All claims are true Jawaid! Shall I post the video and photos? Hmmmm? I have been a homeowner for…read moreyears now and would never request your referral anyway as you are dishonest. I pray that God repay you a hundredfold for your lies and shady business practices! Don't you ever mention me again. PLEASE READ THE ORIGINAL POST BELOW ----------------------------------------------------------------------------------- DO NOT RENT FROM ARB! I moved into a home with ARB in late August 2017. Almost immediately, the plumbing was spurting and knocking. The floor flooded, the tub backed up with dirty water, the place smelled like sewage, and mold was found behind a wall. I put in notice to vacate in early September. The owner, Jawaid Naeem treated me with such disrespect. He treated me like I was his employee, giving my telephone number out to all of his subcontractors to schedule and monitor repairs (I had to even take a day off of work to have the plumber come when it was convenient for him because he didn't want to drive in Atlanta traffic in the evening). He even told me when I was out of town that I "..supposed to be there", when no such arrangement had been made. He claimed I didn't pay for something that I clearly did and had the cashier's check to prove. Even after sending him copies of the cashier's checks and showing him them in person, he still tried to return a substantially lower amount of the security deposit he owed me on move out. It was not because anything was wrong with the house. I barely lived there because he kept a lock box on the side of the house with a code to a key to the house the entire time I lived there. I felt so unsafe, especially when the key got to missing. He blamed me for it. He didn't even remove the listing from Zillow or Trulia until weeks after I moved in (or the blue realtor box on the front door). I videotaped the move out and had a witness there videotaping it as well. He said there was nothing wrong with the property except the yard wasn't done, which would cost about $40. I took time off of work to go and pick up the final check (my security deposit of $1895). His accountant offered me a check of $600 and bogus explanations and balance sheets to excuse why I didn't have my full amount. I called the police and an attorney. After that, the accountant called to offer me another check for $1000. In an attempt to still swindle me, they claim they could charge an administrative fee of $200 at the end, thus exempting me from $200 of the security deposit they owe me. Do not walk, run away from this company. They are unscrupulous!

Jawaid and his team provided excellent service to us in buying our investment home in Georgia…read morewhile we live in California. It took us about 6 months from booking to take the possession of the brand new home and Jawaid and his team was there all through this period and guided us through the process. Jawaid also helped us in renting out the home and helped in getting a very professional lease in place.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Pamela Mathis was very welcoming and straight forward very professional made sure everything was…read moreready on time for me and my family to move in she communicated with me very well and was patient with us being first time renters

if you're tenant this is the worse property management ever. do not rent from them, they do not do…read moretimely repairs no matter how important or critical. They do not have a number where you can reach any person. I have lived at my place for 3 years and I have NEVER met anyone from the company nor have any of the maintenance workers that have came by, I don't even know where they are. Even now, they are allowing a neighbor above me to create a nuisance and they have not responded even though it's someone who is not authorized to live There.

This review is especially for Rachel in Residential:…read more "Please tell your boss I think you are awesome-great listener, friendly, professional and super helpful. I have tons of high level customer service background and I love and appreciate good service and you clearly are very good at working with clients!"

This is my first experience with a Property Management Company,and the Manage/It crew have helped…read moreme immensely get my rental house ready for showing, offering pricing support and answering my thousands of questions! Andrew is the best possible first impression, and Sam has followed-up with everything promised. I recommend MI to anyone looking for help with property management.

for Maintenance Leadership While I have had concerns about…read morethe property itself and some of the issues I've experienced as a resident, I would like to recognize Jonathan, who oversees the maintenance department, for his hard work and dedication. Jonathan has been one of the few people who has consistently listened to my concerns and taken action to address them. He has followed up on maintenance requests, made sure contractors and staff completed work that was promised, and held people accountable when tasks were not being done properly or on time. What I appreciate most is that he takes the time to hear residents out and works to find solutions rather than simply dismissing concerns. His communication, professionalism, and commitment to getting repairs completed have made a noticeable difference. Although I am not fully satisfied with all aspects of the property, I believe Jonathan deserves recognition for the effort he puts into managing the maintenance department and helping residents. Thank you, Jonathan, for your hard work and dedication.

i have been living here for 5 years. a new owner bought the property and citiside didnt work on…read moreletting him know the water was in their name and my water is now off.

