I have been a customer here since I moved to Allendale 22 years ago. There are not many (okay,…read moreonly 2) places where I would take my car and not have to worry about unnecessary work or being overcharged. This is my primary service point for transmission and drive line work.

I have used Trans Service Plus for both routine maintenance on automatics and for a clutch on a BMW…read moremanual transmission. Prices are reasonable, the service is good, and the work never needed a call-back. This is one place I can trust.

5-Stars! Experienced, Honest, & Integrity:…read moreI met Josh at the Kaz Transmission Allendale location just recently. I had heard some noises coming from our the Rear Final Drive Assembly on my 2019 Nissan Rogue. Josh later took the vehicle for a spin, hoisted it, checked a few things, and reached out to me about his findings. He presented me with some facts about the symptom and its remedy. He also explained to me the likelihood of other potential, very expensive drive line failures that could be imminent. He could have persuaded me to make a repair to the Rear Drive Final Assembly and taken my money. Instead, he dealt honestly, giving me the opportunity to make a wise decision based on his experienced perspective. The potential future investments involved were sobering. He did not attempt to persuade me in any way (for or against repair), just honestly told me what was happening, what was historically likely to happen next, and the costs for both. This I see as integrity. Wow, what refreshing experience. I so appreciate the integrity of the Kaz team. They have won a customer! I highly, highly recommend going to see them. FYI, Josh didn't ask me to write this. It wasn't written by Ai. I wasn't paid for this review. I am just grateful for Josh and the Kaz team. I simply felt that others should be aware and that, as Proverbs 3:27 says, "Do not withhold good from those to whom it is due, when it is in your power to act." Sincerely, Peter T, Blendon Township MI Mar 18, 2026

From the owner: Transmission builds, service, and repair with an Industry Leading 5 Year Warranty. Complete…read moreDriveline Service for differentials, transfer cases, PTUs, wheel bearings, axles, steering, and suspension. We are family owned and operated since 2010 with a generation of experience in our field, and honored each time a customer puts their trust in that family name.

Very dishonest. Car needed extensive repairs (worth about 50% of the price of the car) within about…read more100 miles. I can't prove it, but pretty sure they broke things between me paying the deposit and picking it up. Very difficult to work with and sloooooowwww to do everything. They screwed the paperwork all up and it took about two months to get title after having to contact them repeatedly. I should've checked the reviews before dealing with them.

I wish I had gotten everyone's name so I could give all the shout-outs! I had been driving around…read moreon a cracked rim for far too long. I took my car in to have them try and patch it to keep from inflating the tire every morning. It helped and got me through for about a month. Told me they worked with Tire Rack and that if I found new wheels I liked, to call up and let them know so they could quote the install. The job came in over $100 less than if I had ordered the wheels myself and taken them to another shop. The process was seamless and I could not be happier! They shared my excitement, which made the customer service that much better. My car is a 2011 Chrysler 300c and it looks brand new! The pictures speak for themselves

This has been my family's go-to place for YEARS. They are great people, timely, and always honest…read moreabout the work that they do. I brought my car in for an oil change yesterday and they went above and beyond to make sure I was taken care of. They even helped explain a few reasons why my car might eventually need further maintenance. Great prices too!

Always do. Great job. I've been taking my Trailblazer there since I got it. Always help me if…read moresomething on the trailblazer needs something fixed and help with the oil changes, keep everything running, and make it last for a while

I had bought a low mileage 2011 Mercedes Benz convertible. It had a few items keeping it from being…read morein perfect shape, and the gentlemen at Auto-Lab performed the necessary repairs flawlessly. Along the way they kept me informed, made sure I was getting the most economical MB parts, and they babied my Benz, making sure it was parked indoors as much as possible. In the end the repair bill was under quote! Clearly the people at Auto-Lab appreciate exotic vehicles, as evidenced by the reverence they had for my Mercedes! In the process they became my go-to for any future work on my treasured Benz. If you have an exotic vehicle, I highly recommend giving Auto-Lab a chance!!

