Very professional service. Good communication and pricing. Definitely my go-to mechanic in…read moreFrederick.

Highest quality around! I absolutely LOVE this repair shop! Zach and his team are honest, ethical,…read moreand fair, and completely transparent on problems, pricing, and recommendations. They quickly diagnosed a check engine light problem, flushed and serviced the A/C system, and replaced the front brakes, all in 2+ hours. Love this local business. I'll never go anywhere else!

After dealing with so many frustrations and ongoing car issues, I finally had a great experience at…read moreSuperior Auto Service. Their customer service was outstanding--they took the time to thoroughly review my concerns, provided detailed photos in the report, and offered honest recommendations at affordable pricing. Big shoutout to John and Jon for taking such great care of me! I truly appreciated their transparency and professionalism. I would highly recommend their services to anyone!

Sunday night, my car wouldn't start. I had it towed to superior on Sunday night and it was there…read morefor them first thing Monday morning. Superior noted on the invoice that the car was dead on arrival. Said they tested the battery and that they were able to start the vehicle with starting fluid after multiple attempts. Well, to me that means there were something wrong with the car battery. They got the car running and charged me $155. They kept the car all day, over seven hours to do the safety maintenance inspection that I didn't ask for. They didn't ask me either. Two days later, the car would not start again. I called superior to let them know and they said that the battery was OK when it was there. The battery was dead in their own words when they checked it. I don't understand why they didn't replace the battery. I was unable to go to work on my new job on Wednesday, I would think that an auto service center would recognize when a battery needs replaced.. I am homeless and sleeping in my car. I have no money to get it towed. Fortunately, somebody helped me in the Walmart parking lot to get the car running so I can drive it to a Walmart service center. If that kind person did not help me, I would've been stuck there. I would not have been able to go to work. I wouldn't had a place to sleep. Anyway, I think they should've changed the battery on Monday when the car was in their shop. I think they should've recognized that since it was dead on Sunday and Monday and it was a really old battery, they should have replaced it. Since they didn't, it was a big hassle for me not going back to Superior auto service again. It said on the invoice that they recommended that I monitor it. That is ridiculous. I'm supposed to just drive the car around and hope that it starts when I get back in. I would have to have an expense of it being towed. Shouldn't they fix the car so you don't get stranded somewhere ? Walmart charged me $150 for the battery and instillation. Superior charged me $155 and didn't fix the car. They just gave me a list of $2000 worth of stuff that needed to be Repaired.

Took care of some emergency needs on my SUV without an appointment. Great service and reasonable…read moreprices. No upselling. Great crew working here.

Incredible service, fair pricing. These guys don't have the best communication because the manager…read moreruns the desk and works in the shop-- but he sure does work nonstop and takes great pleasure in providing solid service. I believe gets things done as quick as possible. I hope they are able to have someone at the desk to make things more seemless and to keep customers more informed through the course of the repair, but I like everything else I see.

used to be great with great pricing and just old school honest. now, not so much and they always…read morefind something that requires another fee. not my shop anymore

I have been taking my vehicles to them for the last 3 years. Excellent communication. Accurate…read moreestimates. Good Honest and friendly people. If you have to leave a message they get back to you quickly. I would give 6 stars.

just leaving same review I left on google about the Frederick location because I incurred a net…read moreloss of 8k and feel people need to know - Has anyone else had problems with these guys charging drastically upwards of the estimate ? Trying to gauge if it's an honest few mistakes. Dented car and initially got a $1700 estimate, then got a call it was $3000 (after removal of bumper) which I said was too much- and I had to pay several hundred in labor to even get the car. Had more cash months later, got another estimate that was about 3k as well and decided to take it back. Again, got a call it was now $4200 because of problems they discovered?? I told them to fix it because I don't want to be stuck paying a bunch of money again for nothing . At the same time, they've taken the bumper off twice and I was upfront about the issues . Why would they not do a thorough examination the first time? UPDATE- I paid cash for the repair to avoid carfax- surprise, showed up on carfax so I paid 4200k for nothing . They claim they didn't report it but maybe their system did ? Regardless - only two things could've happened - they didn't like my initial review and took revenge or their software alerts carfax even if you pay out of pocket. Regardless, got 4k less on my trade in for this repair that I purposely paid out of pocket to avoid. Matt Gr Frederick County: lake linganore

