I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

When the service rep tells you have a transmission problem you're not always comfortable hearing…read morethat. I can tell you from my experience that Bob and his staff know how to take worried customers and put them at ease. Their work was exceptional and they stand behind what they do. Plain and simple! I recommend them highly....Robb "Doc" Kovaly

In my opinion... the absolute worse possible place you can take your car for service... CUSTOMERS…read moreBEWARE. Brought car in for an axle replacement on a 2009 chevy malibu. Tried to charge me $280 for a seal replacement ( mind you seal has to be replaced once axle is removed and seal only cost $28 THEN.. once home, I noticed my new impact wrench, and OBD2 scanner was missing out of vehicle. SMH The topper is that my car came back BONE DRY with NO oil in it. Positive car was fully topped off as I had just stopped in for a fluid check at valvoline. Maybe someone came at night... stole the tools, and drained my car bone dry of oil, OR something nefarious has transpired. Avoid this place at all costs unless you have video recording... capturing ever angle of your vehicle.. incessantly.

Had to get rid of my 2014 Honda CRV today due to a incompetent mobile mechanic who somehow managed…read moreto bend the motor mount, strip multiple spots/bolts/studs on the body, and other damages that made it not worth to fix. I had him come out to change out a serpentine belt and he ended up totaling my car due to the damages he did. He was not able to change it out and wrecked my car. Was at my house for 2 hours for a belt. This happened on friday and I had to have it towed to Serra Honda in Grandville, they were able to see the fresh damage he did and found bolts that were just laying there inside the hood where he was doing the work. I do not recommend J & J mobile mechanic to anyone and want to warn others of him. He's ghosting me now and won't answer anything I send and won't answer my calls.

Scammers, they refuse to answer my friends call about her vehicle and did work that she didn't even…read moreask for, all she wanted was the door fixed. She's been paying insurance on it they claimed the wound do all the title transfers , I believe they have stole her vehicle at this point since she is paying insurance on a car she doesn't have. It's been since March 2 a door fix doesn't take almost 3 months to fix neither does a suspension.

60,000 scheduled maintenance. They drained the transmission and replaced spark plugs and some air…read morefilters. No issues detected.

Definitely pleased with the service I have received from this auto repair shop! My service…read moretechnician Cam was pleasant and went above and beyond to help me out with my car. I would give them higher score if that tells ya anything . Thanks everyone at Arie Nol

Currently driving my Honda fit cross country and unfortunately had a run-in with a deer on the…read morehighway outside of Grand Rapids. Dave took it in and checked everything out, reattached the splashguard that was hanging off super quick - REALLY REALLY appreciated the speedy help and peace of mind!!!! Super grateful!!!

I drove my 2009 Smart car 40 miles of expressway (70mph) to their shop for problems with the…read moreshifter/transmission. After three "expert" techs and 90 days I got back a car that wouldn't start, locked in gear so it couldn't be rolled around, dead battery and a front tire with a hole so big I can put my fist in it (see picture). WTH happened? They said they could never start it so apparently worked on it in the driveway but despite never getting the car running their "estimate/diagnosis" was it probably needs a transmission module but they didn't have the software to reset or determine if it was bad... THE CHARGES: $600+. I left a car that ran and got back a car that didn't plus had a tire which looked like it was shot with a cannon and a dead battery. I can't recommend them for ANY auto repairs on any thing. Disappointed and $600 poorer.

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

Worst service department around. Between the incompetence of J.R and John, I would take my vehicle…read moreanywhere else. They had it for a month, never even bothered to look at the vehicle, then gave a ridiculous quote. Then bothered to tell us that they couldn't even help us unless we wanted to pay money. Both David Vanderhyde Sr. and Davey Jr. should be ashamed. If you want a crooked place to take your vehicle to get swindled, then go here. If not, go anywhere else. This place is a pile of steaming crap. Edit- (4/23/26)- This dealership actively tries to take advantage of customers. I left messages to speak with multiple people and no one bothered to call back. I would never buy a vehicle here, or take your vehicle here to be worked on not even if you're desperate. J.R. In the service department Actively tries to take advantage of customers and the owners know about it. Especially Davey Vanderhyde. Just pathetic Edit - (5/7/26)- Ended up taking it to another well known dealer and I they were able to have it repaired in 2 weeks. We then found out that they ran the VIN of the truck through the Good faith warranty program and flat out lied to our faces. Again, the Vanderhydes are garbage people and if you want to be scammed, then go here. I'd also stay away from J.R., as he's a few colors short of a full crayon box.

Everytime i come to see Keith Yooper Flatt he gives me good deals that i love to see.read more

My car was involved in a minor accident. I took it to West End Body Shop and talked to Gavin. I got…read morean appointment for repair the same week. At the time of repair I was offered a ride home. The work was done quickly with a very reasonable price. I would highly recommend this body shop. Linda P.

my car was hit in the parking lot at a golf course I took it to Gavin to get an estimate for…read moreinsurance. He let me know he could brush out the scrape and reattach my bumper within the morning. He offered me a ride home and I couldn't be more pleased with the results. A genuine expert and totally trustworthy. Thanks for making my morning