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    Kool Chevrolet

    2.9 (57 reviews)
    Closed 9:00 am - 3:00 pm

    Services - Kool Chevrolet

    Auto maintenance

    Oil changes

    Auto repairs

    2 More Services

    Auto wheel and tire repair

    Routine automotive maintenance

    Kool Chevrolet Photos

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    9 days ago

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    3 years ago

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    4 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    4 years ago

    3 oil changes in a row. Haven't gotten out in under 2hrs 15 minutes each time. Bring a book.

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    5 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    6 years ago

    Had an issue but management reached out and righted it immediately. Love the million mile warranty

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    4 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    My sales rep Stephanie crawford was amazing! Will always go back to her on future car purchases!!!

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    7 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    I had a wonderful experience with buying my new car. I would give Keith R 100 Stars if I could.

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    9 years ago

    Get service - great quality! My husband.bought a car here and was extremely impressed with his customer experience.

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    Review Highlights - Kool Chevrolet

    Stephanie did an efficient and timely job of handling the paperwork and was very friendly.

    Mentioned in 4 reviews

    Read more highlights

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    Kool Toyota - Just over 1/4 tank...

    Kool Toyota

    (46 reviews)

    The Kool Toyota Body Shop was dismissive, rude, and confrontational. The customer service…read moresurpassed disappointing and was unacceptable as the employee became hostile. The demeanor is a true safety concern and intolerable for a business environment. This correlates to a new car purchase. We paid to order a new vehicle and upon arrival, a different one was presented, one with decals all over the body. Instead of offering to make it right and get the car we paid to secure, they only offered to remove the stickers, which damaged the paint and left the vehicle covered in scratches. They have yet to make it right or take responsibility for their dishonest business practices. The experience at Kool Toyota from a new vehicle purchase to service was disappointing. Carefully consider giving Kool Toyota your business as you may have the same experience we did.

    Do yourself a favor before you buy a new or used car from the dealership call their service…read moredepartment and pretend you need to talk to them to schedule an appointment to get your car in.. why you ask?? just do it try calling them because you'll get an answer machine. You'll get an answer machine every time even if you leave a message no one will call you back. ! And if you call to inquire about a new or used car, they won't give you a sales person they want to give you a young blonde that doesn't know how to spell her name to ask you 1 billion questions then they'll call you back.. the way they're running this dealership. I can't believe they even sell any cars. ... shop else where!!!!!!!

    My Auto Grand Rapids

    My Auto Grand Rapids

    (3 reviews)

    "My Nissan of Grand Rapids" is not a good service dealership. I will try to be objective in…read moreexplaining the horrible experience I have had here. After close to a year of waiting for them to confirm the arrival of parts, even though I received mailings from Nissan that they were available, I called again to get a recall performed. Because of our current jobs, I had to drop it off for a next morning slot which I did by meeting my wife there. After work the following day, I picked up my wife and arrived at the dealership to discover that they had no clue of who I was. My car was in the exact same spot in which I parked the day prior. After showing my confirmation text of the appointment that was supposed to be performed at 8:30am, they literally began rummaging through desk drawers looking for my keys and intake slip. I helped them find it by recognizing my wife's keychain and they confirmed that they did not perform the service. The guy was apologetic and said it would take 5 minutes to perform where he eventually pulled my car into a bay somewhere and returned with it. I had to take their word for it (?!?!) that the recall was performed but wonder if it really had been done because they told me it would take an hour when the original booking of the appointment occurred the day before. This has not been the first time this dealership has delivered subpar service either but they are the only one on the NE side (the prior issue is still not resolved even after visiting both GR dealerships---sigh!). It was a frustrating and a bit surreal-in-a-bad-way experience.

    Robert did an awesome job assisting my mother with her vehicle purchase. 100% recommend these guys…read moreto help you out.

    Kool Chevrolet - autorepair - Updated May 2026

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