For all the negative reviews listed here, I braced myself for bad service. I was so pleasantly…read moresurprised to be greeted by really lovely staff who were attentive and thoughtful. Check in was easy, insurance verification was fast; and care was good. It does take time, as it's just two people working, but I didn't think the wait was unreasonable. I was out in about 30m, no appointment.

Posting this terrible review for my husband. This was my 3rd…read moretime trying to get labwork done at this location. Tried yesterday for the second time and was told that "I'd be better off getting a paper order because obviously this guy didn't want to do his job and look for the order my doctor sent. I left. Today I went back at 9:45. Waited over 1.5 hrs was never called. They went to lunch. I left again. I will NOT be going back to this location. If I could give a negative 5 stars I would.

Absolutely the worst wait times ever. I've been to several other Quests and have never been told up…read moreto an hour wait and have it ending up 3. They don't keep you informed and have a young unprofessional staff. I learned my lesson and won't be back to this facility.would give Zero stars if I could.

I have seen the reviews but I took a chance and also I wanted to see for myself about all of this…read more First, I came in like around 9:20ish I read the reviews and I'm like I'm not waiting over an hour I got to work. Anyways around 10:25 they sent me a text message to come on in and get my blood work. I was happy. I was not worried no more since I work this day. Then Dominique she was super wonderful. She made everything so smooth. If I need to get my blood work again I want Dominique to do it again. She was gentle she made everything smooth. I asked questions and she answered them. The facility inside looks clean bathroom clean too. Do I recommend this place? Yes! Yes I do. My experience was different from everyone else. I came out the facility before 11 am.

I love this lab. I've never have a long wait (the most I've had is 2 people ahead of me). I am a…read morehard stick and freak out about having my blood tests done, but this office is amazing. Every time I go in, the girls are super patient with me, and even ask if there's anything they can do to make it easier.

Great customer service. Quick & Easy for a drug test . Very clean and Elegant also. Highly…read morerecommend!

Excellent customer service!!!! We've been using them for over 10 yrs and not even one single time…read morewe had an issue with company. They know what they're doing and you get the result within 24-48 hrs. They have well trained & experienced employees. I recommend Collection Plus highly. Special thank you to Angela & Tom!!!!

This has to be one of the best labs I've ever had the "pleasure" of getting tortured. Well I…read morewouldn't say tortured but getting blood drawn is not my idea of fun. Getting my kids blood drawn is even less of a good time. Well I've been to a few but when it comes to my children I will only bring them here. My son gets blood drawn quite a few times a year. He has Autism and he has the hardest time letting anyone (strangers) touch him. I have always taken him here because although there's always a different person, they always approach him with lots of patience, lots of compassion and lots of care. I sit my son on my lap and between the phlebotomist and myself we make sure that he is comfortable and that his arm is in a stable position as not to hurt him in the process. Some days are easier than others but it always gets done. I am writing this review because if you have no issues getting blood drawn then where you go doesn't really matter but if you have a child with SPECIAL NEEDS then this place is absolutely the one to go to for wonderful staff and getting the job done.

I made an appointment online. Picked early morning, before work. Parked in the parking garage. The…read moreparking garage is automated. When you drive in they scan your license plate and time you drove in. I waited about 5-8 mins until I was called. The staff were very nice and friendly. The facility look clean. Everything went well.

Had to do bloodwork before my doctors appointment in Elk Grove in 2 days. The office I usually go…read moreto had no available appointments, so I had to choose this location even though it was 20 minutes away. Boy what a pleasant experience here at the Alhambra location! Clean lobby area and friendly staff. Checked in on my phone at 10:20, called into the room at 10:30, my scheduled time. Greeted by technician Mirla, who was funny, personable and professional at the same time. We had small talk and she literally told me she enjoys her job; what a great employee attitude! I may just schedule my next visit here if I'm ever in a bind again!

I came during the working hours and they were closed and didn't pick up the phone. I wasted my time…read moreby waiting on them, and they didn't arrive

Designated place for a workplace drug test…read more. I went at opening because I've had to do a drug test for another workplace at another place in the past, first come-first serve, and it was longer than I wanted to be there.. Figured it wouldn't be busy at opening and it wasn't. I filled out a form at the window, the guy took my ID.. after the paperwork, he lead me towards his desk where I put my bag in a filing cabinet, locked and was given the key. I took a plastic cup from the desk and went into the restroom with the red door and peed. It hella smelled like piss in that bathroom (and I went at opening). They give you instructions and how much pee is needed to no flushing and I couldn't wash my hands afterward. I put the pee filled cup on a paper towel on his desk where he took the temp and did the instant test on it and allowed me to go back and wash my hands.. That door handle must be pretty nasty through the day. I was in-and-out. I don't want to get into drug testing debates. It's a headache but if you want to work in some places, it's a reality.

About a year ago I started working with Dr Del Pozo for both menopause issues and weight loss. I…read morewas 59 and the 50's decade was a tough one. I experienced every menopause symptom including weight gain. I now call my 50's the lost years because after working with the Dr I have lost weight and all of the issues I struggled with. I found the Dr and her team to be highly professional and very compassionate. I highly recommend East Sacramento Concierge. It changed my life and I am grateful to have found Dr Del Pozo.

Outstanding level of professionalism as Dr Del Pozo has cared for me since my moving to Sacramento…read moreover a year ago. As an elder with complex issues my mental and physical health has improved significantly. She offers alternative therapies including ozone therapy which alievated shingles symptoms after just one treatment! I am in excellent hands as the level of compassion by Dr Del Pozo and her staff is nonpareil.

Rudest check in staff of all Sutters! I dread coming to this location. As a Stage 4 Cancer patient,…read morethis is my least favorite Sutter location.

Fast, professional, accessible and efficient customer care. And open on Saturdays..... awesome …read more Wait time practically nil.

Early scheduled appointments equal decreased wait times. Kiosk check-in system is fast, convenient…read moreand user-friendly. Communication with the phlebotomist will help to minimize miscommunication, provide clarification and eliminate unnecessary pokes. You are your best historian, so speak up about your veins, i.e. small, like to peek & retreat, rollover, needle type that has worked in the past such as a 'Butterfly', ecetera. With an appointment, being seen on time is the result, because Quest policy is to provide service to all scheduled appointments prior to servicing walk-ins. Waiting area is sufficient for mobility devices such as wheelchairs , walkers, canes and more. Blood draw area can be a tight squeeze for wheelchairs but the phlebotomists rearrange things to make access. With a scheduled appointment, an experience at Quest has the potential to be optimum. Oh, have insurance card or payment ready at the time of appointment or optionally, input health insurance information under the profile section in the MyQuest system when scheduling appointment. Anything to save time. Time is a priceless commodity.

If I could do no star. I would Had a appointment at 8:10…read moreChecked In 7:40 There was no one to ask what's going on and how long wait is. Their window closed their door is locked. Waiting room is full of patients. All checked in on the machine And when asked why no one helping. Very rude and disrespectful response. She said I'm all by myself. And nothing I can help with. But it's seems like this is every day routine (per people that they have come here before) Hope these reviews help improvement