I have been using quick quack in Orem for 3 years with 5 of my family vehicles. The wash is great, free vac's great as well. BUT LIKE CLOCKWORK, every 3 months, my payment info is lost, cars deleted, credit card not found, car not found or something. I understand that things happen, but this every few months. Rather than fix it there while im waiting, they send me away and tell me to call corporate...which as you know is a 30 min. unpleasant affair. QUICK QUCK, spend some money and get these things debugged! Also, Not open on Sunday? That is the day myself and everyone on my plan most wants to use the service, cheap. read more

You would be best served not to go to this location when is is even slightly busy. I paid $14 and they sped me through the wash very quickly. I still had soap on my mirrors and back window. When I got home I realized that the back of my mirrors were still dirty and the were purple streaks running down my car. Not cool!!! read more

I like the price and concept, but the back of my Elantra doesn't get very clean for some reason. It also doesn't get very dry and the windows don't get very clean without my using my own spray. The wheels look nice though. The vacuums have been better suction this past few weeks, but not prior to that. The grounds around the vacuum area are almost always dirty and should be swept more. They should be able to add and subtract cars on the fly so we don't have to wait through the corporate phone cue, which is slow. I rent cars from Hertz for about a month at a time, so far. They ended up charging me $15 for an additional car that I don't have. read more

Worst run car wash ever. Save yourself time and frustration and drive to 1600 N. because you'll probably be done faster anyway.

They are winning the game here morning crew is amazing and love the staff these people are hard workers! Love how clean my car is and they have the best wash read more

I really have enjoyed visiting other quick quack locations, however I cannot recommend this one. On both occasions I have visited this location I was greeted by Jeremy, one of the employees here. Instead of being asked which car wash I'd like to get I'm asked "Which unlimited membership are we starting today?" Which I've almost responded to with which wash I actually wanted that day. This is a scummy way of doing sales. I just want my single car wash, not to be tricked into signing up for a membership. Not to mention after my wash I went to the vacuum area and half the lanes weren't working but we're not blocked off to prevent people from pulling into the stalls. I'll be avoiding this location from now on, which is a shame since it's right next to the Costco gas station I frequent. I come here for a car wash, not a sales pitch. read more

I'm a bit shocked Quick Quack doesn't have 5 stars. This is the best car wash I've been to in a long time. They are efficient, which is great because there is always a line when I come. The vacuums are the real winner though. To different hose nozzles and compressed air for those droplets on your windows and getting the dust off your dash. Plus they give a free wipe to finish off your dash as well. The employees are always super nice and cars come out looking clean. A wonderful choice when getting your car washed! read more

How. HOW DOES THIS NOT HAVE 5 STARS MAYBE EVEN 6. I have been to numerous, crappy car washes in my lifetime and THIS IS NOT ONE OF THEM. If you are complaining about this car wash, it's probably because you don't come here that often. Let me break it down for y'all as a loyal customer who comes almost 2 times every week. I pay $29.99 a month for coming almost 8 times a month, which normally amounts to $112! I can go through as many times as I want for the same price every time. They also give you a dash wipe every time you come for free. I'm not sure why people say they cars are wet when they come out, because mine exits the car wash nearly dry every single time. I've never been to another car wash that gets it as dry as quick quack. Let's talk vacuums. Holy shiz these vacuums are straight from NASA because their suction is out of this world and I've never had anything get stuck in them. The employees also check the vacuums every few hours to make sure they are working perfectly. Finally. The employees here are rockstars. They pretty much know who I am now and get me in and out so quickly. I love their friendly smiles and quick and efficient service! I seriously cannot say enough good things about this car wash. If you've had a bad experience with them, tell them about it and they will make it better. They are planning a ton of new locations in Utah, and if you are a monthly member, you can go to ANY of the car washes with your membership! I promise it doesn't get any more squeaky clean then this y'all! #quickquackforlife read more

Fabulous service, and really great attendants, especially this cheerful man, I can't remember his name now, I'm so sorry, he's got the biggest smile, Shannon? I think he wears a bow tie sometimes. Anyway once I locked my phone and keys in the car as I was vacuuming it, and went to ask if I could borrow their phone, and he let me use his cell, so I could call a family member to bring me the spare key. He assured me I wasn't the first, and probably wouldn't be the last, to do that. I was feeling pretty lame, but he had me laughing in no time. That was months ago, and he probably doesn't remember that instance, but he was a life saver that day (I had to be in a meeting soon afterwards). The other attendants are great, too, but he's the best. And if I remember his name or see him next time, I'll add it here. And this other young man, I think his name was Jeremy, also a great representative, even when a grouchy customer who was obviously having a bad morning (this past week), she wasn't very nice to him, poor kid. But he reacted well by not reacting. Plus he had his buddy, the man whose name I can't remember, to encourage him and laugh with. Back to Quick Quack in general, the "Best" subscription is a splurge item for us, but it makes our 20 year old Toyota look so good, totally worth it (for now). And the vacuums are awesome! Just don't leave change on the ground, and don't accidentally lock your keys and phone in the car. But if you do, my new friend has got your back. And hopefully you'll do a better job of remembering his name. Or you can call him Smiles. :D read more

