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    Quest Diagnostics

    2.4 (39 reviews)
    Closed 7:00 am - 11:30 AM, 12:30 pm - 3:00 PM

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    Curbside pic of this monstrous beautiful red brick all inclusive specialty medical building ;)
    Jana Leigh T.

    More trips to this lab in the past 2+ weeks than I can shake a stick at and when I first experienced them I felt a 5 star was in the mix... However after visit 3 or maybe it's 4 in the past 2 weeks I'm going with the two star rating for now as redemption is always within reach, even for a business.... Desperate to find a lab near our casa as I was already feeling like hell I finally exhausted both Google and Yelp searches and gave in and phoned my health insurance company to see if I had a missed a location. That's when I would learn of this spot and after phoning in to learn of their hours would finally head down to have my test work done.... It's located inside of a massive business complex and on the first floor which makes it rather easy to access once you figure that part out: That it is "Inside" of it and not a free standing building of its own. Personally the way I see it is that by the time the majority of people who are in need of visiting a place of business of this nature, actually have a need, they feel like hell, are sick as hell and just want to find the place, register, exchange the least amount of dialogue as possible with anyone and get in and out and back home where they can rest... If I happen to be the minority who falls into this category then I wear my crown with pride. Here's what I know: ~ The office space is clean with plenty of seating. ~ They do not do ABG's or VBS's here you have to go to a hospital in order to have them done. ~ Once you make it into the back where the actually blood draws are done your in and out lickety split. ~ Come prepared with your written MD orders and insurance card in hand and show up BEFORE 8am if you need to be in and out early in the morning and show up after 2pm if you want to get in and out even faster. ~They do make appointments HOWEVER they DO NOT ANSWER THEIR PHONE EVER.... Only they don't and DO NOT waste your time leaving a message as their recording will tell you your free to do as they will call you back as they WILL NOT... ~The women manning the desk lack in common mannerism and are rather rude especially when their waiting room is at maximum capacity and they cannot keep up. However I personally felt that if the rudest one would have moved to the back to to assist the other one as in yes; just one Phleb drawing blood and left the pleasant female to mann the desk we all would have been much more satisfied from start to finish. ~They CLOSE FOR LUNCH. I find this to be absolutely ridiculous and not at all customer service orientated. Why? Because not every patient is either retired, on permenant disability or otherwise lacking in employment responsibilities meaning that the only time they can get into have their lab needs serviced without taking leave at work to do so is on their lunchtime. Very poor form Quest and quite honestly cheap as all hell. I've noticed over the past 4 years as I've had plenty of bloodwork drawn and the like during this time frame that all lab draw companies seem to have in attempt to save their own overhead expenses cut back to just one most of the time at best two employees who mann the entire lab during normal business operations. Yes that means the poor soul whose working the shift not only has to register the patients, answer phones and then lastly perform the lab work on each and every patient to which I again say: Bad bad and bad form for Quest Diagnostics as the different Quest location I hit before this one earlier in the day did just have the one person.

    Front desk.

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    10 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    I had great experience in my appointment, nicole is great and so professional.i recommend

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    5 years ago

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    13 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    8 years ago

    I signed up for an appointment online for 9:15 and came 15 min early. They called me 9:25 , although there were not many people.

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    7 years ago

    The waiting room is packed no where to sit down lady at desk was on phone running in and out I would never come back here

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    8 years ago

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    9 years ago

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    6 years ago

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    Thank you for sharing this feedback, Sheila!

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    9 years ago

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    6 years ago

    It would be nice if quest diagnostic give blood draws from your leg or feet last time I was in the refuse to do draws with your feet or leg

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    8 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    8 years ago

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    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    I asked if they would give me the test without the parts that needed fasting, they wouldn't do that either.

    Mentioned in 2 reviews

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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