Fast, professional, accessible and efficient customer care. And open on Saturdays..... awesome …read more Wait time practically nil.

Rude front staff. Never made eye contact, treated as if it was an inconvenience to her to have an…read moreappt. If you don't like dealing with pts find a different kind of employment.

They close early - before the doctors stop seeing patients. So it is not possible to get the labs…read moreyour doctor ordered at your visit when the lab closes before you get out of your doctor appointment. Parking is insane- garage parking a few blocks away. I did walk into the lab waiting room once - it was dark and dank. I just don't understand why they close SO EARLY. Having to come back and pay MORE expensive garage parking fees is outrageous.

I had to go get some X-ray done. I arrived at the facility, super clean +++. Yes!!! I'm that one…read morethe checks the window sills. Because if you can't keep your building clean, you sho can't do nothing for me. Long story short I didn't have to walk away. The employees where super kind. I was checked in without a problem. The employee instructed me on where to go next, after I sit down probably 25 mins. Later they were calling my names. I went in was in there about 10 minutes and I was don't. Great job guy. Until next time.

Went in to get a tb test done everything was fine. Returned to get it read with my appointment the…read moresame person that did my tb test originally made, and she wrote the wrong time on the sheet by an hour so I had to wait 30 minutes just to get it read. Dumb problem to have.

Every time I visit, the staff is incredibly friendly and welcoming, which instantly puts me at…read moreease. What I love most is how quickly I'm seen--I've never had to wait long at all! The clinic is always clean and organized, making it a pleasant place to be, even when you're not feeling your best.

This new Sutter Health facility has been open as of December 2025. Conveniently located off…read moreExposition Blvd, there is plenty of parking and one row is completely shady! Great for those hot Sacramento days. There is also EV charging. Came here to get some lab work done. Maybe because I made an appointment I only had to wait maybe five minutes? I was in and out before I knew it. The phlebotomist there (didn't catch his name but he sported a fierce mustache) provided a relatively painless blood draw. Apparently I have good veins. They have imaging services here as well! Would totally use this location again.

We went to this urgent care after my daughter injured her ankle. The front office staff was very…read morenice, and the X-ray process was quick. We also received the X-ray results fairly quickly. Unfortunately, our experience after that was very disappointing. After the doctor assessed my daughter and reviewed the X-rays, we were told she had a fracture. We then waited approximately 45 minutes in the room before a technician came in with a pair of crutches and a walking boot. She did a very brief gait training session with my daughter in the room and then proceeded to leave. I asked for something to wrap/support my daughter's ankle. Instead of having the ankle properly wrapped or splinted, the technician handed me two Ace wraps still in their packaging and left it up to me to figure out how to wrap my daughter's injured ankle. We were then sent home without any paperwork or discharge instructions. We are not Sutter patients and do not have access to MyChart, so we had no way to easily access the information from the visit afterward. A week later, we went to another hospital to see an orthopedist. They were shocked no splinter or immobilization had been applied by urgent care as it put the fracture at such an increased risk of future injury. The front-office staff were kind and the X-ray portion was efficient, but the care and communication after the fracture diagnosis left us extremely concerned. A child with a confirmed fracture should leave urgent care with appropriate immobilization, clear instructions, and documentation of the visit. We did not receive those things. I hope the facility reviews what happened so other families dealing with an injury do not have a similar experience.

this place has multiple locations that meet your needs. for the past couple years this specific…read morelocation has been my go to place for new job hire process (drug test, livescan finger printing, physical exam and t.b test) *****if the new job uses wellnessmart***** you can definitely make an appointment and/or walk-in to get any of these important process completed. i have never waited more than 15 minute, even when i did not have an appointment. the nurses and techs are very kind and helpful. they always also print you completed paperwork or email if you would like. (helps to have an extra copy just incase your employer needs it/ anything like that) the whole process time is effective and professional. they are payient with you and help to make sure you have everything completed correctly. definitely recommend!!!!!!!

I was there for a pre-employment drug screen. In and out quickly, easy check in and friendly staff…read more No issues. I've used this location before for TB testing with similar results.

Wonderful clinic! Everyone was really nice and helpful! Vicki was especially pleasant and…read moreknowledgeable, and a delight to work with!

I love coming here because it's usually less busy than other Sutter Imaging locations. I've been…read morehere a few times and it's been not busy compared to the other ones. The staff is usually really nice and don't look like they hate their life or job, compared to other Sutter imagining centers. It is a very small location. Chairs need some updating due to its comfort and deterioration.

