Deception on priced items on shelves. 2/10/26 purchased 2 large Slim Jim's that showed the same…read morename of the product on the shelf under the open box. This price was $1.99. At the register, it rang up at $3.99. I had run my debit card through before seeing the doubled price. I told the women behind the register that the item was marked $1.99 not $3.99. Their response was not to give me a refund but "to let the manager know". The manager is not the reason the store is open for business. It's to sell products to CUSTOMERS. They did not get it. Many convenience stores don't even mark the price on the shelf so I sometimes ask. This is blatant ripping off of the consumer. I'll not be back to Allsups. I'll tell everyone I know to avoid the store and I should contact a main office to see what they think

From the owner: We value the relationships we have with our customers. That's why you can count on your Allsup's…read morefor the things you need. We offer the amazing products and services you crave, including, of course, the delicious Allsup's world famous burrito, and our fantastic loyalty program and much more - Hot Foods, Cold & Hot drinks, Snacks, Alcohol, ATM, Diesel, Restrooms

Horrible customer service. This afternoon, I went to the counter with two one‑liter water bottles…read morethat were advertised on sale for $2.50 for both. The cashier rang them up at $3.00 and immediately asked for my phone number. I declined and pointed out that the price was wrong. He walked over to the refrigerator, and I showed him the sale sign. He then brought the sign back to the register and told me the sale had expired on March 3. I reminded him that we're still in February. He reluctantly rang them up again but insisted he couldn't honor the sale price without my phone number, then set the bottles aside. At that point, I walked out and took my business elsewhere.

LOVE! This is my fave 7-11 in DFW Bc the gas pumps offer 93…read moreoctane super premium fuel!! Woohoo!! It's perfect for my supercharged engine! Gives you the get up & go like you already got up & went! Red lights ahead mean stop & break for pedestrians! Zooooommmmmm! Stomach is touching my backbone power! Initiate Warp speed Captain! Awwwwwwwwww! Clean bathrooms inside are a added bonus! Whew! That was a close call! Thank heaven for 7-11 !!! Highly recommend :)

Nice location, clean, fairly new…read more This is a location I used to pass by a lot when I worked the railroad, as the tracks and a siding where we would stop on occasion is right behind this store. It looks newer and it's kept fairly clean. The food is usually ok. They have the hot rollers for hot dogs and taquito's. I used to frequent the hot dog stand a good bit before Covid, it's been a slow process to get back into it. Tho the hot dogs are big, not sure the brand they use, but they are flavorful and are larger than the buns that they keep steamed. The pizza's are always good, usually my go to lunch if I stop here. The 3 meat has bacon on it, super yummy. The fountains are hit and miss, some days the Dr. Pepper is spot on, other days it extra syrupy. That is why I prefer bottles, which a bit more expensive, tho they have a lot of them.

Friendly employees. Clean & stocked bathrooms. Yummy taquitos and love the crushed ice at soda…read moremachines!!

Pilot Travel Center is the way to go!…read more My husband is a true believe of Pilot Travel Center and they are always or go-to stop for cheap gas, clean bathrooms and great snacks. The bathrooms in this pilot were clean as always, but there aren't as many stalls as they have in other locations. Besides their usual snacks, this location also has a McDonalds and a Subway connected to the main building. This location also has a full section of Texas souvenir items, which I thought was pretty cool. Last but not least, gas prices were great as usual!

I went here earlier this week for a Cinnabon... they were nowhere to be found! I asked the…read morecashier if it was temporary (a Covid-19 thing maybe?) or permanent, but she said she was new and didn't know the answer. Decent cinnamon rolls are getting harder and harder to find and Cinnabon may not be the best, but they're the best for a chain. Just tragic...

It's a gas station, what can you say? It's clean, their gas…read moreprices use to be cheaper than other stations near them, but not the case today. The convenience store is clean and so are the restrooms, what else can I ask for you say??!!! Cheaper gas prices.

