So just wanted to do an update on a review I left a couple weeks ago. I was contacted by r1 concepts to help replace the warped rotors that I had ordered and she was awesome and was able to send me a new set that I put on my car today and after driving around for a couple hours I can tell a huge difference and really appreciate them standing behind their products and customer service returning the warped ones for new ones! Satisfied customer! read more

Sold me rear rotors that where too thick at the hub causing my vehicle to shake at high speeds Because there was almost no room for the rims to sit on the hub. After spending thousands of dollars on new rims and tires with no luck i took the car to Benz dealer where they replaced those r1 rotors with original Mercedes parts and the problem went away. read more

Very bad company and bad quality product I strongly not recommended to buy and they also lie about warranty.!!!

Went for a second round and these rotors have held through pretty good. Updating review since I'm happy with the new pair I got.

Before making my first purchase for rotors & pads. I like to read reviews and noticed lots of bad reviews of wrong size for this and that. If I wouldn't of call i would of gotten the wrong ones too. I called and Peace searched and told me that for my vichle has 2 different sizes 300mm & 320mm, and here is if one does not know is. Then this is the reason someone may get wrong size. I then had to call Volvo for this information I spoke to Peace I was able to find the correct ones to use. Have bought 4 sets for different vichles that I have. Peace has always recommended the best rotors and pads for each of my vichles. read more

Great company! Really easy to work with and quickly place my order for parts. I've been utilizing these rotors and pads for a few months now and I've never had better confidence in my brakes. I will recommend them to anyone who needs to replace their rotors and pads! read more

R1 Concepts - Drilled and slotted rotors - Auto Parts & Supplies Near Me - Carson, California

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Amazing Service!! Paul and Rex always go way and beyond for my break needs. This place is it. read more

Great product and service! Will be back again. We wish everyone had customer service like this!

I've bought the e-line drilled and slotted rotors along with the ceramic brakes as my car's breaks and rotors were getting worn out on January 2020. Since day 1 after the break-in procedure, the car screeches when I break to stop. I've called a representative and they said that the rotors might be glazed. Okay. How can be the rotors already be glazed when I just bought them?? They wouldn't offer a refund unless there was something severely wrong (which there is) with their product. Moreover, I've already paid an independent shop labor costs to put these rotors and breaks into my car, so there was honestly no point in paying more to replace them as they work fine, but the annoyance from the screech is real. I've driven over 1500 miles since then, and it still screeches to this day. I will never buy parts from here going forward. read more

I bought rotors for my Kia optima 2016 and it made a whole lot of noise. I called customer service and they advised i got some sort of oil and add to the rotors and brake pads and if the sound didnt stop i should call and they would refund me. The sound didnt stop and customers i picked up reported me to uber and this was sighted as a safety issue, and account blocked till i had it fixed. I had to buy a new rotor from Kia and this so called R1 wont refund me, they kept saying the only solution was to give me a replacement, and when i eventually requested for one, they changed their story and said i should bring a brake inspection whatever. Basically, i was scammed, sold a trash rotor and didnt get a refund or replacement, mind you i lost a lot of money, buying from them, having it installed, having it taken out again to be replaced with an original from Kia. Please be careful about these guys, i was warned but i wanted something cheap. I regret buying from them and would recommend you stay away from them read more

Brian from Will Call was the best in customer service . I had to exchange a past Rotors And Brakes from a past vehicle. They allow to exchange for my newest vehicle. R1 Brake Porformace is the brakes read more

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Brought a brake & rotor kit from this company, and they sent me the wrong size front rotors. My mechanic, fortunately had another brake & rotor set in stock, so I decided to go with his parts instead of having a mix & match set. I called R1 and explained the situation and requested for a return shipping label. They supplied me with a label, I proceed (July 8th) to RETURN ALL THE ITEMS.. R1 has told me, they only received the front rotors and gave me a partial refund! Here today August 2nd... After speaking with a customer service sales rep Daniel, and fully explained what occurred, my refund has been issued in full! I'd like to say thank you for resolving this matter in a timely fashion. read more

Killer stuff on site. This is my second set of cross drilled slotted rotors, and pads. read more

R1 Concepts - Auto Parts & Supplies Near Me - Carson, California

I came to get some good oem replacement brake pads for my 350z! Everything was great the staff was very nice and offered to help me right away. There is also lots parking in front of the building! read more

R1 Concepts - Auto Parts & Supplies Near Me - Carson, California

The rear rotors warped after about 18 months and 20k miles. We don't drive the car hard. Swapped them out with OE rotors. read more

Horrible phone service. Called three different times Tells you are second in line with a one min wait time and was on hold for 15 mins then goes to a voicemail that was full and auto hangs up. All I wanted to know is why the $400+ I spent on pads and rotors came without brake grease? read more

