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4.5 (4 reviews)
Open • Open 24 hours

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2 years ago

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3 years ago

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3 years ago

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3 years ago

I love QT. When traveling I look for them. Love the drink options, array of snacks and pleasant staff.

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Jakes Burgers

Jakes Burgers

4.1(104 reviews)
2.2 mi

One of the best burgers I've ever had, nice and juicy, the vibe was pretty good and everything was…read moreclean

My family and I had a very disappointing experience at Jake's Burgers in Waco, TX. We had spent the…read moreentire day at a football tournaments. Some parents who said they were acquaintances of the owners highly recommended we stop at Jake's for dinner. Because of that recommendation, our party of 8 chose to visit. When we walked in, no one was at the front to greet us or take our order. After a couple of minutes, an employee named Tommy came sashaying out from the back. He walked passed us with noticeable attitude, and said, "I'll get with you as soon as I can, but it's gonna be a minute just letting you know." His tone was rude and unprofessional. I responded very politely, "Well, good evening to you too," hoping to lighten the moment. My sister then told him he was being rude. As Tommy walked toward the counter area, he mumbled clearly enough for several of my family members to hear "Well, you can always go somewhere else." My sister, who is a high school coach, immediately said, "You know what, we'll do just that." As our family members walked out. I stayed behind to ask Tommy why he would say something like that. He denied it, even though my sister, my eight‑year‑old son, and my daughter all heard him. They repeated his words at the same time. I told him we came based on a recommendation from friends of the owners, and that this was ? extremely disappointing. I also at the time, was trying to reach out to those people, and then decided "Why should I. they recommended the food, not Tommy! Once we exited and stepped, we saw Tommy on the phone. I'm sure this was too obviously speak with someone in charge to cover his lie! Hopefully someone will all view the video footage of this evening. If you can't hear his words, you can certainly make out the eye movement in the sarcasm in his face that definitely lets you know what he mumbled because he's very theatrical, so I'm sure at least that shows. We never even got to taste Jake's Burgers because of the disrespectful way we were greeted. We went next door to Fuego's and had a much better experience. Tommy, your behavior was out of line, rude, and very disappointing. you had no rhyme reason or right to make that type of statement to my family. Perhaps customer service is not your field. Tommy, perhaps you need a less stressful atmosphere, especially when there are only 2 occupied tables are in the establishment. One already eating and the other awaiting their food.

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Jakes Burgers
Jakes Burgers
Jakes Burgers

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Fuego Tortilla Grill - Chorizo egg taco

Fuego Tortilla Grill

3.9(449 reviews)
2.1 mi
•$$

Great Service... i am communicating (my problem speech). Management and team are very helpful…read more Food good food...Breakfast All day..variety tacos, bowls, salads, etc

I have to say, Fuego's food is good. Unfortunately, the customer service at the Waco location seems…read moreto be operating under the assumption that customers are optional. I stood at the counter for about five minutes waiting to place my order while an employee continued making tortillas and completely ignored my existence. Not a "Hi," not an "I'll be right with you," not even eye contact. I genuinely started wondering if I had somehow become invisible. After finally placing my order, I waited another ten minutes for my to-go food. When they eventually handed me an order, it wasn't even mine. The same employee who took my order was the one who gave me the wrong bag, which was honestly impressive in a way I wish it hadn't been. The restaurant only had a couple of customers at the time, so this wasn't a case of being overwhelmed during a lunch rush. There were more employees working than customers ordering, yet somehow my husband and I still felt forgotten. What really sealed the experience was the complete lack of urgency or concern. We were clearly frustrated, and the staff seemed entirely unaware--or entirely unbothered. It's hard to tell which is worse. The food saved this review from being one star because it was actually good. But good tacos can only carry so much weight when the customer service makes you feel like you're interrupting someone's day by ordering food at a restaurant. If the service matched the quality of the food, Fuego would be a five-star experience. Right now, the tortillas are doing all the heavy lifting.

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Fuego Tortilla Grill - Happy Sunday morning!

Happy Sunday morning!

Fuego Tortilla Grill - Fish taco for the win!

Fish taco for the win!

Fuego Tortilla Grill - Packed @11:50 am Sunday morning

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Packed @11:50 am Sunday morning

Health Camp - Bacon Cheese Health Burger and onion rings

Health Camp

3.7(336 reviews)
1.3 mi
•$$

Health Camp feels like stepping back in time to a classic American burger joint, and I really…read moreenjoyed this place. I ordered a double burger, fries, and a vanilla shake. The burger was very good. The beef had great flavor and the double gives you a nice, hefty amount of meat. The bun was a little on the dry side, but nothing terrible. Their house sauce is AWESOME--just the right amount of spice and flavor. My biggest complaint: they put the sauce on the bottom of the burger. That's a big no-no for me! Sauce belongs on top. You want that spicy kick hitting the roof of your mouth first and then working its way down through the burger. It sounds like a small thing, but it makes a difference! Burger: 7.5/10 The fries were average. Nothing wrong with them, but nothing particularly memorable either. Fries: 5/10 The vanilla shake was exactly what a classic vanilla shake should be. Nothing fancy, just cold, creamy, and delicious. What more could you ask for? Shake: 8.5/10 The two ladies working the register were incredibly friendly. 10/10 for the staff. My only gripe with the checkout experience is being asked for a tip at a counter-service restaurant where you refill your own drinks and throw away your own trash. I'm just not a fan of that trend. Overall, I really like Health Camp. Simple burgers, simple shakes, an old-school atmosphere, and a place that's been doing this for generations. There's something about biting into a big double cheeseburger here that makes you feel proud to be an American. Overall: 8/10. I'd definitely come back.

Worst experience at Health Camp ever…read more We're parents of Baylor kids, and between us and our kids, we have NEVER had a bad experience at Health Camp--until today. A few months ago, they started this strange practice of serving partial orders. If you have a family of four, they'll call your number when one or two meals are ready, and then you wait another 7-10 minutes for the rest of the order. By the time everyone has their food, half the family has either finished eating or their food is getting cold. TOTALLY CRAZY!!!!!! Today was much worse than just the separated orders. The burgers came out hot but were BURNT to a crisp. The onion rings were burnt as well, while the tots and fries were embarrassingly undercooked. They were barely warm, and a couple actually had that still-frozen bite in the middle. The service didn't help. The kid taking orders and handling the phone looked like he had just rolled out of bed. When I asked the girl working the shakes about the second half of our order, she was zero help. Instead of trying to find out what was going on, she literally took a big step sideways and disappeared behind the shake machines. What makes this so disappointing is that Health Camp has always been one of those Waco places we could depend on. It can be hard to find somewhere open on Sundays, and we always knew Health Camp would be a reliable choice. Unfortunately, after today--and with the partial-order issue becoming a regular thing--that confidence is gone. I really hope management gets this figured out, because this was absolutely NOT the Health Camp we've known and enjoyed for years.

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Health Camp - Inside

Inside

Health Camp
Health Camp

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QuikTrip - servicestations - Updated November 2026

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