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    Koenes Auto Body

    4.1 (22 reviews)
    Open 8:00 am - 5:00 pm
    Updated 1 month ago

    Services - Koenes Auto Body

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Koenes Auto Body Photos

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    Ask the Community - Koenes Auto Body

    Review Highlights - Koenes Auto Body

    When they went through the car, there was rust in the rocker panels and quarter panel...

    Mentioned in 2 reviews

    Read more highlights

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    CARSTAR Impact of Cascade

    CARSTAR Impact of Cascade

    (10 reviews)

    Terrible communication at this place. Estimate was misleading by stating that "Total Customer…read moreResponsibility" was a negative number......I relied on this estimate and was lead to believe that this number was being deducted from what I would owe out-of-pocket upon pick-up. On top of this, we were talked into purchasing 3 additional tires so that a proper alignment could be completed. We were quoted a price by Brandon which he stated included tax and mounting....That price suddenly went up $30 upon pick-up and of course, Brandon wasn't around that day to speak with about the price difference. We ended up paying an additional $80 unexpectedly because of their poor communication, badly written estimates, and shady tactics. Even after discussing the issues we had they refused to honor the prices we were given. I will avoid this place in the future and will definitely not be recommending. We were given an amount by Brandon that was to be our responsibility which we accepted and were totally prepared to pay. We were then given a higher amount when we came to pick up our vehicle and of course Brandon wasn't around. These are the facts. Typical scam.....give the customer an amount over the phone $$ then charge more when its time for them to pick up $$$$ blame customer for not understanding, imply the customer is lying, have the tech disappear that day, use all the above if necessary.

    Really good to have on your side when crashes happen and you have sad crash-face on. These guys are…read morecommunicative, friendly and do a very good job at working with you on flexibility of schedules when needed. Really a clean, classy place to get your car's boo boos fixed.

    ABRA Auto Body Grand Rapids

    ABRA Auto Body Grand Rapids

    (12 reviews)

    After hitting a deer with our Tesla Model 3, we were dealing with all the stress and inconvenience…read morethat comes with an accident. From the moment we brought the car to ABRA in Kentwood, MI, they made the entire situation easier. They were professional from day one. They explained the repair process clearly, answered our questions, and kept us informed every step of the way. We never had to chase them down for updates. They communicated consistently and made sure we always knew what was happening. What really stood out was their level of customer service. When you are already frustrated and inconvenienced, having a team that genuinely cares makes a huge difference. They treated us with respect and made us feel like more than just another repair ticket. The quality of their work was outstanding. Our Tesla Model 3 looks absolutely fantastic. The repairs were done with great attention to detail, and everything lines up perfectly. The paint match is spot on, and you would never know the car had been in an accident. They even followed up afterward to make sure everything was good and that we were completely satisfied. I truly cannot recommend ABRA in Kentwood strongly enough for auto accident repair. Excellent workmanship, strong communication, and top-notch customer service. If you need collision repair, this is the place to go.

    Workmanship didn't pay attention to detail, left overspray in several places including on the…read moresunroof. my vehicle took twice as long as it should have insurance estimate of 21 days and Abra took 47 plus 3 more days. When they returned it the first time a warning light was still (it wasn't on until accident) that was then repaired upon return the first time. Only one part was backordered it was just VERY SLOW workmanship! Also I was lied too several times, so be careful! This cost me over $3000 in rental should have only been half that. Years ago Abra was awesome but now not so good, my vehicle was a hybrid with only 9000 miles but after the accident and Abra I traded that vehicle. Maybe they will be good and maybe not, like with me NOT A GOOD EXPERIENCE really very bad!

    Koenes Auto Body - bodyshops - Updated May 2026

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