I am writing this to warn anyone considering working with Rachel Patel and John Bailey. In a recent…read moretransaction, I believe Patel committed fraud, and her broker (Bailey) refused to make it right. While I am filing a lawsuit and plan to eventually recoup the money, to date, this has cost me over $1800. On December 8, 2024, I toured 3338 Peachtree Rd NE, Apt 1905 with Rachel Patel. I asked if there were any fees outside the rent. Rachel explicitly stated there were none. Based on this information, I filled out the application agreement on December 9, and was approved with a move-in date of January 1, 2025. There was a $1750 "reservation fee" and a $75 application fee required to submit the application. The $75 was non-refundable, but the $1750 was refundable unless I failed to execute the standard lease. When I finally received the lease on 12/17, it was materially different and not a standard lease. First, it included multiple undisclosed fees that directly conflicted with her verbal representation and the listing itself. These fees included a $350 pet fee, a move-in fee, and a rekey fee. Additionally, the lease contained an entire page at the end of "special stipulations" that were absurd and non-standard, essentially obligating me to repaint the entire apartment after one year of tenancy. I also found out by a little digging Patel lied about her involvement in the property. She was not just the broker; she was the owner (she is connected with the LLC listed as seller on the lease). Because the lease was non-standard and did not match up to her verbal representation, I had the right to refuse to sign and get the $1750 back. When I brought this up, Patel responded dismissively. She claimed the fees were normal and gave me 24 hours to agree to the lease or she would relist the property. This ultimatum directly contradicted the terms of the agreement, which provided until January 1 to finalize the lease. I then escalated my concerns to her broker, John Bailey, on December 22, outlining the non-standard terms and requesting either the removal of the special stipulations or a refund of my deposit. While he initially responded by waiving the move-in fee, he ignored my follow-up communications addressing my concerns with the non-standard special stipulations on the lease. As a result, I filed an ethics complaint with the Georgia Real Estate Commission regarding this experience. I strongly advise against working with Rachel Patel or John Bailey. Similar complaints can be found online, including a Yelp review describing a comparable situation where another individual lost $3,500. Patel is a nasty person who will get more and more demanding as the process goes on. In my opinion, she tries to take advantage of people. For example, she tried to get me to move my move-in date forward simply because she was leaving town and wanted more money. It was laughably unprofessional and I told her no. My advice is to not do business with either of these people.

These people are thieves and crooks. They literally stole my money. Do not apply for any rentals…read morewith this company. They use trickery to get you to pay a reservation fee that's NOT required then try to force you to sign the lease earlier than you want. I started to dislike the fact that they were trying to force her to sign the lease as if the owners was desperate And couldn't afford their own mortgage. The Atlantic building is old and not worth it. It literally needs a lot of work inside. There are better apartments or condos to rent that are modern. After you pay a hefty fee as a deposit, you still have to pay an ADDITIONAL deposit to the building to use the amenities that should already be included in the rent. I do not recommend this company at all. They refuse to refund my $3500 knowing they are in the wrong.

By far the worst. I spent $8,500 moving to a high-end. Single family house in Buckhead very…read moreprestigious very nice house. They left me with no power and no finston yard it took the last second from the figure out the yard part. When I showed up today there was no power. Apparently the homeowners don't want to do a one-day . Overlapping on Georgia power. So when I show up for moving day there is zero power. I really need to utilize the garage but there is no power for the garage. Quadruple thumbs down on the homeowners and the property agency that runs their house!!!

I have been a renter with Clients 1st for over 4 years and have enjoyed the relationship with this…read moremanagement company. Their professionalism is outstanding. They are very responsive to all requests and issues. They are respectful of the the owners and at the same time of the clients. Janet and the staff remain very helpful regarding any problems that can arise over the length of the lease. They have worked with me happily with a few. Maintenance requests are followed-up expediently, and the work is very satisfactory. I have renewed for another year and anticipate another enjoyable experience.

Rick Flatford is the property manager for the house I'm renting. As a renter I can say that he is…read moreone of the most responsive and pleasant rental agents one could ever hope to have. He has been terrific at communicating with my landlord regarding repairs and other issues that arise. Most important, he gets back to me within minutes if not hours after contacting him. I have nothing but praise for how he has made it easy and stress-free to live here. Most reviews will probably come from landlords or homes sellers. But we renters may be the most impacted by how well property managers / agents do, so if you're thinking of hiring a property manager, do us renters a favor and hire him!