They opened right on time when I went two Saturdays ago for an oil change. They were nice and…read moreprofessional and the whole thing took about 10 minutes. Check online for coupons I had a $10 off.

I went there for a regular oil change. They checked the filters (barely anything in the filters)…read moreand started "they need to be changed" for $50! BARELY ANYTHING in/on the filter and they deemed it "needed to be changed". Also, the LARGE mechanic was to exhausted to even put the sticker on in the car himself he had me do it, not to mention the last times I've had it through Valvoline (Cincinnati locations, which are better btw), they put the sticker on, reset my "see dealership" message on my car, and when they checked the air filters, they stated they don't need to be changed! They ate supposed to do the work, not the person paying! Lazy! Plus I've read all the horror stories of others that went to this location! I'll NEVER go back to this location!

My son got his 1st oil change by himself, $179. {$50 cabin…read morefilter and $29 engine air filter). He didn't know better. When I went to question the high prices, the manager (Will Green) told me "That's what we charge everybody." When I told him not my family as we'd never come back, Will Green told me "That don't matter to me". Take 5 oil change- home of the 179 dollar oil change, where customers don't matter to management (at least not to Will Green).

Good and fast service. I was more than happy with the experience. The manager was on top of his gameread more

Very professional, very friendly, and welcoming, they fixed my tie rod on my Ford flex, and gave me…read morea front wheel alignment and my car feels like new. New Jim was a great mechanic. Thank you Midas

My aunt drove over a tire and it pulled off her plastic wheel well cover. She was able to pick it…read moreup intact but it had pulled the corner of the bumper of as well .The manager was nice enough to put it on at no charge while we waited It wasn't a huge job but when you don't have a lift it's a pain. I didn't get the managers name but I am very thankful. I was more worried about being overcharged in this day and age than not charged and was happy for the unexpected favor. Thanks again.

We waited about 10 minutes in the car before someone came to talk to us. They offered us their…read morewaiting room instead. From there- we waited another 5 minutes before our car was started on. Then when they started working on our car- it was in and about in about 10 minute. The guy in the waiting area was very kind and informative on what they were doing on my car. They pulled out my air filter to let us look at it and didn't do anything- just to reassure us that we didn't need anything done with it. So that was nice- I really appreciated the fact that they ask before touching the car where money is involved. :) Great service- my parents-in-laws are regulars for a long time and they've never ran into a problem with them.

My wiper blades were falling off and I needed them replaced ASAP. These guys fixed quickly and got…read moreme on my way. Great friendly service.

I have been taking my car here for years and they do a fantastic job at a very reasonable price …read more Chuck and Mark are great mechanics and personalities I would never think of bringing it anywhere else

Been here a few times. I know a little bit about cars so I know when I'm being lied to but these…read moreguys are always honest and straight with you. Service is always in and out! Thanks

The worker Josiah here was awesome, super sweet and willing to answer all of our questions/be…read morehonest about what needed to be done in the vehicle. We always come here with any of our basic car needs! Great people & speedy workers! We are always in and out in no time!

I arrived before 2:00 PM to have an oil change completed before picking my daughter up from school…read moreat 3:00 PM. I intentionally arrived early because I understood there could be a wait, but what followed was far beyond what I would consider reasonable for an oil change service. There were already three vehicles in the service bays when I arrived. After waiting approximately 30-35 minutes without being greeted or receiving any communication from the staff, my vehicle and another vehicle were pulled forward. I then waited another 40 minutes before my vehicle was finally pulled into a service bay. Approximately 15 minutes later, I had to ask whether anyone had even started working on my vehicle, only to be told that they had not. The entire process lacked efficiency and, more importantly, communication. I was left waiting at multiple stages of the process without anyone explaining the delay or providing an estimated wait time. By the time I realized how long the service was going to take, I no longer had enough time to comfortably pick my daughter up from school. I have used this station before and have had good experiences, which is why today's experience was particularly disappointing. Unfortunately, today I saw very little sense of urgency and almost no communication between the staff and the customers waiting in line. At one point, the line of vehicles was backing up around the station. I understand that businesses get busy and that unexpected delays can happen. What I do not understand is leaving customers sitting for extended periods without communicating with them. If an oil change is going to take more than an hour, customers should be told that when they arrive so they can decide whether they have the time to wait. I am more than willing to give compliments when good service is provided, and I generally don't complain when I receive mediocre service. However, today's experience was below what I would consider acceptable. A service advertised and commonly understood as a quick oil change should not involve this much waiting without explanation. Because of this experience, I will likely be taking my vehicle to a competitor or to the Florence location on U.S. 42, where I have consistently received speedy and efficient service. Even when that location is running behind, the staff has always communicated the expected wait time. I am very disappointed because I previously held this station in high regard. I hope management will take this feedback seriously, particularly regarding customer communication, organization, and the overall efficiency of the service process, because there was a line of cars around the building. None of them were being explained to either. If any more pulled away, I know it's easy to say they have a high volume business but $100 each car pulling away as a business model, I would want to maintain.

