Honest business. Their backlog is their testimony. Customers become regulars, and just keep…read morecoming back. Give them lead time. You might need a month, or a bit more. But you will be happy with the service.

Highly recommended. They are good and reasonably priced. Unless it is an emergency they can take…read morecare of right away, reservations are 2 to 6 weeks out. Having used them several times, I'd rate them as a "10" if I could.

If I'm honest - having to take my car to a "car shop" even for routine maintenance is like going to…read morethe dentist. You know you need to go but you don't want to. So I'm happy I've found Christian brothers. They have been very transparent, have great service and fair pricing. The staff is constantly pleasant and responsive. We've taken several cars there and each time have received good service. Today was an oil change. I appreciate the free inspection to know what needs to be considered for future work. They also give photos of the items in question. The waiting area is always clean and comfortable. When I picked up the car there was a handwritten note thanking me for the business. In this day - any thank you note is an above and beyond gesture, but to have it hand written was a pleasant surprise. I will definitely continue to do business with them.

He made it right i can't fault them for that actually. Did the right thing. I should have waited…read morebefore i ripped them apart. Honest shop.

Top notch service/customer focused. Ulmer's Auto Care Center…read moreis close to downtown Loveland and my new go to!

Almost can't believe I'm writing such a positive review given that my car had the worst possible…read moreoutcome. My poor little 2014 Ford Focus couldn't outrun its famously troublesome transmission. I was quoted $9k to fix it which was more than I paid for the car 5 years ago in the first place, so decided not to move forward with the fix. That said the team here was so incredibly helpful and very kind. I especially liked that they sent me a link via text to a full written workup of everything they looked into with the car, it was even color coded to show what needed immediate attention and what I could theoretically wait to address. As someone with little to no experience with cars, they made it easy for me to understand what was wrong, and for me to share what they found with the people in my life who know more about cars than I do thanks to that digital documentation. I'm searching for a "new" used car now, and will definitely be bringing any potential cars to Ulmer's Loveland for a pre-purchase inspection. They have really earned my trust!

We needed a new wheel bearing and alignment. JD was friendly and so helpful for us when we were on…read moreour way back from vacation. Highly recommend their store. Our local Uber driver also recommended them!

Showed up 10 minutes before close, no on greeted me. When i finally saw an employee i asked for air…read morein my tire not tires just one, and she said the compressors were off for the night. They close at 7 so i know they are still on so i say "you close at 7 no they aren't" and then she says she can put air in my tire. Complete and utter laziness

Customer Service at this location is pathetic. I have tried to call multiple times and I cannot get…read morean employee to answer the phone to give me an appointment. I did not have a time consuming request. My request might've taken 30-60 seconds at the most. Look at your calendar. Give me a time. Hang up the phone. They put me on hold without asking for FOUR times and when they came back on the line because the hold time ran out and the phone rang again, they told me they're just really busy and couldn't even answer a question for me. Why is this place even in business??

nice people that went out of their way to be friendly and conversational. Decent price for what I…read moregot done. Two year warranty for brakes is very nice touch, would recommend.

Went here once after recommendations from family and friends. Friendly and knowledgeable staff…read more Wasn't pressured into any additional work. A wee bit pricey, but after many headaches with other shops, the premium is worth paying. Unrelated: DEFINITELY do not get an oil change next door at Valvoline. Asked for a basic oil change (was winter or else I'd do it myself). Nearly $80 and they begin working before they give you the price. Scam central over there.

Fantastic service at the desk from Tony and Bryan (and Arthur) is an expeditious mechanic that can…read moresimply explain and show you exactly where the issues are on your car. I'm very glad that I came here.

They checked out my MIL car well and replaced all fluids for a great price and quickly too.read more