Their Bathrooms are the dirtiest of and franchise gas station/convenience store where is the health…read moreinspector when you need one? Because with all the measles Covid and everything going around these people don't care about sanitation.

I wish I could give this store a zero. I went in to use the restroom and purchase some food and…read morebeverages. Unfortunately the men's restroom was out of order. All of the other 7-11's I frequent have single use restrooms, so my natural response was to use the other restroom. I opened the door and quickly realized it was not a single use bathroom and shut the door immediately. Within seconds of that happening, I was approached by an Indian lady with long brown hair who asked me if I could read and essentially accused me of being some sort of creep. I can almost guarantee that I was not the only person that was in desperate need of a restroom and opened that door. I frequent the Keller establishment and have had to use the women's restroom several times as the men's always seem to be either out of order or have people camping out for several minutes. The lady appeared to be management and judging by the way I was approached and treated in front of other customers, she has no business being a manager. I worked at a 7-11 for several years and always treated everyone with the utmost respect and courtesy. A simple sign would've prevented me from even opening the door. It was an innocent mistake on my part, but due to this interaction, I will never return to this location which is unfortunate as I usually spend a good amount of money there filling up my work vehicle and grabbing snacks and drinks for the day. I understand her need to voice her concern, but I don't expect to be treated like some sort of creeper or talked to with the amount of disrespect that I was. This is also not the first time. The lady clearly hates her job and needs to find a new one. I've been willing to overlook her rudeness in the past due to the proximity of the location to one of my job sites. NEVER AGAIN. Due to this lady not being able to have civil interactions with people that are providing her paycheck, they will never receive another penny of my money. I will drive whatever distance I to to avoid this location altogether. I will be attaching a photo of myself in the women's restroom of the Keller Parkway/Smithfield location. It's a place that I'm always treated well and made to feel like a valued customer. I told the manager I just got done using the women's restroom and left it in pristine condition. She smiled, laughed and said no problem because I bring them a lot of business and always treated them with respect. I'm an ideal customer. Even if I just need to use the restroom, I always buy something and since I work outside in the heat in a work vehicle, I spend a lot of money. Those people work really hard and aren't always treated well, but I'm still always greeted with a smile and they know me by name. Hopefully the Trophy Club employee's attitude catches up with her and she loses her job. She doesn't deserve it and is not cut out for retail. She needs a job that involves zero human interaction. I'm not a vindictive person, but I hope she ends up in a warehouse making minimum wage so her frown and bad attitude can hopefully go unnoticed. Rant over.

Easy, getting in and pumping my gas. The machine didn't have any receipt tape in it and it required…read moreme to wait in line at the cashier to get a receipt to bring with me. This would have been a 5-star review without having to go to the cashier.

Saturday evening crew refused to exchange our propane tank for a Blue Rhino tank. They claimed they…read morecan only exchange for Blue Rhino tanks, when the website and the enclosure onsite all say otherwise. A total waste of time.

Recently came here on a lunch break to grab a few things. Didn't know their drink fountains were…read moreonly pocket change each. Prices are more on the higher side. Parking is a hassle even to get gas. All in all, average convenient store.

Came into the store today to buy some cigarettes and what I thought would be a quick in and out…read moreturned into being denied service by a very rude attendant named Mary. She checks two fellas out ahead of me and when it's finally my turn and I walk up to the counter tell her what I need she then proceeds to answer her phone and holds her finger in my face as she now turns her back towards me. My patience is already thin as having to wait for the other people to be checked out. I was the last person in line and no one else had come in the store. Why she couldn't have waited to answer the phone after my purchase? Beats me. I was only getting 1 item that was behind her counter. At this point I tell her I cannot wait for her to finish her phone call and she then turns around to tell me I should go somewhere else then. What kind of customer service is this??? I tell her no I've already been waiting I don't want to have to get in and out of my car again such a waste of my time and we argue back and forth and she calls me a rude bitch that needs to learn how to be nice. Wow. What a very classy lady. I am absolutely floored with the service I have received today. Can say I will be finding services elsewhere from now on.