Do NOT bring your car here. We dropped off our Range Rover Discovery a week ago and the door was…read moredamaged, with no other damage. Picked up the car today and the paint had some specs in it, and they said they would wet sand it to get the specs out while I waited. It didn't work. Eric Zamora offered me $50 or $100 discount so he wouldn't have to paint the whole door again. He said the paint had a "Lifetime" guarantee. I said that's fine, I would pay the full amount. Drove the car home and then noticed that the passenger side side view mirror was melted. Literally the paint and plastic was melted.....!!!! So I called them and drove all the way back to the shop and Eric was already gone for the day, but his worker said that they looked at a picture from the front of the car and said they could see a shadow showing that the sideview mirror looked "wavey" Bull crap!!! He said they took the mirror and the door off the front passenger side to do work on the rear passenger side, and that they only put the sideview mirror in the car and that it couldn't have gotten damaged.... I said there is NO WAY that my sideview mirror could get MELTED on the top of it while it was on my car. The plastic and paint are literally melted!!! Car is in great condition except the door that had to be repaired. Now they are saying that the MELTED sideview mirror must have already been like that. No pictures of the sideview mirror damage prior to doing the work. They melted the sideview mirror at the shop. Don't know how or who, but it wasn't melted when I dropped it off....... Every place I have ever been too takes detailed pictures of a car to make sure that this exact thing doesn't happen!!! DO NOT GO TO THIS SHOP. BEWARE. Dishonest. Go somewhere else.....

Best auto mechanic in Frederick. Charles Tenga is honest, affordable and charismatic. He will turn…read morework away, tell you, you don't need that done if it doesn't need done. Charles is a Marine Corps veteran and a 100% stand up guy! Family run business and everyone treats you like you are part of the family!

From the owner: CALL now for immediate same day service synthetic oil change…read morestarting at $89.00

So kind and helpful. Dave came to help us when our car wouldn't start after we filled up at a gas…read morestation nearby. We were still over 200 miles from home. He got it started and we followed him back to his shop where he made sure we would be good to get back to Pittsburgh. He and his tech diagnosed the problem and told us exactly what part we need to replace when we get home. Everyone in the shop was so helpful (allowing us to play with their dogs while we waited didn't hurt either). I know they were busy and we weren't on their schedule but they didn't hesitate to help us out. I highly recommend Parker Automotive!

The Parkers are honest, hard working people who take excellent care of their customers. Parker…read moreAutomotive takes care of all of our vehicles. I highly recommend them.

Jim made the MD State Safety Inspection for an old car very easy. He described, with knowledge,…read morewhat it took for it to pass and offered very honest options. Would absolutely recommend for any type of service. A really great experience.

More parking space because everything went well, except for the fact that they didn't have enough…read moreroom to park my car and to park the car long enough to get the parts that might be necessary to repair my car

Alan and Nancy welcomed me into their shop. Alan and Ken knew the particulars of a Subaru and…read moretalked me through their process of a head gasket job. It was also helpful that most of the cars in front of the shops had Subies in front. Another cool thing was Fry, their sons dog, welcomed me in the office when i first went there. Good mom and pop shop, the techs do the job to make it right, and the prices are reasonable. They are willing to work with you on the job within reason. BTW I brought in the 2008 Gold LL Bean limited 2.5NA

Whoopdi Do 2007 Subaru…read more Proprietors Nancy and Allan clearly believe in their business, their workmanship, and their customers. They delved through years of records to establish a part warranty claim so that I could receive a cost-effective repair and drive a safely operating vehicle. Foreign Auto Excellence is the kind of Repair shop whose quality and customer support brings back customers.

Manager stayed sitting behind the computer while customers waited for 20-30 minutes for checkout…read more I asked him if there was more anyone else available to check us out," I'm the manager so you have to wait til someone else come in". Product dropped. Bye.

Best service anywhere. These guys are superb. Will help install stuff on your car, whenever…read morepossible.