. After a couple of hours, the problem was fixed! Casa Nissan was extremely professional and transparent about the work & cost. They were very busy today, and I appreciated that they took our situation into consideration. (We are a family traveling with 3 small kids.) They made sure we were taken care of and that we make it safely. Thank you, Casa Nissan.

I have been calling Casa Nissan for three days trying to get information about canceling my GAP…read morecoverage and to speak with a woman named Margie. After several attempts, we finally got through. Before the call was transferred, we could still hear the receptionists talking among themselves, and their comments came across as unprofessional and impatient. When we finally spoke with Margie, she explained the steps we needed to take. Since then, we have gone twice to drop off the payoff letter to start the cancellation process, and every time we are told she is "out." They always say we can wait for a finance person, but they cannot provide any sort of time estimate. Overall, the experience has been very frustrating. Once you become a customer, it feels like the level of service drops significantly. Based on my experience, I would not recommend Casa Nissan.

Scam. The guy tried to sell me vehicles that he did not own. There is a legit Stogner Auto Sales…read morebut this guy cloned their website and is trying to scam people out of their money.

Worst experience ever. Worked with shady "Cameron" on a deal for a vehicle on consignment to be…read morepurchased remotely. After lots of back and forth, we finally settled on a deal agreeable by all parties. Less than an hour later, I get a text that they sold the vehicle out from under me. Really? I highly recommend steering clear of this place. they're dishonest and play the part of "used car saleman" perfectly.

Awesome help! easy to get in contact and coordinate with. Rey was a very helpful, there when he…read moresaid he would be. Great customer service.

They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

Just worked with Miguel to get into a Jeep Wrangler. I won't go into the details but let me say…read morethat here was no haggling, he listened to me, told me what he could do, I told him what I could do and he worked with me. I'm happy. Very happy. When you are making a big purchase like a car you want to be happy with the experience and the car, not one or the other. I'll be recommending Miguel and this business to everyone I know looking for a car, truck, or SUV. I want to add that it wasn't just Miguel. There was another gentleman around the lot that was awesome and I wish I had his name so that I could recognize his part in my experience here..

Excellent service , amazing variety of cars from which to choose. First time buying a car was a…read moresuccess. I would recommend anyone looking for a car to take a look here !

Professional sales group. Non-pushy. Very knowledable and educated group. I am extrememly happy…read morewith my Accord purchase there. I'd recommed CAS to anybody in the market for a used vehicle.

From the owner: Family owned used car dealership been in business since 1998 in the El Paso area. We specialize in…read morecars that will serve your daily needs. We take pride in offering our customers with a warranty on all our inventory along with financing for all financial situations. We always list our cash prices so you can have a hassle free experience.

Purchased a car with Gino, It's exactly what I was looking for. I had an amazing experience with…read moreGino, who went above and beyond to assist me. They made me feel valued as a customer!

Very disappointed in the purchase I did back in February 2025. I purchased a 2014 Mercedes CLA250…read more I was told everything was 100%. few weeks later I found out the battery was completely the wrong kind. Mercedes requires a gel battery (I paid $400) which the car came with a cheap acid battery. Later the car broke down on me and wouldn't start. I spoke to the owner and he I had to pay half of the repairs even with "warranty" the vehicle had. That's another $400. and finally, 8 months later the vehicle completely gave out on me while I was on the freeway. I paid for a tow truck and called the owner Arnie again. He said the warranty I had was only for 6 months not the 8 months I was told it was for. He said he'd see what he can do but after texts and calls he never reached back out. very disappointed considering I gave $5000 as a down payment, and I am now stuck on a 60-month finance for a non-working vehicle. I recommend you go elsewhere for a reliable vehicle or have a mechanic inspect the vehicle after purchasing. This is my real review, not those fake ones you see on google. had I just gotten the proper help or a replacement vehicle I would've kept my original good reviews I gave them. Sucks things were left the way they were. I was originally extremely happy with my purchase......

We have brought my VW here for almost 10 years. Every time, the service was great (minus the push…read morefor new tires I did not need) and they accommodated us when we had an emergency. However, this last time....while I am thankful they were able to fit us in, the communication was minimal. No "your car is done", no call other than to let us know what was going on and for us to give them the go ahead to fix it. On Monday following the weekend we dropped our car off, all I got was a link to a video made by a tech with the message" please let me know how you like it" and then another text with an estimate for what they thought we should have done to the car. Surprisingly enough, none of the "new issues" were anywhere on their list when we took the car in 2 months prior, and they could not have developed so quickly. So I call bogus on their multi point inspection. There was no call from the service desk to check if we want to get the extra stuff done, we called and no one answered, so we drove down and the service person (who had always been top notch) caught an attitude that I did not text her back and she was waiting for a reply. No where in either of the texts I received was there anything about "text us if you want this or that". They have gone to "we'll text you, not call you, no more personalized service" and basically raising her voice at us while we were trying to explain the confusion. Definitely will not be going back here for service and I won't recommend the place like we have in the past. Too bad they went from "I know who you are" to "you're just another customer and I am going to raise my voice and speak over you.".

This is not my dealer but, I was visiting El Paso and my vehicle broke down here, I took it here…read moreand I was told the next appointment would be until like in 2 weeks but, Jennifer was able to get my vehicle in before that , she was very helpful and kept me informed of the status of the repairs. I am very happy with their service I felt like they cared about our situation and did everything to help us get out car repaired. Jennifer made us feel at home the two times we came to the dealer she was great, I did not get to meet the mechanics and service guys but, kudos to me them for the good work they do. All this to say I wouldn't mind driving 4 hrs to come and service my car here just because their customer service is outstanding.