I drove down to Cincinnati and when we arrived the car wouldn't turn back on. Not a lot of the…read moremechanics around were open on the weekend but we managed to get a hold of Senon from Dave's. He was at our spot with a tow truck in about 30 mins and called us an hour or so later to inform me of what was wrong. He laid out the options. Was very transparent and gave us a rough timeline. While he had the car he sent updates on when he ordered parts, when they arrived at the shop and how far along he was with the work. This was critical for me as I had to drive back to Chicago in a rental and needed to coordinate when I'd make the drive back to Cincy to pick up my car. The car is like new. I felt a little nervous driving it back right after getting the work done but it performed great on the road and I made it back to Chicago with no issues. I wish he was based in Chicago so I could take the car to him with any future issues. Hopefully we never get stranded in Cincy again, but if we do I find some peace in knowing we have someone great to take it to.

I discovered a nail in one of my tires and needed it checked out quickly. I reached out to Dave's…read morebecause of the great reviews--and because it's super close by--and I'm so glad I did. The owner was incredibly responsive, even on a Sunday. I needed an appointment ASAP, and he worked me into his already busy Monday, keeping me updated while he was out on a towing job.He patched my tire in under 10 minutes and charged me well below typical prices. I've officially found my go‑to "car guy." Excellent communication, honest work, reliable service, and very affordable pricing. Highly recommend!

contacted with work to be done. no follow up by service personnel. Still waiting for estimate.read more

From the owner: Ohio Autocare has been in business for over 15 years and provides a wide range of family and fleet…read morevehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Cincinnati, Kenwood, and nearby communities.

Dan"s auto repair is a very good and reliable shop. Family owned that do a great job at an honest…read moreprice. I had to use Dan twice for my Audi Q5. I would and will use them again if I need to. Jerry K

Reasonable price This is a gem of an auto body shop--and the…read morestar of the show is Dan, the owner. He's a magician working with metal and paint. One body shop told me our Acura needed a new tailgate. Dan was able to work the dent out and repaint it so it looks just like new, saving me a $3,200 charge for a new (unfinished) Acura tailgate. He's good--really good--and his shop is clearly a point of pride. He's also a genuinely nice guy. You will likely have to wait for him to get to your job, but it's well worth it if you value a quality job done at a fair price.

Cobb's car care did a great job with helping me in a pinch. The staff was super nice and completed…read morethe work fast. Reasonably priced too

My experience with having our 2007 Jeep serviced at Cobb's has been excellent. Reasonable prices…read moreand, when they made a mistake once, they corrected it completely at no charge. I will continue to be a long term customer.

I have been sending my two Ford rangers to Matt for about five years. Have had amazing service…read moresince day one. Would 10/10 recommend his services to absolutely anyone

If you need new tires, this might as well be the only shop that comes to mind. I've had tires from…read moreevery shop you could imagine and none compare to the pricing and service of this shop. Highly recommend!

Dubwerx was fabulous to work with! Still expensive to service my Audi but less $ than Audi…read moredealership and loaner car too! I will definitely use them again for all future services! Shout out to whole team! Give them a try - you won't regret it!!

