This business used to be a friendly Family owned business that catered to the community and traveling visitors. They were always at service during the pandemic, and friendly and helpful. I have patronized "Quick Stop" stores since the Mid 70's. This store happens to be the closest store in our neighborhood, and have continued to patronize them for critical purchases including Auto Fuel and personal sundries, and snacks.
Since the previous owner sold, it was taken over by Corporate Office 2022. The manager is possibly a good manager, as well as almost all of the employees except for one. There are also a number of reports on other sites such as local8nearme from the locals that since last year pricing issues at the Gas Pumps as well and filed reports. Perhaps this is the reason for the very bad behaviors some have witnessed? Beware!
The employee named "M" has been a bully to many of the regular customers and generally has some control issues. Employee likes to exert control over all in the store, unreasonably so and does not recognize that customer service is the key and demands that you cannot have 1st ammendment rights of freedom of speech in the store. Clerk acts as if they will beat you up if you do not agree with employee or if you ask questions. Are there possible past traumas in their life that have create a very mean spirited and angry individual?
Clerk overexerts their employee status working at a convenience store within our community. This is not just my observation but those she/he/they works with and a number of other people and families within our community as well. This business shares a small strip mall with two businesses that serve our community with childrens activities, and had spoken with a few of the parents within our community that "M" also treats them with disregard and the children are frightened ofemployee. We live in a multicultural area, and they are attending afterschool and evening Academic Tutoring classes, and activities such as Martial Arts and Music Classes.
It has been observed, as we have within our community a high number of Homeless residents that continue to reside in nearby areas, that are also dependant on this small shop for vital needs such as food, gas, medical and personal sundries, it has been observed by the community that our un-housed neighbors have been treated with condescending attitude towards some of these individuals that have been displaced from the Pandemic. Our community actively advocates for and cares for our less fortunate, and are watching closely. The employee "M" does not live here but only works in the community and has no empathy for our community.
Somedays she/he/they is fine, than other days passive/agressive and other days employee is agressive/agressive. Perhaps a BiPolar patient or to help identify the personality disorder or professional psychotherapy analysis would be in order? In short she/he/they is bad for business and perhaps needs to put on vacation or leave or relocated to a Non-Customer Service position. Clerks demeanor is innapropriate, abrasive, condescending and clearly does not like other people nor co-workers.
This business changed hands in the middle of the pandemic in 2022. And did not follow Guidelines and Mandates from the State of California nor Alameda County for the mitigation of Covid-19. The employee "M" did not wear a mask during this time, nor offered to use hand sanitizers as courtesy and did not show any care in handeling customers personal items during the pandemic nor respect for the indivduals when they expressed concerns or asked questions. Patrons are concerned about this issue and "M" hiding behind Corporate Rules and bullied the patrons. She/he/they exhibited possibly interacial prejudices on occasions. Most people that were have spoken to did not appreciate this negligence. Noting that Alameda County was in lock step with the State of California and on Alameda County to Require Masking Again in Most Public Places - June 2, 2022. Due to a recent increase in COVID-19 hospitalizations, Alameda County public health officials have announced that masks will be required in most public settings beginning Friday, June 3. These mandates were not followed in this store nor enforced throughout this time.
There is a Shell next to a McDonalds and convenience station down the street taking the Mission Blvd. 680 offramp 42816 Mission Blvd Fremont, CA 94539 with friendly staff, clean store. Safeway 3902 Washington Blvd, Fremont, CA 94538 within walking distance under good management serving the community and visitors. There is another Chevron at 39707 Paseo Padre Pkwy and a CVS for quick purchases as options. An Arco AM/PM with good prices that are close to Costcos prices located at 43500 Grimmer Blvd, Fremont, CA 94538. read more