NEW OWNERSHIP / MANAGEMENT WARNING: DO NOT TRUST THIS SHOP.If I could leave zero stars, I would. Do…read morenot be fooled by the historical 4.5-star average on this listing. After overhearing conversations inside the shop, it became entirely clear that this location is operating under a completely different management team that, in my opinion, is actively coasting on years of old, positive reviews to blindside unsuspecting clients. What they are running now, I my opinion, is a predatory bait-and-switch outfit that engages in fraudulent quotes, unauthorized work, and severe voucher theft.I brought my husband's Kia Soul here using a Groupon for an oil change and alignment. My husband passed away just 4 months ago after a long hospital stay, and this shop, in my opinion, actively and knowingly tried to exploit my situation, commit financial fraud, and extort me for money. 1. The $836.49 Rack & Pinion Scam: They tried to tell me I needed brand-new inner tie rods, quoting me $836.49 just for parts and labor (excluding the alignment). The mechanic, in my opinion, fabricated a claim that they had to remove the entire rack and pinion to do the job just to inflate labor costs. I refused and sought second and third opinions. Both Alpine Tire and Belle Tire physically inspected my vehicle and confirmed my inner tie rods are completely fine. Furthermore, Kia Corporate confirmed that Auto-Lab's tear-down claim is not true. Even if the work was needed, honest local shops quoted the entire job at $400-$483, alignment included. I have uploaded pictures of the conflicting estimates to prove this.2. Bait-and-Switch Tactics (MVSRA Violation):The mechanic showed me, my battery ground terminal was "broken and wedged" ( I was confused because a brand-new battery was installed last month and I haven't had any issues with the battery) I also think I would have noticed it broken when I checked the oil. The day before. He didn't ask me if I wanted him to fix it. He framed fixing it like it was a kind, courtesy gesture. Because of how he phrased it, I agreed. Instead, they snuck an unauthorized charge onto my final bill without my explicit consent. This is, in my opinion, a violation of the Michigan Motor Vehicle Service and Repair Act.3. Blatant Groupon Voucher Fraud:I had two separate Groupon packages on my account--one current and one expired--each good for two oil changes (four total). I used the current voucher for today's service and only provided the expired code so they could look up the promotional account value. The front desk flat-out lied, telling me the expired money was completely "irretrievable" and that calling Groupon was a waste of time. I later discovered that while looking me in the eye and lying, they secretly logged into their merchant portal and marked BOTH packages as "REDEEMED." They stole the cash from Groupon for services never rendered. Good luck explaining to corporate how one Kia Soul successfully received four separate oil changes in a single afternoon.I have submitted the conflicting written estimates and account screenshots to Groupon Corporate, who is investigating this location for merchant fraud. If you are a woman, a widow, a caretaker, or anyone looking for an honest mechanic, avoid Auto-Lab in Jenison at all costs. They showed a complete lack of moral character and a total disregard for basic decency.As the New Testament warns in James 1:27, the absolute definition of true faith and character is to care for and protect widows in their time of trouble. Instead, this shop chose to actively exploit and deceitfully rob a recently widowed woman with full knowledge of my loss. They will look you in the eye and try to rob you. Sort this listing by "Most Recent" to see what this current team is actually doing to people.

60,000 scheduled maintenance. They drained the transmission and replaced spark plugs and some air…read morefilters. No issues detected.

Definitely pleased with the service I have received from this auto repair shop! My service…read moretechnician Cam was pleasant and went above and beyond to help me out with my car. I would give them higher score if that tells ya anything . Thanks everyone at Arie Nol

Absolutely wonderful experience! Mike was incredibly patient and took the time to explain in…read moredetail what my car needed. 100% recommend and am thrilled to have finally found a mechanic that I know I can trust. My car now runs like a dream!

Heritage Service Centre is seriously the best! Mike is so incredibly kind and patient. I'm in my…read more20s and hours away from home for school. My car was making a weird noise and my landlord recommended Heritage Service Centre. Mike made time to squeeze me in and check out my car right away! He took a look around in my car and reassured me that everything was looking okay. He even taught my roommate and I how to check our oil! I ended up calling Mike back because my mom was still worried about my car and he was so kind and patient with me. He reassured me again that everything would be okay and even offered to have me stop by again so he could top off my coolant since it was a little low. As a young girl who doesn't know much about cars it's always scary going to a mechanic. I've been scammed before, so I'm always nervous when going to a new place. Mike however made this such an amazing and easy experience. If you need any help with your car go here! They are seriously the best!

The service was great. It was a little more than I was originally told but I guess that happens…read moresometimes

Zero stars. Never NEVER come to this scam of a shop. They "rebuilt" our transmission, didn't…read moreassemble it correctly - trans filter dropped off causing us to have it towed to them for re-repair (they didn't cover cost of tow even though it was in warranty). Vehicle still did not function correctly, returned a third time under warranty to get it fixed and was told "a little leaking is normal for an old transmission and there is nothing wrong". After a year of saving to get it fixed at a reputable shop we found that it had loose bolts, missing friction material, most rebuild parts were still original, damaged parts that should have been replaced, and a "new" torque converter that ate itself - all in less than 2000 miles of use. They refused to even work with us on compensation or even talk to us (went in person twice, sent TWO physical letters to them and got no replies or calls) - horrible place, never ever come here.