I took my car to Dubwerx to diagnose the convertible top making a noise, diagnose the drivers door…read moreproximity not working, and to get an oil change. Oil change -- $156.16 They couldn't diagnose the convertible top noise, and recommended taking it to the dealership. -- N/C Drivers door proximity sensor PARTS $324.49 The door sensor was ordered and we scheduled another time to bring it in. The service advisor, Robby, had a few recommendations that he called me about before my next appointment. Transmission fluid, brake fluid, spark plugs, and crankcase vent valve. Robby told me he only recommended the trans fluid and spark plugs. The other fluids were recommendations and could wait. I agreed. On my second visit they were supposed to install the sun visor, install the door sensor, replace the spark plugs, and service the transmission. I dropped my car off at 7:30am. At 5pm when I went to pick my car up, it wasn't ready. At first it was "sorry" come back tomorrow. Then they offered me a loaner. But I was in a push for time, so I declined and told them I would return the next day. I have an alarm system on my car. It alerted me it had been started and shut off at around 8PM that night. I could only assume the technician was working late on it. So I stopped by around 2PM the next day and gave the technician $200 as a tip to show my appreciation for his extra help. When I picked the car up I signed a paper, paid with my card, and got my keys and left. After I left I looked at the receipt. I thought the price was higher than quoted, and it was... by $700+. They did the brake fluid and crankcase vent valve without my approval. I called and asked what the issue was and was told they would check their phone logs and get back to me because they record the phone calls. 2 weeks later and no response. So I text them and get told I approved the repairs AFTER they were done when I signed the receipt. That signature, according to them, is proof that I approved the repairs. NO! That's proof that I paid for the repairs. I wanted to find a place to get my Audi repaired and maintained and love supporting small shops. I wanted to give them a chance to make me a happy customer. Instead I get told "I am having a hard time understanding how this would be any different than going to a pizza place, ordering a 3 topping pizza, paying for it, signing the receipt, eating it, and then returning saying you actually only wanted one topping."

On October 4 I visited Store #5738 Newport, KY - 61 Carothers Rd and made an appointment to have a…read moremirror removed replaced on October 15. At that time I explained that an uninsured driver had hit the mirror and that I was pursuing compensation from the driver. The person I spoke to told me that because the trim piece for the mirror was undamaged they would be able to use it on the new mirror. Based upon this information I sent Firestone's quote to the driver who damaged the mirror and received payment in the amount of the quote. When I dropped the car off in the morning of the 15th I learned that the part had not been delivered but I was told that it should be there later in the day. I left my car at the store for several hours before receiving a call alerting me to the fact that part wouldn't be delivered that day, but that they would call me when the part arrived in order to make another appointment. My belief is that the part had not been ordered until the 15. On the 17th I received a call alerting me that the part had arrived, and I made an appointment for Saturday the 18th at 10:00 a.m. I dropped my car off on the 18th at 10:00 a.m. I did not receive a call to pick up my car on Saturday or Sunday morning, so at 12:00 p.m. on Sunday I called the store and learned that my car was ready to be picked up. When I arrived at the store I discovered that a snap for the trim piece from the old mirror had been broken and so the trim piece had not been installed. I now either have to live with the mirror lacking the trim piece or pay out of my own pocket to have the matching trim piece installed. I won't return to Firestone Complete Auto Care.

Sent my daughter there to have her car checked before she returned to Boston. Everyone there was so…read morenice and they did a full inspection on the car. It came back with just some suggestions but nothing had to be done. That's very rare especially out of town. Makes a dad feel great that there is still honest people out there. Thank you from a dad in Boston!

This was absolutely the best experience I've had with any company in the auto service industry. Not…read moreonly did someone come out to me and inspect my car free of charge, they got me a discount on a tow and put air in my tires... all within less than 24 hours. They are nice (and not condescending like some other auto shops), knowledgable, and efficient. Couldn't have asked for anything better!

From the owner: Routine automotive maintenanceread more

The last time I was there , Donovan's told me my car needed over 7K dollars of labor and that was…read moreover 18 months ago. I have gone somewhere more honest about my car and have put less than $2K in it and a set of pretty good tires and have taken two vacation trips of over 5 thousand miles between the two trip. Car runs great. My experience with Donovan's was so bad I will never come back and I tell everyone I know not to even consider Donovan's. I'm glad you only got me for $138 for writing a bogus estimate. Rating = negative 5 stars!! DONOVANS = BAD BUSINESS!!!!!!

I took my car to Donovan's in Blue Ash instead of taking it back to the dealership. It was the best…read morething to do. The service was fantastic. Chris waited on me, and he kept me totally informed on what was happening with my car. They also provided me with a loner car. Everyone there was really friendly. I will continue to go there for any repairs that need to be done. It was also reasonably priced. I will remain a customer there and I will let other people know what a great place it is and share my experience. You guys are the best. Thanks Diane Hutzel 12/20/25