Had a garaged car that had a tire go flat. AAA towed it because the tire wouldn't hold air. All…read moretires still had great tread life, but this one failed. When Gavin called me, he cited a LAW in Ohio and said it was "illegal for those tires to be on the road." That's a lie. A. LIE. I investigated and went to various Ohio government websites. It was a lie. Talked to another repair shop. Still a lie. Now, to be fair, it might be a TD POLICY, but it isn't a law. On top of that, Gavin stated that the tread on the tires was "pretty low." But the tread depths were between 5-7/32 on the four tires. Nothing to be concerned about, and most definitely NOT "pretty low." Gavin tried to sell me FOUR (4) new tires. Now let's say that TD has a POLICY that they won't repair a tire. Fine. But if only the front right had issues, then AT MOST, Gavin should have been selling me two new tires for the front (so the car would ride evenly). I certainly didn't need four. And despite asking him for the cheapest tire they sold, when I got home and checked their website, there was a cheaper tire that would work with the car. When I went to the store to retrieve my key so we could have the tire replaced elsewhere, I found that the car had never been moved. They never even bothered to put it on a lift and see what the issue was. Once inside, I told Hunter (boss?) about Gavin's lie. Hunter backed him up and said Gavin may have mispoke, but that it was a regulation and "every tire shop" he's ever worked at has to follow that regulation. After getting the key, I came home and researched that statement further. Not true. Here is a link https://codes.ohio.gov/ohio-revised-code/section-1345.022 . If this is a TD policy, then just say that. "Hey, we won't work on older tires because we don't want to get sued if the tire fails after we repair it." That makes perfect sense. But don't lie. And don't keep pushing all-season tires on me when I've told you the car sits in the garage and doesn't need them. Today TD lost my whole family's business. And I'll be telling all my friends. I don't know if they thought a young girl (it's my daughter's car) or just a woman (me) was gullible or if TD has such hard commission quotas for its staff that they end up lying to customers. Either way, it's unacceptable. (Oh, and a highly respected repair shop in town wanted to look at the tire before selling me any new ones, stating that he might be able to fix it. And I told him how old the tires were, and he said age shouldn't be the only factor considered.) I will never go back to any Tire Discounters. Ever. Oh, and the reputable shop found the issue. The center piece had warped over time and merely needed to be sanded so it was round again and would seal tightly against the tire. No more leak. No new tires necessary (Gavin!!). And all for $40. Thanks for nothing, Tire Discounters.

My wife's car AC broke so she had gone and check a few auto shops and they told her that they need…read moreto replace compressor, clutch, etc and would require $1800++ to finish repairs. So I told her to wait and let mencheck around for an auto repair shop as that was way too expensive so I came across this shop in Mason, the owner told me to leave the car and they will do detailed check. It took them later in the day to let me know that the problem was neither the compressor or clutch and they'd need until the following day to check further. They called me the following morning and told me the problem was a controller board, and that it would cost me about ~$400 for everything so I was so happy and had the proceed with the fix, my wife was extremely happy with the news. When finally I got the call that the car is ready, I went aheaf and picked it up and the AC issue got fixed along with some other issues as well. I am very pleased by the honesty and workmanship of the owner and his team. Thank you very much and I would definitely go back again if I need repairs for the future, I would be happy to refer this shop to my friends in the area.

After getting an estimate from the VW dealership of $950, we brought the car in to Muennich for a…read moresecond opinion. I've never been so glad that we did, since it turned out to be a broken bolt and the total was less than $100. Great service, friendly technicians, and we were happy to support a local business.

This place is the absolute best! You should go there. A lot!…read more My family and I were on vacation, and planning to visit Kings Island. On the way to the park, our car started making a LOUD noise in the front end. It sounded BAD. Metal on metal. I dropped the family off at the park and called. Told them the whole story, including the part about being on vacation and picking them off Yelp. They said come on in and we'll look at the car. When I get there, we go for a test drive and the noise is just as loud. They give me a ride back to the park and say call in a couple hours. Here's where it gets good: when I call they say its fixed. They took the wheels off and couldn't find anything but a tin lining that was a little out of round. They bent it back in place. Come on and get the car, it's ready. Best of all, NO CHARGE. So, I'm on vacation, and this guy had me. I'm not the most mechanic guy in the world, and Dale knew it after talking to me. He still did the right thing. And he went out of his way to get my car back to me. It was unbelievable. And awesome. I'm seriously considering driving to Cincinnati to get my car worked on from now on (200 miles). Seriously. You should go to these guys. The absolute best.

Absolutely recommend to everyone who needs a reliable and trustworthy mechanic. Have been going for…read moreyears and Dale and his crew are amazing.

Ryan's Lawn & Auto provided a valuable service in a timely manner. They gave a no-nonsense quote…read moreand took care of our snow covered issue. I wish there were more businesses like this one. Thank you again!

He said he'll show up, but suddenly canceled the appointment few hours before he supposed to show upread more