Horrible experience. Car developed leak around filter...they informed me to go see another…read moremechanic which I did. New mechanic determined that filter housing was not properly cleaned before new filter installed. Replaced with new filter and all is well. These people do not have basic automotive experience to change oil and SHOULD NOT BE COUNTED ON TO DO A PROPER OIL CHANGE.

The sales manager at this particular location does not address issues in a timely manner. The sales…read moremanager tried to cancel the complaint before even addressing the issue. I called customer care 4 times before he would bother to call me back. I would recommend boycotting this store all together. He does not take responsibility for anything that happens at this store. His way of making the issue right was offering me a tire rotation at full price lol what a guy. I would recommend going to any other valvoline than this one.

In and out quickly and the guys do a great job. I'll be back for sure. Look on their website for a…read morecoupon.

Great staff very quick price is some what affordable and I really do like getting my oil changed…read morehere

Came in for oil change. Was told needed a new belt and brakes. Fair. Was told this would all…read moretake 30 minutes. Sounds great. 5-6 hours later after a $790 bill we leave with engine light on and need to take car to GMC only to pay another $400-500 to fix the work they did. Learning here is this location has no business working on GMC Yukons at a minimum. Clearly had no idea how to actually work on the car. Still waiting call back from manager....

Jiffy Lube on Fields Ertel Road .. personable customer…read moreservice and clean waiting area. Sean, manager, is an excellent mechanic. He gave an accurate diagnostic and resolved the issue. Most importantly, he explained everything in detail and stayed after hours just went over and beyond. I highly recommend this Jiffy Lube.

Last Saturday my Wife's car died at the gym. She called our insurance for road side asistamce and…read morethey determined it was the battery and or maybe the alternator and towed it to one of the insurance companies recommended shops in West Chester, this Meineke. With in a few minutes of it being dropped off they called my Wife and explained in was the battery and that replacing a better on this vehicle was different and more costly than most. They replaced it called and she picked it up 3 hours after breaking down. She said they were very professional and great. Thanks Meineke.

From the owner: Meineke offers complete Automotive Repair Services for all of your car care needs and maintenance…read more From scheduled maintenance and oil changes to exhaust repairs and brake repair services,our quality Auto Repair Services from professional technicians will restore your car to top condition.

Just moved to Mason last week from CA. Needed an oil change after my Cadillac drove over 2200…read moremiles here. I have been to quite a few Valvoline IOC's in CA. This one is AWESOME. Quick, efficient and super awesome employees working here! Gary was the main man I dealt with, but the rest were awesome also. I would HIGHLY recommend going here!

I hit my oil, transmission, and differential fluid changed there. I didn't know enough about the…read moredifferential to know that when they were done and told me I had a leak that they had caused it during my service. So now I have to have work done on my differential to repair the leak a which is either about $150 if my husband does it or $300 at the shop. The oil change went fine, and so far the transmission drain and fill hasn't lead to any problems.

Dre and his staff were so attentive and communicated tremendously. I thought I needed a coolant…read moreflush along with an oil change. Dre came to me before they started the process and said the coolant flush was not needed. He was very upfront and walked me through why it wasn't needed. I greatly appreciate the speediness of services and the money I saved by Dre being upfront! Also, be sure to check their website for a $10-$15 off coupon for your type of oil change.

The two gentlemen that helped us were so sweet and very diligent. Great experience all around!!read more

Stopped in for an oil change and a tire rotation. Olivia took care of us, she is super friendly…read moreand professional. Quick, easy, and service performed properly. Thank you We will be back soon

I came here to get a patch fixed and their found the patch and fixed it for $27.75. Pretty straight…read moreforward. Although I had to wait for more than an hour and forty minutes, despite specifically asking If it's going to take a while, on the phone. Free coffee and Tv is available in the spacious waiting area.

Came in trying to get spark plugs replaced they quoted me over $4000 for other crap that I didn't…read moreask for I said no to their services and they still charged me 200 bucks for a diagnostic that says the same exact thing that my free diagnostic from AutoZone said don't recommend these guys they upcharge the hell out of everything and don't care about their customers. All they care about is money.

