Marcel and team did a great job for us, familiar with the process and easy to work with. Got it…read moredone right, on the first try.

Used affordable document services for my divorce. Service was great from start to finish. Marcel…read morewas thorough in explaining to me the process and time frame. Every time I had a question they were there to pick up the phone and answer. Very professional and affordable and painless process. I highly recommend Marcel and his staff.

Fast, reliable, and kept me updated the whole time. Will definitely use in the future.read more

Did process service quickly and efficiently. One mistake on paperwork, but they resolved that…read morequickly, although it did cost me 2 trips to the courthouse for filing.

I had a lot of anxiety and stress going into my case, and I ended up hiring Zelikha last minute…read more From the moment she took my case, she acted quickly and got straight to work. She was professional, focused, and made me feel supported during a really overwhelming time. Zelikha handled everything efficiently and helped me stay calm and prepared. Thanks to her hard work and dedication, I was awarded primary physical custody of my child, which means everything to me. I'm truly grateful for her and would highly recommend her to anyone needing a strong, reliable attorney who genuinely shows up for their clients.

After the case had concluded, I won most of my family law issues. Contact them for a consultation…read moreto get a good foundation where to start.

I work for a large Title/Esrow company and always recommend SDL to people who want to add/subtract…read morea person from a deed, change something on title, need a document executed, notarized and recorded which is not an active escrow.

My mediation clients found her document prepaeation stellarShe is smart and effecient. It is indeed…read morea same day legal propcess Dr. Robert D Doerr

Recommended to me by a realtor and another title company. They helped me with a deed transfer- made…read morethe process super simple! Professional and courteous staff

In 2023, I heard about Guideway from a title company (who would not help me) when my mother passed…read moreaway and I needed to get the deed/title for home changed as her successor trustee. The process was smooth, clear, efficient, and less expensive than I expected for legal work. In 2025, I remembered my good experience and contacted Guideway again. As successor trustee of a different estate which includes a house that is not paid off, I was asked by the mortgage company for proof that the trust was still valid. This trust is from 2017 and had no connection with Guideway. I was at a loss about what would prove that the trust was still valid; nothing had changed. I was so happy to reach Ian Duncan at Guideway! He knew what I needed immediately, told me what it would cost (once again, not much!), and shared clearly what the steps would be. I work full time and don't live very close to Walnut Creek, but we were able to do everything online. Ian also took my phone call when I had questions (some of which were more like irrational worries), and talked me though my concerns and what the options were. He was so clearly experienced, knowledgeable, professional, and also warm and understanding. His patience showed no end when I asked for a small follow-up revision (out of my own caution, likely unnecessary) on the document. He quickly revised it and sent it to me within hours. Throughout the process, Ian was very responsive and efficient -- even replying to me outside of business hours, which I would never expect -- and was friendly, clear, and patient. I'm so happy to have Guideway, especially Ian, and to have this bureaucratic issue resolved. Thank you!!

Karen was able to create a legal Contract for a family…read moreissue. She was responsive and quick and the final document was well written.

Used Ms Karens services once again during the summer for a Name Change for my adult son. Price was…read morereasonable. Ms. Karen is easy to work with and communicated with me through out the entire process.

We recently worked with James Stein, upon the recommendation of friends, to create our estate plan,…read moretrusts, etc. He was a delight to work with. Very thorough, excellent at explaining the "whys" of what we were doing together, and fun to work with - even working through thorny topics! We received a huge estate plan binder from him once the plan was finalized and some further instructions for making any necessary changes to deeds and accounts to add the trust and avoid any problems in the future. I would not hesitate to recommend him to others.

We recently worked with James Stein, upon seeing his overall 5-star rating on Yelp, to create our…read moreestate plan, trust and Advance Health Care Directives. James was an ultimate professional, he even found an error in the legal description of our latest deed recorded in 2003 by comparing it with our initial purchase deed from 1998 and our neighbor's deeds. He divided the whole process into different stages and made a complicated process relatively easy. At first, he asked a lot of questions to collect personal data and gauge what exactly we need for our plan. Then he gave us some specific homework and encouraged us to ask more questions. At the final stage, he gave us a big beautiful binder of estate plans with a cover letter about some further instructions to avoid any problems in the future. Over all, he was a delight to work with and we would not hesitate to recommend him to others.

I have been using One Hour Delivery Service for almost 22 years. Their service of process has NEVER…read morebeen challenged in court. They are diligent, prompt, courteous and efficient. Even with tight deadlines they work with us to get our documents filed. They've helped us serve hard to find witnesses all over the Bay Area and beyond, sometimes on the last day of the deadline. In my 22 years working with them, they've never told me that they couldn't fulfill my request for any reason. Their communication is exceptional -- I always know the status of a serve or filing without having to chase anyone down. In these 22 years they have never let me down.

I had an extremely frustrating experience with this service, specifically with Krystin. Despite…read moreproviding clear, written instructions and agreeing to her quoted price, Krystin refused to follow basic directions regarding a court filing. She insisted on her own incorrect assumptions about what was required, even though the necessary forms had already been filed earlier that day. I asked her to speak directly with court clerks familiar with the case (Dennis or Anthony in Dept. 402), and even provided names of the court supervisor and manager in case she had questions -- but she refused. Instead, she disregarded my instructions and blocked the delivery entirely, undermining the urgency and time-sensitive nature of the filing. Krystin's refusal to cooperate, listen, or defer to the party who actually understands the case was completely unprofessional. I will not be using this service again and strongly advise others to seek out a more reliable and respectful provider.

Barbara was an exceptional supervisor during my court-ordered monitored visits with my children…read more From the very beginning, she approached the process with professionalism, kindness, and genuine care for the well-being of everyone involved--especially the kids. She created a calm, supportive environment that allowed the visits to feel natural and positive rather than stressful or overly formal. Barbara balanced her role perfectly: she was attentive and responsible while still giving us the space to simply be a family and enjoy our time together. Barbara also has a great sense for choosing locations that work well for families and children. She knows many wonderful parks and gathering spots and was always able to recommend great places to meet rain or shine, which helped make each visit comfortable and enjoyable for the kids. What stood out most was her willingness to go the extra mile. She helped facilitate communication between my wife and me when it came to coordinating exchanges and determining meeting locations. Her efforts helped keep things organized and made the process smoother for everyone involved. Barbara also provides very clear and detailed reports after visits. Those reports have been extremely helpful for my lawyer and provide an accurate record of the visits. I believe they will continue to be valuable in court or during discussions and negotiations about additional parenting time. I value her reports and services. Throughout every interaction, Barbara remained fair, respectful, and focused on what mattered most--the children's comfort and happiness. I'm truly grateful for the professionalism, thoughtfulness, and support she brought to each visit, and I would highly recommend her to anyone looking for a reliable and compassionate supervisor who truly cares about families and children.

Very unprofessional and talks about other businesses to persuade clients from shopping around…read more Really speaks to the character of the company. Shameful.

Same situation as Ms J. I hired Brandon back in January. Paid him $120 for process service. We…read moreemailed back and forth a few times, and then I heard nothing. I've sent more emails and left voice mail. No response. Very frustrating. I hope everything's okay.

I spoke to Brandon about serving a document to an opposing party, back in December. He sent me a…read morelink to make payment. I did. Just under $170, if my memory serves correctly. On the date the document was supposed to be served, I never heard from Brandon. I called him to let him know the party would be a couple miles away, in a diff location, on said day. He didn't answer. I left a vmail. No response. No document served. Never heard from Brandon again. Never received reimbursement either. It's March.