I took my iPhone (8+) in with a cracked screen last weekend. (There's nothing like a cracked smart…read morephone screen on a weekend, and watching that crack spread, am I right?!) The man who helped me there was so nice and professional, and had the screen fixed (replaced) in no time. Whew! Thanks!

My sis directed me here and I'm glad she did! I had a power port on my Samsung phone that was bent,…read moreclogged, or something...I couldn't get my charger cord in to charge. Coden fixed it in 5 min. and didn't even charge. I noticed they fix laptops, computers, and such, and I saw some printers and game systems to the side that they must working on too. Too cool! A 1-stop shop for electronics, not just phones. 5-stars doesn't do this place justice.

thought that my charging port for my iPhone was broken. Was ready to drop off my phone and pay for…read morethe service. He said let me check something, came back after 2 minutes and said he had cleaned it and it was working like a charm Didn't charge me for it either

Elijah was great! Fast service, fixed my iPhone issue easily with no wait time! Highly recommend!read more

I dropped off a Nintendo Switch with a charging problem through an Asurion claim. They provided an…read moreemail saying it would be ready in 2 weeks. When I called on the specified day, they said they hadn't had someone capable of doing the repair for months and they didn't know when they could get to it... This is not the same as being understaffed, since apparently normal employees are not trained to handle the repair. Maybe tell the customer that next time instead of keeping it forever?? Also didn't provide any support on getting a refund either. I could have mailed the device to Nintendo and gotten a new switch by this point. When I was in store the employees also were loudly trash talking other customers for either being surprised a repair only took an hour, or expecting repairs to be done sooner. Should have been a red flag.

I generally only do reviews that deserve 5 stars, Not this time…read more This review is directed at the "Manager" in the back room, who couldn't bother herself with talking to me directly about a repair that ended up taking 16 days because of a problem on their end. Also, no apology. I needed a new battery for my Moto G Stylus, which is a couple of years old. They needed to order the replacement and said it would take 3-4 days. It's a 2-year-old Motorola, so that seemed reasonable. The person at the counter said they'd keep me posted, and the receipt said they would call me in 2 days. After a week, I called to check on the status and was told their records showed it was "out for delivery", but they couldn't give me a date. Several days later, the tech called my wife to inform her he broke the screen when replacing the battery. He apologized and took full responsibility. That was appreciated. Again we were told it would be 3-4 days. I would expect that since it was their fault, they would have paid for expedited delivery this time. There was no word while I waited for the repair. After a week from talking to the tech, I called (Friday) and was informed the screen was expected by 4 pm the next day, which would be on Saturday. They'd let me know if it came in early, but the worst-case scenario was that it would be Monday before I could pick it up. I finally received a call that it was ready 16 days after dropping it off. When I went to pick it up, the counter person was indifferent and charged me the full price of the battery and service. (They did not charge me for the broken screen since it was their fault.) I asked them to consider a discount due to the inconvenience of the extra 9 days without my phone. He said he'd check with his manager in the back. He said his manager said policy didn't permit discounts on shipping delays because it was out of their control, but the best they could do was to knock $10 off the total. I responded that any alleged shipping delay was directly attributable to them breaking the screen which was their fault. He held his ground. A paltry $10 was a missed opportunity to keep my business. The least the manager could have done was get off her ass and talk to me directly and offer a sincere apology for my inconvenience. They probably don't care, but I'll take my business elsewhere in the future and tell anyone I know to do the same.

Wow! Terrific customer service and our iPhone was ready when promised - great experience!…read more We stopped in at 10 am, dropped off our iPhone for a battery replacement and for new gorilla glass install. We were told it would be about 2 hours. We ran some errands, came back by and Serena (who is wonderful!) said it would be about another 15 minutes. Sure enough, 15 minutes later, we received the text on our other phone that our repair was done. Very professional, very clean store and they are abiding by all Covid rules. Recommend this location highly - great location but if you are a WF resident, you know this parking lot can be a real pain. Very small parking spaces and not a lot of room to navigate - I'd recommend parking by Vitamin Shoppe and walking over, just easier to get in and out of lot from that side. $119 for iPhone 7 Plus battery and brand new glass

The charging port on my phone stopped working, and I thought it was a $110+ bill to replace it…read more This team said 'let's clean it first'. In just a few minutes my phone was working again. Saved me a LOT of money.

If I could give 0 stars I would tried to bring my phone to get the screen fixed they told me it…read morewould take 1 day maybe the weekend max it took them 3 weeks to tell me they couldn't fix my screen and that now the battery won't charge that I would have to send a new ticket to Samsung and probably have to buy a new phone. When I went to pick the phone up the guy at the counter even said if he was working on my phone this would of never happened please don't take your phone or device here especially if it works even slightly they break working products.

DO NOT GO HERE! F*** no! Even if your computer is…read moreunreliable, don't take it to them. I dropped mine off and was told it would be fixed within 24 hours. After three days with no call, I reached out--only to be told it would take a week. When I picked up my computer, it had a strange app installed that completely changed my settings, and the original issue I brought it in for came right back. Totally unprofessional and not trustworthy.

Jessie saved me today. My phone went belly up and they got me up and out in less than a half hour…read more Fairly priced and transparent. Friendly staff. My only gripe is the seating. They aren't disabled friendly and it's not suitable to wait there unless you use your own devices. Plenty of parking. It's in the Publix plaza. Thanks for getting me back to reality.

Just let me buy what I want and leave. Stop trying to force me and refuse checkout because I won't…read moregive you a phone number. This isn't complicated.

Very clean and organized store. Plenty of parking out front and easy to maneuver in the store. I…read moredidn't find what I was looking for but I can order and pick up for next time. Friendly staff and helpful.

Micah at uBreakiFix was totally awesome…read more First off, he's incredibly friendly and easy to talk to. More importantly, he actually paid attention to the problem. He noticed right away why my iPad wouldn't charge -- my kid had snapped off the male tip of the charging cable inside the port. Micah pulled out some specialty tweezers, popped it right out in seconds, and said, "This one's on the house." I then asked about replacing the battery, and instead of upselling me, he walked me through the cost honestly and pointed out that at that price point, I was getting very close to the cost of a newer used iPad. That kind of transparency is rare. Super knowledgeable, honest, and genuinely helpful. These guys are great -- especially Micah. Highly recommend.

I have been to uBreakiFix on several occasions and every time the service and explanations were…read morewonderful. Today I was there and greeted by Micah who assisted me with a broken tablet. He was very helpful and actually gave me some ideas about my repairs. I will definitely go back again.

Apple said they couldn't do anything and after two years of my phone being off, Ali saved my phone…read more I didn't think it would ever turn on again. Thank you! I recommend

Despite using an otter box I have managed to shatter the back of my iPhone. I was getting quotes of…read more275 from one company stating the whole housing had to be changed. I walked in talked to him, he showed me the replacement part and I picked it up in 4 hours. No upfront payment till I received and was happy. I have 0 complaints it was so nice and simple.

Easy!! That's the entire point here! Kind service extremely professional and knowledgeable fast and…read moreefficient! My husband broke his screen on his S23 Ultra and it was fixed same day within hours of the break. Our daughter was with us and also found a really nice case for a great price while we were there. I highly recommend this business! Service top notch!

Michael D. took great care after a fall killed my phone screen for the first time in my life!…read more He replaced it - called me and let me know the Apple genuine part had bad pixels. He assured me the 2nd screen should be fine and it was. Other than Asruion (the parent company and insurance company) taking forever to close the claim so I could leave, the service was great! Highly recommended for phone repair done right!