We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

I noticed black spots on the edge of our carpet along a wall and adjacent closet, and also had some…read moremaster bathroom shower baseboards bloated and warped from a likely small weep leak in the enclosure corner over the years. I called Green Planet from seeing their excellent review history and local family ownership, and they aligned their inspection to suit my availability the next day, and the owner David sent their very capable and friendly project manager JJ. He surveyed the areas and two things became clear: he knows his craft and summarizes his findings very well, and he came to our home prepared for any eventuality with his drywall and remediation team resources to inspect as well as perform the work if we chose to (which we did). After pulling the baseboards and carpet lips back, analyzing water/humidity levels within the walls and materials and checking the inner wall beams and studs, he determined it was not black mold and could be normally cleaned as some form of soot/dirt accumulation. This put us at ease for that part. Then on to the shower area, where he not only examined the MDF baseboard area but also checked telltale signs above on the upper wall sand ceiling inside the shower and even in the towel closet. He correctly removed the shower ceiling itself and a few inches of the upper walls, ad well as some of the lower wall adjacent to the baseboard damage to get the complete picture of where mold had been hiding. His team remediated the shower itself along with the attic roof plywood sheeting and trusses which also had some mold growth. And THEN he even realized the mold went a little further beyond so they also removed a small area in the adjacent second bedroom and uncovered the other portion of that same mold stretch on the attic sheets and trusses of our roofing underside. After finding and treating it all, the verdict was that the outer roof (replaced new 5 years prior) was a likely source at one time of a leak, in addition to the contributions made by the shower area and steam buildup due to a 18-inch soffit dropdown lip from the ceiling forming a typical "shower cup" that traps steam and does not vent it properly. JJ also suggested (which we are now doing) to remove the soffit entirely and make it a smooth ceiling since we have a contractor already there and it is not load bearing, and to add a newer fan with humidity sensing if possible, to prevent a repeat of this happening. So they recommended smart things to do beyond just remediation and restoration. All of this operation was done under strict quarantine of the areas affected, sealing off the work areas with tape-sealed zippered access liner walls and appropriate ventilation and drying units, since you do not want anything to spread of be inhaled just in case. JJ was clear about the first estimate and then the second estimate in the adjacent bedroom once they realized they had to extend it. So pricing was both reasonable and accurately estimated. I was present for various stages seeing the progress and getting an explanation for anything I was curious about. Again, I would heartily recommend Green Planet for any services they offer, if this job is an indication of the quality and care they put into doing their work.

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

SCAM ALERT -- BEWARE OF THIS COMPANY…read more Do not hire this company. They took my money and then disappeared. They have no integrity and will lie and scam to get paid upfront. Before you even consider contacting them, review the complaints filed against them in Washington courts -- there are multiple cases. My experience was horrible. They were paid 50% of the contract upfront, yet never started the work. I am now suing them for: * Failure to begin the contracted work * Delays and resulting damages * Legal fees and associated costs Do your due diligence -- this company cannot be trusted.

I agreed to an estimate for foundation work and a rat-slab with a payment of half the estimate on…read more6/18/24 or $11,529 and I agreed to pay half of the remainder on 7/29/24 on the promise that concrete was soon to be poured. It is now 1/23/25 and I do not have concrete or drainage, currently have freezing weather with no floor and pipe insulation, and part of the front wall is sagging. I've made repeated calls and text messages, mostly to no response and occasional half-hearted promises that it will be done soon, or after the holiday, or when part of the crew gets back, etc. In this context, I have hired another contractor to complete the insulation work. Do not believe that Diversified will complete your project.