May have been good at one time, not anymore. Ordered calipers for my daughters car and it said they have them and never sent. Got they ran out in the warehouse and don't know when they will be back in stock. Where fast to take my money and not deliver. Yet those jerks could have them on amazon and tell me they have nothing. satisfaction guarantee, not! this is exact fact. my order they canceled today and i found this not 10 min later. read more

R1 Concepts - if they can fill this , they can send the calipers i ordered. nothing but liars - Auto Parts & Supplies Near Me - Carson, California

This is my first time ordering rotor and brake kit from this company. Of course like other customers had to buy from amazon. I paid for next day shipping. They never arrived. Was rescheduled for fallowing day. Never arrived. Check shipping info and there is. None. Not happy with first time purchase. First impressions NOT GOOD read more

Decided to purchase the drilled rotors for the front of my g37 coupe s and wow did I notice a difference. I used akebono brake pads and wow. I was so impressed I decided to purchase the rear drilled and slotted with akebono pads again and wow Definitely noticed a difference driving Braking So smooth and yet the braking time is a lot sooner. I will definitely get them again for any of my cars And the price you can't beat for this type of quality FYI I got geometric rotors. read more

R1 Concepts - Front rotor - Auto Parts & Supplies Near Me - Carson, California

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The rotors are decent but overpriced, I bought the best set of ceramic pads they offered they are trash. They sold me the wrong hardware kits I've been messing with them for a month to take them back and give me a return address and I even supplied them all their information and yet they never get back via messenger and left me on hold for over 30 minutes when I was being very polite but I don't have the time to waste with them all day so the brakes are overpriced and their customer service is absolutely horrible read more

Worst parts and service I have ever received. Have had nothing but issues with a $6k brake kit for my ford raptor. Do not buy a big brake kit from R1. Spend the extra money and go with Brembo. read more

After researching a few sets of rotors and brake pads for my Range Rover Sport, I decided to purchase them from R1 Concepts. Telephone customer service seemed friendly and willing to help by making their recommendations. Once at the showroom, they also make their recommendations, which aren't totally the same as what they tell you over the phone. Nonetheless, I purchased the Optimum OEp pads and Carbon Geomet series rotors. They said these pads are as close to the original (in materials) and that these rotors offer the most stopping power. I took the parts to an auto shop that also happens to sponsor them so they could install on my vehicle. After the installation, everything seemed fine. I drove about 40 miles to get home and upon applying the brakes, they started squealing horrifically. Of course it was now after hours so I had to call the next day. They told me that because the rotors came with a protective coating, the car needed to be driven approximately 1000 to 1200 miles to "break them in." I explained to them that the squealing was unacceptable and that there was no legitimate reason for it but they insisted that I continue "breaking them in." I continued driving my car but was completely embarrassed every time the brakes were applied and it squealed so bad. I requested a refund but they said no since parts were installed/used and they weren't defective. I continued to complain until they decided to give a FREE replacement set for the front and rear pads. These Optimum OEp pads are of poor quality, squeal horribly, and create so much brake dust that I can't wait to replace them with better quality pads. I really wouldn't recommend R1 Concepts to anyone and would've given them only one star but at least they did give me a free replacement set. read more

Bought a brake kit with rotors and some pads and the brake pads were deteriorating. Contacted them about a refund and they refused until i complained and they agreed to send a replacement only and they came out the same. Rotors are fine but brakes and service complete trash. Legit both the brakes came sealed in their own deteriorated dust and chipped. It would of been unsafe for me to use any of the brakes they sent me. The box they came in would of been better brakes than their product. Waste of time, money, and not worth the hassle. Just go to autozone lol read more

Have to start off by saying THANKS ask much to James, he assisted me in getting my Rotors and brake pads for my 2018 Infiniti Q50! I placed the order on memorial day hoping they will be ready by the weekend for a car show! When it came down to Thursday I got an email saying that they weren't ready yet and I was so bummed out. I got in contact with James and gave him a call about my situation and he immediately took it into his hands and helped me out! I was able to successfully pick them up on Friday! Quality is TOP NOTCH can't wait to install them today! Once again thank you James! read more

R1 Concepts - Love the keychain - Auto Parts & Supplies Near Me - Carson, California

7/7/2020 Got a call and emails were exchanged between R1 and I, they worked with me and are going to be sending me a different set of pads that are not the OEp. Instead they will be sending me a ceramic based compound based pads. Let's hope this fixes the issue. Thumbs up though for them listening to their customers and attempting to make it right. Sometimes the difference between "we can't help you" and an actual attempt to make things right is a better result on both parties. So thanks I'll be patiently waiting on the new pads and then I'm off to go get them installed. 7/6/2020 i purchased a whole set of Rotors and OEp pads for my 2013 mustang sometime in march of 2020, and they squealed from day 1 when installed and they still do and continue to do so. im Absolutely embarrassed to drive my car around and i want to purchase other brake pads and rotors else where but it would seem like a waste of money on my end to just throw these R1 ones away. i saw other reviews with the same issue and im concerned that the level of customer service will not be upheld like it says it is on their website. half a star not possible.... read more

