1. R&M Air Control

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Waldorf, MD

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1 hour

Response rate

100%

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Reviews With Photos

Pump ups shifting over time - no screws
Sadiq A.

Ramesh installed a Mitsubishi minisplit for me 2 years ago. I noticed this weekend that the outdoor unit was falling off of the pump ups, and essentially was simply sitting loosely on these pump ups. There were no screws, bolts, etc. securing the outdoor unit to anything. Because of this, the outdoor unit begun to shift and fall off of the pump ups. I called Ramesh to come back and repair the work, and he told me that someone must have knocked it off, and he refused to fix his shoddy work. He also told me that screws were not necessary, and that the glue he placed was sufficient. I showed him the screw holes on the feet, and he said that those are not screw holes.... huh?? I am now filing a complaint with the DLLR/HVACR against this contractor who is, in my opinion, not honest and does not stand behind his work. Update: Ramesh is now threatening legal action against me for slander.

Nest thermostat showing error.
Marcques W.

Ramesh's customer service and troubleshooting is A1!!! Wednesday, April 28 was our first true hot day of the season at 88 degrees. All day I had my windows and doors to my house open in attempts to catch any outside breezes. Toward late afternoon, it became muggy inside my house. I switched my Nest thermostat to Heat/Cool from Heat. I heard the fan turn on and I felt cool air for a couple of minutes. Not noticing right away the cool air stopped by way of the fan turning off, I went to my Nest app to turn down the temperature, which I did a couple more times thinking my house's inside temperature may not be that high causing the thermostat not to turn the A/C on. 5 minutes later, I check my Nest thermostat and noticed I'm getting a weird picture on the screen and an error code. Anyone who is a home owner knows, "If it's not one thing, it's another." A saying I've always heard in my house when I was younger. I googled the error code to find out it is associated with the Y1 wire receiving too much current. I went through all the Nest troubleshooting steps on the website and did not find a solution. I also read several forums stating the issue was a bad contactor, which I thought was the point of contact between the wire and the Nest board. I take pride in my troubleshooting ability and willingness to not only learn, but solve problems. This problem definitely was stumping me and I was not comfortable messing around with my A/C unit outside. I always take my time to find a professional in a specific area of expertise, and I always read the reviews on Yelp! This time was no exception. I finally came across R&M Air Control. I specifically searched for reviews that mentioned smart thermostats. This helped ease my mind in the event the technician couldn't find fault in my system and simply put blame on a faulty thermostat. My family and I suffered through the night with all the windows open and bedroom fans on high. Thursday morning, I called Ramesh around 9a. He answered, I provided the issue in detail, and he requested I send him pictures of my thermostat, A/C, and drainage. He mentioned it may be a drainage block up causing the system to shut off. His suggestion was to call Nest as well. I sent the pictures and called Nest customer service. Nest was helpful and willing to help troubleshoot, but ultimately told me to call an A/C technician because it was my Y1 wire. I called Ramesh back and he said he could come say day around 8p or Friday around 3p. I could not foresee another hot night in my future, so I emphatically said, "8p works if you are willing to come out!" Ramesh came early around 6p with another technician. They both wore masks. He looked at my thermostat and said it's probably the internal battery. 1. I didn't know the thermostat had an internal battery. 2. In my research, this did not come up as a problem or solution. I was skeptical immediately. The two gentlemen troubleshooted my A/C system from the thermostat wiring to by pass the thermostat and successfully turn the system on. We know it's not the system per se. They went in my basement, tested the wires to find out the amps to the Y wire was very high. They went outside to my A/C unit, removed the cover, and continued troubleshooting. This all happened within 20 minutes. All the while outside, I was talking to my next door neighbor. Another 10 minutes Ramesh was putting on a new contactor, which was causing the issue. Power was turned back on, and the A/C was working perfectly! Ramesh and R&M Air Control has earned my respect and will be my go-to moving forward!

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6 hours ago

R&M is the best of the best. Expert work and approach. Always friendly and timely. Highly recommended.

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10 months ago

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6 months ago

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5 years ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

Fast and affordable service. Ramesh serviced my AC unit and later had to install a new one. So far, co cool! Thank you R&M!

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3 years ago

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2 years ago

Fast and affordable service as others have said. Ramesh serviced my AC unit and was nice and personable. Thank you R&M!

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3 years ago

He called to say he was running late. But once he arrived. He fixed my problem in about 10 minutes.

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3 years ago

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5 years ago

Business owner information

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Ramesh M.

Thank you

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7 years ago

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8 years ago

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6 years ago

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8 years ago

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6 years ago

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5 years ago

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3 years ago

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5 years ago

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7 years ago

Ramesh is great. Explains the problems clearly and works quickly and cleanly. He's my guy!