The water line feeding our refrigerator / ice maker burst releasing water onto and under our…read morehardwood floors. The water proceeded to run down into our basement damaging insulation and adding a layer of water to the basement floor. Once we were able to stop the water from continuing to flow onto the floors, we immediately called Washington Water Damage. Jeff came out that evening to perform a high level assessment of the damage. The very next morning he had an entire crew at the house and they began the process of recording the damage for our insurance, performing the demo work needed to remove the damaged flooring and preparing the damaged areas for the drying process. I could not be happier with the performance of Jeff's team. They were efficient, clean and extremely professional. They constantly kept my wife and I informed of each step so that we always had a solid understanding of the process and what to expect next. Once Jeff's team had completed the demo and drying process, Mike came directly out to the house to assess the restoration stage of the process. He handled everything from ordering new flooring materials to providing the proper paint for the drywall areas that had to be replaced. Once the materials for the flooring arrived from the manufacturer, Mike's team promptly began their work on the restoration. I was blown away by how quickly the team was able to bring everything back to the way it was. The quality of their work was excellent. The new hardwood floors that were installed looked so much better than they did prior to the damage. The drywall and exposed insulation looks great. They took care to make sure that all of the molding was reinstalled and repainted. Their workmanship really speaks for itself. They even handled most of the paperwork with our homeowner's insurance. The only part they didn't handle was what the insurance required me to complete. I'm very appreciative to the entire Washington Water Damage team for all of their help through this stressful time. I strongly suggest you consider them if you ever find yourself in need of a damage mitigation and restoration service.

My refrigerator leaked and ruined my laminate flooring. My insurance agent recommended Washington…read moreWater Damage and they came out immediately and started getting everything dried up. I had no idea the amount of damage this caused until they started pulling up the floors, it was really bad and it was determined by my insurance agent that I would need my entire floors throughout the house replaced as well as kitchen cabinets, drywall, etc....I was overwhelmed, but Scott said they not only do water remedy, they can do everything to get my house functioning again including packing out all of my furniture, belongings and my 125 gallon fish tank and storing them while the rebuild took place. They work like a well oiled machine, everything was packed up incredibly well, the work to fix everything was beyond my expectations, their employees are very skilled at what they do and the communication was fantastic throughout. I am so grateful for them and glad my insurance agent recommended them. To say this was extremely stressful is an understatement, but they put me at ease almost immediately by their confidence and reassurance that they will take care of everything for me. I couldn't be happier!

Rigo and his team treated my home for asbestos this summer. Rigo responded almost instantly to any…read morecalls or emails, and was friendly & communicative. I have asthma and was barely able to go into our laundry room without fear - the peace of mind I now have being in our home is invaluable. 10/10 recommend :)

We had them clean up an attic, and repair a storage closet and chimney siding here at my condo…read morecomplex. They butchered the chimney work, which rotted and leaked within a year and a half, and offered to repair it. They said they were embarassed, and that they're "better than that". Well they weren't. They came back and re-sided the chimney, but didn't bother to follow the maunfacturers instructions. I emailed them three times asking them if they were going to address this, and they haven't even taken the time to reply. As the President of our Board of Directors, I'm tasked with doing my best to protect everyone's investment. One way I'll do that is by never hiring these guys again.

We had an ongoing rodent problem in our attic and crawlspace for a long time and tried a few pest…read morecontrol companies to help, but none were able to resolve it. After calling Attic crew, they delivered a standout experience and have seemingly solved our issue. Specifically, Juan Grattan led our project and I highly recommend him. On the initial consultation he came out and did the most thorough inspection I had seen. Looking into every possible space for many hours and delivered us a quote that was itemized so we knew exactly what we were paying for. We payed for the rodent proofing with a warrenty and this was a great value. They were true to their word. It was a process of continually finding new entrypoints, closing them off, and identifying changes. They came out numerous times to inspect and make improvements over the course of 2 months and finally got it under control. Each time they came out, they did not charge anything additional. Juan made sure to keep a very high bar for the work being done and earned my trust.

Our experience with Attic Crew was excellent! I suspected there was something going on in our…read moreceiling (critters at least), but our house had no access point to inspect it. Nick came by to assess the situation and provide an estimate. He is an excellent communicator, informing me when he was on his way, carefully inspecting everything he could get to, explaining our options and the potential surprises we might encounter, and keeping us updated while Tony and his team carried out the work. The estimate seemed very reasonable, and although the scope expanded once they started (due to mold and faulty prior ventilation ductwork), the additional costs were also fairly priced (and less than I anticipated). Tony and his crew were punctual, polite, professional, and diligent. They protected everything from the front door to the work zone and left the area clean afterward. They created a new access panel for us, thoroughly cleaned a rather challenging crawlspace (affected by rodents and mold), sealed everything to prevent future intrusions, replaced all the old insulation with new, and corrected the ductwork. I am very satisfied with the final outcome and would definitely recommend Attic Crew to friends or hire them again in the future!