Kaleb and Brody had me in and out in less than 10 minutes. They were so sweet and helpful…read more Couldn't possibly have been quicker or easier of a process and I never even took my seatbelt off. I was in my new car and they even knew exactly how to reset my oil system. I will be back!

I was just up there and I have to say Eric, Caden and Caleb did a great job. They communicated with…read moreeach other and with me to let me know what they're doing and what's going on. I needed an oil change and had an oil leak, I told Eric and he acknowledged it and told Caleb, they did quick work and I'm very happy with it! I had an oil change, they made sure everything was tight and I got new windshield wipers and air in tires all under $100! Thank you! I will definitely be back

People now days will complain about a business/service in a heartbeat and I have, not this time, I…read morewant to let everyone know, AAA Tire and Auto Service in Fort Wright, KY will never receive a complaint from me only honest opinions on my experiences which have all been great but this past unexpected visit what could of been a nightmare ended up being one of the best blessing I have ever received and a beautiful example of genuine kindness. Thank you Ethan, Susan and service team for going above and beyond and CONSISTENTLY!

We were so happy with the service we just had today!!! We were on a roadtrip home from OH and had a…read moreleaking tire! They got us in so fast and fixed the issue quickly and were so very kind! Thanks again to Susan and "the boys!!!" Couldn't have asked for a better experience!

Wanted to give a revised review after the district manager got in touch to discuss with me. While…read morethere wasn't much to be done to get my time back, the location itself did make an effort to make it right after the fact. I felt I owed it to them to give a good review after that. Bottom line though, if you have an EV, go to the tire discounters EV location about 40 mins north! Overall great experience other than the issues I'd mentioned in a prior review-- where I was told one thing but another happened. But the tires are installed and seem to be working well. Got a decent price compared to others nearby also.

I don't mean to be an asshole or anything but absolutely terrible customer service and employees…read more Earlier today I made a booking online for 7pm, it was open online and I thought all was good. I did however, look at the reviews before I came in and got a little concerned. I got inside and I noticed 2 workers sitting at the front just chatting it up and asked me whats up and I told them I had a 7pm reservation and they asked if I made it online and told me the online doesn't work which was stated months ago in a review, I guess it hasn't changed. Then proceeded to try and hustle me into paying for a free safety inspection. They tried telling me it was a 50 dollar fee and that my "free safety inspection" was just the visual stuff such as wipers, blinkers and headlights. AND even after all of that they told me they can try and get me in tomorrow but i would need to pay and it would also take about 2-6 hours. I asked why, and they told me because they need to figure out all that's wrong with it and order all the parts and put all the parts on it something like that after I specifically told them I was there for a FREE safety inspection. I think you need to look at the cameras and fire or do something with these employees because that is just wild. and it's stated that a free safety inspection includes what I needed done and they refused me service even with my booking. They were in the main lobby around 6:50-7:00pm today. Trying to hustle an 18 year old before they close up shop is absolutely ridiculous. First experience at an auto repair shop by myself aswell lol. pretty fucking bad if I had to say so myself, and I also drove 45 fucking minutes there and back so that was nice. Guess i'll be doing my brake rotors and pads myself without the reassurance it's actually that that's causing the problem, when it's guaranteed in the website. Or otherwise, taking my business elsewhere, absolutely ridiculous. One more thing, they also told me all the mechanics leave at 5 pm and they're needed for what I was going for, then why the fuck have the online say i can have that service at 7pm?! again, absolutely ridiculous and I think they're straight up lying to my face. fire them both, if they wanna hustle they don't deserve a job. they can make a living off of hustling.