My car doesn't look clean half the time after going through, and I've had to go through twice in a row multiple times. I got the month-long washes and asked what day I needed to cancel. I was charged for the next month THREE DAYS before the day quoted, and they wouldn't refund me or cancel it. A completely horrible chain with poor quality and terrible customer service. read more

Worst car wash for the price, I don't know why they are all so busy. I bought the $17 wash so it would clean the wheels and not only did it not clean the wheels but my car was still dirty. Further more the dryer does not dry the car leaving it spotted once it dries. I have had better washes and a wipe dry for less money. I will not go back. read more

I got a coupon for a free wash in the mail and my truck needed it. So, I headed over to this location and handed over my coupon. The line was short and the person taking the orders was nice and attentive. Went through the line quickly and through the wash even quicker. However, upon inspection, I've noticed that there are now a plethora of hard water spots on one side of my truck. Also, it would seem that the brushes and jets didn't touch the front end. All in all, I'm impressed with the speed and customer service of this location and will definitely be going back. read more

Always great service and friendly people whenever we visit. Great carwash!

Paid for the better car wash but did not receive the wheel bright shine. I would have gone to talk to someone but the car wash took longer than expected and had to get back to work. I think the confusion was do to 3 lanes merging into 1. Small thing to complain about but if they miss that then they might have missed the under carriage rust inhibitor. Either way I'm not satisfied read more

Perhaps one of my biggest dislikes is BAIT-AND-SWITCH sales tactics!! I signed up for the unlimited car wash membership and was told upon sign up that it would cover all of my cars, but to add my second car, I would have to call or go on the website. There was no place on the website to add my car, which should have been my first clue. I called the toll free number and waited for about 15 minutes to speak with someone when I was then told that while I could add my additional car, it would cost me 80% of the cost of my first car. Not what I signed up for! I'll go to the car wash down the street that has a punch card rather than deal with crooked sales pitches. read more

The car was still soaking wet when we drove out, and there was still soap on all the tires and parts of the car. I know they're just going to say "drive back around" but when the line is around the corner and it takes half an hour to get in in the first place, its ridiculous to ask me to wait in line AGAIN just because their car wash sucks. read more

I love quick quack and have never had a problem with them until I came to the Orem location. The inside of the wash is disgusting, the vacuums and trash can area where disgusting half of the vacuums didn't work. Quick quack is a great place to bring your kids always friendly and putting the customer first but this location needs some help cleaning. read more

The dude that checked me in seconds ago was totally rude. Told me I had to stop at the stands not come to the tunnel entry. ALL other locations tell me to go to the tunnel entry. Not digging the different treatment per location. Or this dumbass. read more

The big problem is going through the cleaning process is so fast that always the car is soaking wet and with soap in the wheels and bodywork. What is the end going back to pass again if in the end the vehicle stays the same. And also there is none in SLC Valley. read more

Stopped in while on vacation and their system was down so that they could not accept credit cards. Instead of turning me away since I didn't have cash, they gave me a free top of the line wash. You don't get better customer serve than that, especially these days. Thank you. read more

We pay for both cars to have a membership for the best wash they offer. They get it wrong and give us the cheapest wash nearly every time. They need a new system or something. It's ridiculous. read more

We are in town visiting and have gone thru these car washes twice already. I have never had my suburban so clean in such a quick wash!! And the price...amazing!! I wish there was one of these where I live, I'd be there every week!! Thanks for the great wash and excellent service! read more

Quick Quack Car Wash is a rip off. They damage 2 of my vehicles and refuse to even call me back after I was told that a Manager would call me back. Never got a phone call and they continue to charge my credit card. When I call the toll free number they were NO help and very rude. Never will I ever use or recommend Quick Quack car wash AND if they want to call me now my number is 801.718.5285. I dare you to follow through and call me now. read more

Thought I'd give this place another shot and I once again left with a dirtier car then I came with.

