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    Quicki Kleen Car Wash

    2.1 (81 reviews)
    Open 5:00 am - 11:00 pm
    Updated 1 month ago

    Services - Quicki Kleen Car Wash

    Car wash

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    Alaina L.

    If I could give zero stars I would, this is by far the worst customer service I have ever received in my life! On 9/27/20 I paid 35 dollars for a car wash and interior wipe down and vacuuming of my car (prior to this visit I had gotten the same thing and they did a decent job) I waited for about 45 minutes and had my toddler with me so when they were done I was ready to go home after such a long wait. The driver and front passenger seats looked clean enough but noticed the cup holders/radio weren't wiped down, not a big deal I can do it myself. When I get home and start moving things in the back seat I noticed the back seat was untouched, not wiped or vacuumed at all. I called them back and the lady says to either be there by 5 pm that day or 5 pm the following day, I told her I'd by there at 5 tomorrow. When I arrive at 430 the car wash is closed? I asked the guy working and he says they closed at 4 and to come back. I came back this morning (10/1) politely explained to the woman at the cash register what happened and she says she needs to ask her husband "the manager" if they can do anything. We walk outside and the man is washing a car; walks over, looks at my receipt and asks to see my car. I explained that I would just like my car vacuumed again and he says he can't do it because I should've came the next day with a huge attitude. I explained that I did and they were closed, I live 30 mins away, he then said something to the effect that I have kids and they probably made the mess after I left and his workers always do a good job and I'd have to pay again?! Um no, I want my car redone because I already paid for it I'm not paying again, he proceeds to raise his voice at me and say there's nothing he can do and walks away. When I get home I called to get the name of the person I spoke with and guess who answers the phone? I asked for a manager and said what happened earlier today and he says this is the same person you spoke with earlier, there's nothing we can do ( once again raising his voice, and talking over me) and that I'm too smart for my own good and he doesn't care if I report him to the owner, I tried calling again and he hung up in my face. I will be coming by everyday until I get a full refund and speak with the owner and will be reporting this business to the BBB, again this is the WORST customer service experience I've ever had, you're supposed to treat customers with respect and provide the services they pay for, do not come here you should spend your money elsewhere!

    Dirty marts after I paid to clean mats

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    7 years ago

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    6 days ago

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    3 months ago

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    4 months ago

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    10 months ago

    absolute terrible place they did an absolute terrible job on my car. I will never take my vehicle there again and they charge you $43.

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    11 months ago

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    2 years ago

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    3 years ago

    Too expensive and I still had dust on my dash. Not a comfortable place to wait. Must be new owners

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    6 years ago

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    5 years ago

    My car had water spots everywhere! I had to grab a rag myself and wipe it down. My car looked better dirty. Waste of 30 bucks

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    Photo of Raena P.
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    5 years ago

    Awesome job done by the crew at this car wash. Coming back here every time I need a car wash

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    5 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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