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4 years ago

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7 years ago

Ramesh responded same day, came the next day, worked quickly, and charged a fair rate. Would hire again.

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8 years ago

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9 years ago

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8 years ago

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6 years ago

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8 years ago

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7 years ago

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Ask the Community - R&M Air Control

Review Highlights - R&M Air Control

“My furnace was making some squealing noises on Sunday, so I looked at Yelp on Sunday night and settled on contacting R&M.”

Mentioned in 4 reviews

Read more highlights

HPC Services

HPC Services

(7 reviews)

We chose this company after shopping around, in part because we are a veteran family and wanted to…read moresupport a veteran-owned business. We signed and paid on a Wednesday, with work scheduled to begin Friday morning. I took off work and waited at the property. No one showed up and no one called. I had to contact the office myself to find out no one was coming. Work did not begin until the following Monday. Unfortunately, that was the beginning of a pattern that continued throughout the entire project. We repeatedly had to call for basic information about the status of our property. Calls went unanswered, promised callbacks did not happen, and we received vague or conflicting explanations about staffing and project status. At one point, a company employee called and had to ask us what condition our property was in and whether the house had running water. We should not have been responsible for updating the contractor's own staff on the status of their project. After the plumbing work was performed, we were told the remaining step was inspection and that the office would coordinate it. We waited, repeatedly followed up, and eventually contacted the permitting office ourselves. At that time, we were told there was no permit or application on file for our property. Meanwhile, an approximately eight-foot trench remained open in our front yard with plumbing exposed for weeks. After nearly a month of problems, we requested a refund and asked that no one from the company enter our property without authorization. The owner confirmed in writing that no one would do so. Despite that, workers arrived at the property without coordinating an arrival time with us. We received an automated notification that a technician was en route, but no inspection time had been provided. We had to call the inspection office ourselves and learned that the inspection window was 11 a.m.-1 p.m., although the company arrived hours earlier. When my husband questioned the technician about why they were there, the status of the project, and the conflicting information we had received, the company subsequently texted us accusing my husband of "harassing" the technician and stated that they had called the county and canceled the permit. This experience goes far beyond poor communication. It has involved a missed appointment, repeated failures to follow through, poor internal coordination, conflicting information, weeks of chasing answers about our own property, an extended open excavation, and ultimately being told the permit was canceled after we asked questions about what was happening. We have documented our communications, calls, property condition, and timeline. Based on our experience, I cannot recommend this company. STAY AWAY FROM THESE PEOPLE.

Love the service techs! Very professional, very knowledgeable! I love that they gave me options for…read moremy services!

Logan Mechanical

Logan Mechanical

(149 reviews)

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

My first experience with Logan Mechanical was stellar. However, after a recent visit from Tony, I'm…read moremore hesitant to use their services again. I scheduled a service appointment because my heat wasn't working. When Tony arrived, I asked if the issue could be related to work done on my system in August. I went upstairs to turn on the heat for troubleshooting, and before I even made it back downstairs, the heat came back on. When I told Tony I could hear it running, I asked if he had done anything to the system he said "no". I asked more than once, and instead of explaining what might have happened, he tried to sell me a routine maintenance plan, which I declined. I was still charged an $85 service fee. The next morning, I read the service report and saw that Tony had written he "I found that the gas valve was in the off position after place gas valve in the on position system engaged properly and began heating home." He never mentioned the gas valve being off or that he turned it on during the visit. I'm confident the valve was turned off during Logan's previous visit in August when a coil was replaced and welding was done in the HVAC closet. I reached out to Tristan to discuss the report and request a refund. I haven't received a call back from him or anyone else at Logan. Instead, Tony called me. After this experience, I feel less confident in Logan Mechanical's transparency and customer service. I appreciated my first experience, but this recent interaction left me questioning their communication and integrity.

Boothe’s Heating, Air, Plumbing, Drains & Electrical  - My toilet that had to be removed

Boothe’s Heating, Air, Plumbing, Drains & Electrical

(66 reviews)

My exp with Boothe's was great. This was my first time using them and I will definitely contact…read morethem for future use. My hot water heater went out and I needed a replacement. I contacted Boothe's and they came out to analyze the old hot water heater. I was initially skeptical because of the cost. They offered several discounts which reduced the price but I was still unsure. I contacted another plumbing company and then decided to go with Boothe's. My Tech Khalil was extremely professional, patient and answered all of my questions. He even repaired a default caused by the builder. I would highly recommend Boothe's.

So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

R&M Air Control - hvac - Updated October 2026

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