After a gray water intrusion impacted a quarter of the units in our condo building, we hired…read moreRestorion for the water mitigation, asbestos abatement, and reconstruction. They did a flawless job at a reasonable price, completely erasing any sign of the damage. We have already brought them back for two additional projects. Here is what sets Restorion apart from both a management and execution standpoint: Total Transparency: They provided highly detailed, itemized estimates complete with photos. Whenever the scope shifted, they immediately supplied updated paperwork. Because of this meticulous tracking, their final invoice actually came in under the original estimate after we removed a few line items. Outstanding Communication: The office sent an update to the HOA Board every evening, and the crew always arrived when scheduled. They explained the technical details without ever talking down to us. Site Management and Safety: Their containment barriers, PPE, and ventilation systems were top-tier, keeping our living spaces clean and their crew safe. They also maintained a meticulous, regular cleanup schedule. Professionalism: All the work, except for the final painting, was completed by Restorion employees, not subcontractors. That made me feel comfortable leaving the building (and my home, particularly) in their care while they worked. Every staff member was exceptionally gracious and respectful with the different personalities in our building. Special thanks to Emanuel, Ricardo, and Stephanie. José, the owner, was also amazing

100% you should use them. Absolutely professional. They were polite, mapped out the work,…read morethoroughly went over the steps and cost estimate and did a fast but high quality job. I want to especially call out Ricardo, but they were all great. Ricardo went over the work planned each morning and ensured all my questions were answered at the end of the day. They handled a leaking shower that Sir Grout redid 13 months prior (never use them). Due to the leak, they had to remove part of the ceiling in the kitchen. Final results you would not even know there was a problem. Absolute A+ job!

My home was destroyed in 2023 by fire. I did not know which way to turn and King County Restoration…read morecame to the property and that was it William introduced himself, and we were treated like royalty. I had problems with insurance on a fully paid policy and they handled everything with ease. No matter what problem came our way the staff was on top of every detail, from the project manager, to who ever they sent to handle the property was very professional and courteous. You can't go wrong with this company try them out you will be pleased on how they do business.

Great job- listened to what I wanted, meticulous with painting, the flooring turned out perfect,…read moreelectrical and plumbing were done well. The crew was speedy and knowledgeable and I am very appreciative to have my house back and looking better than ever!

Terrible, terrible service. We got put with them when our house caught on fire through our…read moreinsurance but man were they bad. They took bunch of our stuff like old Pokemon cards and never gave them back. The point person helping us suddenly stop responding to us. I had to report her and made a complaint to my insurance.

We were extremely happy with ServPro's service. Mickey and Jesus were knowledgeable, careful and…read moreprofessional as well as being friendly and polite. They took care of a water leak that created damage to drywall and laminate flooring. They handled the job efficiently, sealed off the area, cleanly cut out portions of the drywall that were damaged, treated the area for mold and had a dehumidifier and dryers in place to quickly dry and purify the area. They have now fully removed all equipment and left the area very tidy. I was extremely impressed with their service. When water damage occurs it is nice to receive help from a company that communicates quickly and completely and has the know how and excellent crew to come to our rescue. They are on my "Call first" list for any such damage in the future. Thanks especially to Mickey and Jesus. Property Manager - condominium in Seattle

I had a fire claim with usaa. After a myriad of practically…read moreridiculous estimates from USAA, I had the BLISSFULL FORTUNE to be referred BY USAA to Spectrum Construction company. Shilly , their construction repair officer too over the overwhelming task to satisfy the required USAA paperwork. The result was USAA RECOGNIZED that the initial estimates were inaccurate. The subsequent result was A SEAMLESS REPAIR job of the many areas affected in the residence that was cover gracefully by the insurance. My suggestion to you all- if you ever have an insurance claim or any construction/repair needs contact either shilly or charles at Spectrum Construction in Seattle . YOU WILL BE GLAD YOU DID.

Our insurance company listed Spectrum as a preferred contractor for our bathroom repair, and the…read moreexperience was very disappointing. We were charged for work that was never actually completed, and those amounts were not refunded or credited. The project was closed without a proper final walkthrough or close-out review. Overall, the lack of accountability and follow-through left us with the impression that integrity was not a priority in how the project was handled. I would not recommend this company based on our experience.