This is my honest review. I had recently purchased a brake kit for my 2020 Ford mustang gt (rotors and brake pads.)it turns out that it was not an exact fit. First of all, the entry holes where you mount the rotors to the car, are slightly larger than the OEM. (The OEM rotors have smaller and tighter holes) Meaning there's enough gap around the bolts to make the entire wheel hub move even when the rotors are installed. Nothing really dangerous but not an exact fit. My rotors are technically "floating" as it Dosent lock in place because of the larger holes. The car brakes fine and have I no braking issues .And no, mounting the wheels thinking it'll tighten on its own,DO NOT fix this issue. The wheel hub still moves. Honestly pretty disappointed with all the hype going on. But this was my experience. read more

Very difficult company. I have purchased a brake pad (front and rear) for my car. My tech said your existing brake pads are half worn out. You do not need to replace it with new pads. It is very difficult to return and threatening. They ask me for the restocking fee and return fee. I agree with the return fee but. Most companies don't require that fee. read more

Kevin C. and Peace P. was extremely helpful in finding the best match for my F30 335i. They went over several options and prices and even worked with my schedule to pick up my order. Highly recommend as an alternative to BMW oem Msport brakes. Also they have carbon fiber chairs lol read more

R1 Concepts - Carbon Fiber chairs - Auto Parts & Supplies Near Me - Carson, California

This review is for online order. Needed new brakes for my 2012 Acura TL. I was recommended R1 Concepts by a buddy of mine. He put me in touch with Peace. I was recommended the Geomet series and I went with slotted only for all 4 corners plus OEp brake pads. Peace was quick to reply to my emails and shipping was SUPER FAST (1 day shipping for me). I just had the brakes installed and they perform great. Better stopping power, less fade. Can't speak for longevity yet, but so far I'm a happy camper. Thanks fellas. read more

I've gotten brakes for my 2019 Tacoma from R1 concepts before they were very good for the price super strong for a pickup but sometimes it's hard for them to find parts for European cars. read more

Bought front back with performance pads and clips 2020 Lexus IS350 Fsport. Slots and Drills all day Rides fantastic

Horrible company. Put a fake review in my car group which I fell for so I purchased. Super disorganized, couldn't tell me if they even had my parts or not. Everyone I talk to told me something different. Finally got my parts. The brake pads were so bad I took them back to the installer to make sure they bled my brakes right. Performance Sport in front and oemP pads in rear. Dangerously bad even after 2 bed ins and 1200miles. Paid my installer a second time and had to buy new OEM pads to switch out. They keep telling me they will "take care of me' then send me the link to their 60-day new, unused return policy. Please don't give them your money. read more

Made in China. I couldn't find it on the site so I called customer service and asked where the slotted, vented discs came from. The service guy said they are made here in California, I said great thanks. Then ordered. Got them in and they are made in China. I am very disappointed in what I received. So now what, send them back, get refund and look and wait for new breaks and discs to come in or get them on before the bad weather hits and hope for the best? read more

Nick N was so helpful I went in looking for a new car he was helpful and patient on explaining every question I had very nice guy the guy new his stuff and what he was talking about very smart I would highly recommend him great service! read more

Great customer service, very well detailed with their products and also very friendly. Got a discount for my first time here, that was so awesome of them. They even went above and beyond by bringing it out to my car and loading it up for me. Thank you R1 Concept read more

I ordered brakes from r1 on on 05 dodge Durango & 335i and they work fantastic! Stopping power has increased, brake fade decreased exponentially. K highly recommended giving these guys a try! They have a very cost effective solution to our everyday braking use! read more

Let me start out by saying. Amazing products. Great pricing. Fast shipping. And most of all outstanding customer service. All around outstanding company. Highly highly recommended. I have not one bad thing to say at all. read more

R1 Concepts - R1 Concepts brakes and rotors only!!.. - Auto Parts & Supplies Near Me - Carson, California

Brake Pad is squeaking a lots with my 4x4 FJ in the trails never had an issues on the original toyota parts like that

Been a repeat customer at least 5 times now and always get great customer service from Peace Phan. I don't buy rotors and pads some any chain auto parts company anymore. Aside from service, the brake pads and rotors have been great quality products. Shipping was fast and well packaged. Thank you Peace, Don, and the entire R1 staff. read more

I placed an order for front and rear rotors, 3 of the rotors were fine one of them was never finished, it wasn't smooth in the back like the others, I emailed them with pictures what they had sent me was not acceptable, they sent me another one, when I opened the package I almost fell backwards, same problem, I'm just amazed how these businesses send customers stuff without checking and make sure it's exactly what customers paid for, never again! read more

R1 Concepts - Rotors - Auto Parts & Supplies Near Me - Carson, California

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