I have a real love/hate relationship with this store. Let's start with the things I love: The staff is always friendly, the store is really clean, and the price for gas is usually reasonable. The selection of food and drinks is HUGE, so that's a plus.
Nevertheless, QT's prices are higher than most other convenience stores in the area for nearly everything sold inside. For instance, I came in recently for a gallon of milk and it was priced at $7.99. Not organic or any of that other fancy stuff, just a gallon of good ol' fashioned 2% cow milk. $7.99. That's a record in my experience for a gallon of milk. Today a gallon of milk was $6.89 here at QT while it's $4.89 at 7-11 and $3.52 a gallon at HEB. To make matters worse, a few weeks ago I went in for another gallon of their high-priced milk and there was only ONE left, and it expired the same day. I asked if I could have it at a discount and was told NO! That was annoying. At the Circle K across the street, a gallon of milk is under $5.00. If Circle K's milk is about to expire, they'll usually give it to you for free if you let a clerk there know it's about to pass. Needless to say, I don't buy milk at QT anymore if I can help it.
Also, I've never eaten a roller dog from this QT because every single time I try, I find that the hot dog buns are stale and hard as a rock. The breakfast tacos here are awful, too, but for some reason I don't quite understand myself, I keep eating them. In addition, this QT has never been a great place to buy wine because their wine offering is minimal at best.
But the thing that pissed me off the most was that one week when for some reason, the sugar-free cappuccino I was getting here nearly every day began tasting a bit lemony instead of the usual caramel white chocolate flavor. At first I didn't think much of it, but then after about the fourth time I went in for my sugar-free cappuccino and tasted lemon, I said something to the manager about it. He checked and discovered that the sugar-filled lemon-flavored cappuccino container was in place inside where the sugar-free cappuccino dispenser was supposed to be! As such, I had been unknowingly drinking sugar all week! I'm not supposed to have sugar, damnit! Now every time I go in for a cappuccino I have to open up the dispenser to check that the powder canister inside is the sugar-free one so it doesn't kill me. read more