I normally do self service car washes. But on the his day I thought I would treat myself. I had just made a long trek relocating to Orem and my car was filthy...especially my windows. No kidding, my windows were made so much worse from this place, that I could barely see to drive over to use the vacuums! I had to park and wipe my windshield down with some extra windshield wash from my trunk just so I could see to get out of there! It was $8 though, so I did use the vacuums and they were great. Never again! Maybe they're water is too hard and they used too much soap on that day? I don't know...I have no idea how all that works. read more

Terrible experience, I went to get my car washed, I got charged the wrong price and when I went to request a refund, I never got my refund, I will never go there again, I will not recommend it to anyone. read more

My mom and I went to get her car washed. we purchased what wash she wanted and headed to get wash. There was a older guy that was in charge of operatin/ spraying your car when you first come through was very rude. he sprayed our windshield then started to make hand gestures that we could not under standard plus we couldn't see through the windshield. came to our window and was very aggressive to us. he told us how it worked. ( we already knew the drill) we moved forward. my mom tried to put the car in N but she was having a hard time putting it in N. He comes over again and said " I told you to put it in N!" we told him we were having a hard time. after mouth full from him. My mom told him that he being very aggressive and needs to stop. He said " oh I'm just kidding with you guys" I assure you he was not. We just rolled up our window and went right through the car wash. never coming back! worst car wash experience! read more

Really awesome at following up if you aren't satisfied with a wash. Great clean and easy. Love the free vacuums as well.

EXCELLENT car wash. I had subscriptions to SuperSonic for a year and WiggyWash for about 8 months. QuickQuack provides the best wash, and is the most economical. Additionally, the staff is super easy to work with. When I cancelled with SuperSonic, they sent me through the ringer - very difficult process. When I cancelled my subscription with QuickQuack (moved out of state) they were super friendly and even reimbursed my last month without me asking. read more

Prices went up recently and they got rid of their rewash guarantee. $8 for wash with no under carriage flush. Undercarriage flush is the main reason I pay for a wash rather than doing it at home myself, for that you have to pay $15. After the wash today there was still soap on my car, I don't believe you that you just upgraded the facility, maybe you just fixed the broken vacuums? That's not an upgraded that is called maintenance. You've lost my business. read more

The wash Scratched my car and the manager argued with me that it was pre-existing damage. He showed me pictures of my car with what appeared to be scratches. As I looked closer it appeared to be light reflection. When I asked to see the pictures of the car before and after mine, he refused. read more

I got the top level wash and my car was still COVERED in soap (and soaking wet) also white smudges all over the windshield when I left:(

For me, costumer service is key to a good business. I had some issues with a membership I previously tried to cancel and called into the costumer service. I didn't get any push back from the representative on the phone, instead she was very kind and she went right to work helping me. The problem was easily fixed and she put me as the costumer first--which is huge! no happy costumers, no business. So a a special shout out to Leslie at Quick Quack, you did a great job helping out a costumer and it was very much appreciated! read more

Disappointed since the beginning. They have changed their prices and still does not clean well. People working here could be more friendly. Have to regularly go through twice because it does not clean. read more

Great customer service. When I went originally, I got what they call a "dead wash". So basically it just sprays water on your car and doesn't make it any cleaner. So, after the manager found out, she invited me back for no charge. As I pulled up, I explained the situation to the man working and he upgraded me to their highest wash. The car came out looking very clean this time. Super impressed with their customer service. read more

I went Saturday May 18th at 8am and the car wash smelled like a sewer as I was going through, so gross!! I told staff but they did not seem to care. She seemed to be laughing with her coworker at my comment. Not impressed at all! I will likely cancel my membership and go somewhere else. read more

I got a free carwash in the mail, and decided to have my truck washed. The wash was very fast, but not worth getting. The machine put a scratch in my door, left soap all over my back window, and tool box. Spotting in several places. Like they say nothing is free. I would not go to them if you value your paint! read more

Great wash with incredible service. Every time I go I am created with a smile and my always looks great! I don't understand how it can get poor reviews.... as long as my car is clean I am a happy camper!! read more

My cars only go to Quick Quack! They are fast, flexible, and do a better job cleaning then all the other carwashes in the area. In fact, they are so accommodating, they were able to fit my 30 foot limousine through the car wash. How's that for thinking outside the Quack??!! No problems. It took a bit of extra engineering and patience...special thanks to those in line behind me...but the staff and management were willing to work with me and make it happen! I can't say enough good about Quick Quack Orem! read more

Hands down, best car wash in town. They are fast, clean and everything on my CX-5 gets washed, that most other car washes miss. The soap makes your car smell so good. Free vacuums and a power hose vacuum like the detailers have. read more