While getting our tires rotated at another business, we were told that a lug stud broke and to…read morevisit Tuffy for it to be replaced. When I arrived without an appointment, Tuffy went ahead and did a full car inspection and provided photos while replacing the stud to ensure no others were damaged/broken. We found out that we were in need of new brakes, as our front pads were in bad shape--1 mm thick. The gentleman running the front of the shop was extremely helpful when talking me through the inspection results, never feeling "pushy", but simply to just educate me on what was going on with my car. The gentlemen offered me a ride to my apartment down the street while my car was to be worked on for the next few hours to avoid having to pay more money on an Uber. I truly felt that their staff cared about my experience, and did not take advantage of me. I believe they went up and beyond to ensure that. Great experience!

Fast, friendly and able to get me in on the spur of the moment. I was very please at how quickly…read morethey were able to help me out. My go-to is to contact the dealership where I bought the car but there is always a wait to get in and then they want to try and up sell you on 20 different other things. This was a pleasant surprise, just quick service and no added run around. I will be going back in the future. Thanks!

Good service last time I was in it was a little pricy but when dealing with car labor I get it to a…read morecertain extent.

Had a garaged car that had a tire go flat. AAA towed it because the tire wouldn't hold air. All…read moretires still had great tread life, but this one failed. When Gavin called me, he cited a LAW in Ohio and said it was "illegal for those tires to be on the road." That's a lie. A. LIE. I investigated and went to various Ohio government websites. It was a lie. Talked to another repair shop. Still a lie. Now, to be fair, it might be a TD POLICY, but it isn't a law. On top of that, Gavin stated that the tread on the tires was "pretty low." But the tread depths were between 5-7/32 on the four tires. Nothing to be concerned about, and most definitely NOT "pretty low." Gavin tried to sell me FOUR (4) new tires. Now let's say that TD has a POLICY that they won't repair a tire. Fine. But if only the front right had issues, then AT MOST, Gavin should have been selling me two new tires for the front (so the car would ride evenly). I certainly didn't need four. And despite asking him for the cheapest tire they sold, when I got home and checked their website, there was a cheaper tire that would work with the car. When I went to the store to retrieve my key so we could have the tire replaced elsewhere, I found that the car had never been moved. They never even bothered to put it on a lift and see what the issue was. Once inside, I told Hunter (boss?) about Gavin's lie. Hunter backed him up and said Gavin may have mispoke, but that it was a regulation and "every tire shop" he's ever worked at has to follow that regulation. After getting the key, I came home and researched that statement further. Not true. Here is a link https://codes.ohio.gov/ohio-revised-code/section-1345.022 . If this is a TD policy, then just say that. "Hey, we won't work on older tires because we don't want to get sued if the tire fails after we repair it." That makes perfect sense. But don't lie. And don't keep pushing all-season tires on me when I've told you the car sits in the garage and doesn't need them. Today TD lost my whole family's business. And I'll be telling all my friends. I don't know if they thought a young girl (it's my daughter's car) or just a woman (me) was gullible or if TD has such hard commission quotas for its staff that they end up lying to customers. Either way, it's unacceptable. (Oh, and a highly respected repair shop in town wanted to look at the tire before selling me any new ones, stating that he might be able to fix it. And I told him how old the tires were, and he said age shouldn't be the only factor considered.) I will never go back to any Tire Discounters. Ever. Oh, and the reputable shop found the issue. The center piece had warped over time and merely needed to be sanded so it was round again and would seal tightly against the tire. No more leak. No new tires necessary (Gavin!!). And all for $40. Thanks for nothing, Tire Discounters.

From the owner: Hey Cincinnati neighbors - did you know that Tire Discounters includes a free alignment with a…read morestandard 4-tire installation? In case you haven't heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We're located just down the road from you at 9001 Fields Ertel Rd, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words... if you want it, we've got it. Swing by the shop today, or get in touch with us at (513) 453-4448.