Great customer service. Quick & Easy for a drug test . Very clean and Elegant also. Highly…read morerecommend!

Excellent customer service!!!! We've been using them for over 10 yrs and not even one single time…read morewe had an issue with company. They know what they're doing and you get the result within 24-48 hrs. They have well trained & experienced employees. I recommend Collection Plus highly. Special thank you to Angela & Tom!!!!

I am extremely frustrated and disappointed with my recent experiences with Sutter Health and the…read moreway my surgeries have been handled. Two weeks ago, I wrote a review about receiving incorrect information from a pre-op nurse over the phone. Based on that information, I took a medication the morning of my scheduled surgery. As a result, the surgery center canceled my procedure just minutes before they were about to place an IV in my hand. I had to reschedule the surgery for a later date. At the same time, I already had a second surgery--a spinal procedure--scheduled for a Thursday. As I was leaving my home to go to the surgery center, I received a call informing me that the anesthesiologist would not perform the surgery at the center and that it needed to be done in a hospital in case complications occurred. Once again, I was left with no choice but to reschedule. I tried to roll with the punches and moved the first surgery to an earlier date. I was expecting to finally have that surgery next Tuesday. Then, once again, I received a call from a pre-op nurse informing me that the anesthesiologist now wanted additional testing, including an echocardiogram, before proceeding. Of course, I need a referral from my primary care physician, and getting an appointment and completing the test before the scheduled surgery date is practically impossible. So, once again, my surgery is being delayed. My spinal surgery is scheduled for next month, but at this point, I have very little confidence that it will actually happen as scheduled--even though it will now be performed in a hospital. What is most frustrating is that these surgeries were presented to the surgery center well in advance. It is extremely difficult to understand why the anesthesia team is apparently reviewing cases so late in the process, sometimes only shortly before the scheduled procedure. If additional testing or a hospital setting is required, why isn't that determined weeks in advance? Patients should not have to rearrange their lives, prepare for surgery, fast, make transportation arrangements, deal with the stress and anxiety of surgery, and then find out at the last minute that the procedure cannot go forward. Surgery is stressful enough without repeatedly being given conflicting information and having procedures canceled or delayed at the last minute. I understand that patient safety must come first, and I absolutely support appropriate medical precautions. However, better communication, earlier case review, and better coordination between the surgical team, anesthesiologists, pre-op nurses, and patients should be basic expectations. I have been with Sutter Health for years, and most of my medical records and history are already within their system. Unfortunately, these experiences over the past several months have seriously damaged my confidence in the organization. The University of California system is offering Sutter Health as one of the options during upcoming open enrollment. Based on my recent experiences, it is very unlikely that I will choose Sutter, and I certainly cannot recommend the plan to my colleagues. At this point, I am seriously considering requesting copies of all my medical records before the end of the year and moving my care elsewhere. Perhaps my new health plan will provide the level of communication, coordination, and patient care that I expected from Sutter but have not experienced over the past few months. Patients deserve better than last-minute surprises when it comes to something as important and stressful as surgery.

My mother had a parathyroid removal surgery and the entire process was excellent. I'm sorry to read…read morethat some in the past had a negative experience, but I'd like to think there was a staff turnover. Things to know: - the parking garage opens at 530AM so if you're earlier than that, just hang tight! Tickets are validated at the front desk with a bar code you scan at the exit (there's also an attendant there to assist if you can't reach). - the office opens at 545AM sharp. - the lobby is clean with lots of natural light, comfortable seating, and fresh coffee and tea. Water dispenser for cold and hot water. - staff are wonderfully friendly, attentive, and available for questions. - there's a large TV in the lobby so you can track you person's progress in real time. - the pre-op was smooth and friendly, professional and confidence building (surgery is scary!). All the nurses and the anesthesiologist were upbeat, patient with questions, and explained all things to expect. The surgeon, who you know is busy, never once made us feel like he was rushed and patiently answered our questions about the procedure and after care expectations. - post-op was extremely thorough, and there was special attention to ensuring we understood everything expected. - if you have time to spend, there's a Mel's Diner and iHop nearby... also a nice airy sports bar that opens at 11am just around the corner. Sutter's Fort is also just 1 block over and might be open! All in all, a very positive experience and mom is healing like a champ! Big thanks to all at the Fort Sutter Surgery!