If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Customer Service was awesome! My car was done earlier than I expected;and my Car looks great…read more Thank you Caliber Collision!

Worst experience! Horrible customer service... 0 Stars. I can't give them more than zero stars…read morebecause they never even got to do any work on my car. My insurance company told me to take my car in for an estimate. I drove it down there that day (six weeks ago) to get the estimate. The only thing they would do is set an appointment for an estimate, six weeks out. These clowns recently bought out an amazing local, community-minded body shop (CarStar). We used CarStar a few times over the years. You would drive the car in - they would send someone out to take photos of the damage... a few hours later, they emailed you and the insurance company the estimate and scheduled the work. Caliber makes you wait six weeks before they can even look at your car. After waiting six weeks, I am told, "Oh, your insurance company "usually" sends their estimator out to take photos and approve the repair. I explained that my insurance company was the one that told me to bring it into them in the first place. The receptionist explains, well - our Estimator Bill handles the estimates with your insurance company, and he says they have to come out. So call them and have them come out to look at your car, and then we can schedule a repair. I waited SIX WEEKS for this lazy crap. I called my insurance company back - they told me in no uncertain terms that they would work from the repair estimate from the body shop. Great - I'll do that, just not CALIBER. So much for trying to support my neighborhood business. I will find another - more reputable and customer-oriented shop.

Morales replaced an outside mirror on my SUV. Jose found the replacement part, color matched it to…read moremy car and installed it. The entire process was done very quickly and without a hassle. I highly recommend Morales.

The work was great. I especially appreciated the quick response with an estimate and the regular…read morecommunication while the car was in the shop. Our insurance company was glad to hear we wanted to work with them. Now I see why.

I can't say enough about how good Godwin Body shop is. I stopped in for a few minor repairs and…read morethey made them on the spot. The owner personally helped me and declined payment when I offered. They have a lifetime customer. I highly recommend them.

Took my 2012 Chevy Colorado in last week for body damage. The office manager and owner took very…read moregood care of me and made sure my truck was fixed as good as new. Kudo's to them!! Highly recommend!

After getting quotes from several body shops in the area and reading various reviews, Towne and…read moreCountry Auto Body seemed like the best bang for my buck. Well they definitely were! They replaced my front bumper and matched the paint for a fraction of the cost of most other body shops I received quotes from. Excellent quality too! They even cleaned the outside AND inside of the car. Their customer service was great too. When giving me the initial quote, they offered to cut off a piece that was dragging on the road from my bumper for free. They allowed me to drop my car off the day before my appointment. It was fixed and ready to be picked up one day after my appointment and they were true to their quote. Very pleased with this service.

I recommend Town and Country collision to friends and relatives. There has never been a time when…read morethey didn't go above and beyond expectations!

Koenes is just seamless! From start to finish! They arrange for a rental car to be picked up when…read moreyou drop off your can and you simply return it to Koenes when your car is ready! I highly recommend them.

Koenes Auto Body shop is the absolute best body shop in Western Michigan. If you want your repairs…read moreto be done right, take your car to Koenes, and ask for John, he is also the best estimator at Koenes. John has always gone the extra mile in helping us restore our car or truck to new condition. He works with your insurance company to negotiate the best deal for you.

Fly and shine service is where it's at. I had been wanting to get my car detailed, but I could not…read morebe away from my vehicle because of the nature of my sales job. If a customer calls, I need to have access to a car. I was able to drop off my car when my family went on a midwinter break and returned five days later to a spotless vehicle and no parking fees. People may argue that while you're paying parking fees in the cost of detailing your vehicle, but I was gonna pay to get my car detailed anyway so actually, it's saving me money. We booked my husband's truck for spring break.

The request for an appointment very quick. For paid services for my car I wasn't happy. My only…read morereason to get it done is to get my dog's hair and leather conditioner, but they didn't get it out completely and there were still water spots or waxing spots. I called and let the front desk know, he was very nice about it but I didn't get my car back to get touched up, I paid too much and am unhappy!

I'm an Uber-driver, and I got into a fender-bender in February (I actually had a rider in my car!…read more Everyone was ok). I did have some front end bodywork that needed to be done. At first, I didn't think it was too bad, but then I failed the Uber inspection (and I couldn't work ) and then I noticed some other things wrong, like the headlights were off and out of line, and the air conditioning didn't work, something that I didn't realize was wrong because it was cold outside. So we got three quotes from different places, one of them was Bob's collision. The two others were cheaper, it's true, but Bob's was the most detailed. They thought of everything. They thought of lightbulbs, they thought about how far back the radiator got pushed, they thought about the air conditioner, and they thought about all the sensors. They didn't just think about how the front of the car would look. We chose Bob's collision because we knew they would do the best job, and they did. They worked with our insurance company, and there was absolutely no stress. When we got back the car, it was like it was brand new. We are so happy with how it turned out. We would go there again for any kind of body work that needed to be done. Thanks Bob's collision!

The body work at Bobs is unmatched. We were rear ended in our vehicle and we waited 4 months to…read moreget in to bobs based off their online reviews. We were hesitant with the timeline at first but they are worth the wait. My wife and I work in Grand Rapids and have heard too many horror stories from co workers about sub par body work in the area. The waiting list at Bobs is all of the proof you need if you want your vehicle repaired right the first time! My wife even said that her car looked better than the day we bought it new!

Had a great experience with Sharpe's service department. Justin was great to work with.read more

do not trust this dealership! Especially their service department. They overprice everything and…read moreevery time I have to deal with them it's a bad experience.

I am flabbergasted at the absolute scam of a price they gave me for an AC evac and refill. I needed…read morethe AC system evacuated so I could replace the compressor on a 2022 Honda Civic and then refilled once the part was replaced. They quoted me $600 for those services when the Honda DEALERSHIP quoted me $312. I verified with both the dealer and the Christian Brothers rep that the services quoted were the exact same as each other. Never recommending them to anyone for anything.

Completely disappointing! Took my son's truck in to assess the transmission. After quoting nearly…read more8k to fix we decided to go somewhere else. BUT then I was charged just shy of $800 just for the assessment!!!! I realize that there time is valuable but this is just plain crazy. Will never use their services!