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    Quest Diagnostics

    3.0 (2 reviews)
    Closed 7:00 am - 12:00 pm, 12:30 PM - 3:00 PM

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    Ask the Community - Quest Diagnostics

    Lifespan Laboratories - Bruise left after blood draw from Lifespan LAN on Smith Street in North Providence.

    Lifespan Laboratories

    (3 reviews)

    Went to East Greenwich location on 3/13/24. There were 2 customers there complaining they…read morecouldn't get waited on. I approached counter and staff member said, take a number, wouldn't even look up. Ok, so I became seated, and before I knew it, there was like 20 customers there, several walked out. Not sure what happened, but no one was being called. After waiting 15 minutes, an elderly couple approached the counter and when the lady complained about the wait, the employee started yelling and called for security. This employee was way out of line, she started the yelling. As it was finally my turn to be waited on, I waited half an hour, someone was called before me, I told the receptionist who had made a mistake in who was to go next. This location is at 1454 South County Trail, definitely will not be returning.

    Entered this place at 1515 Smith St for the first time because my doctor insisted I use a lifespan…read morelaboratory. When I arrived I found the place deserted. I knocked and after a few minutes a window opened. I felt as though I was interrupting them. After the initial greeting, I was instruct to sit in the adjacent room. There were many chairs, but having had blood drawn many time I knew what chair I should sit in without instruction. The technician soon cam in while still chatting with the other technician who was still in the greeting area. My blood was drawn while they continue to converse with each other and certainly not paying much attention to their patient. They were even criticizing their employer referring to Lifespan as "cheap". When the drawn was down the technician removed the needle not looking at the injection site, but rather looking towards the person he was talking to. Withdrawing the needle was extremely painful. Seem as if it was withdrawn at a bad angle. The picture shows the end result

    Quest Diagnostics Incorporated

    Quest Diagnostics Incorporated

    (2 reviews)

    This morning I had to get some blood work done and take a 2 hour glucose test. Luckily, my…read morenutritionists building has a Quest Diagnostics in it...... Super convenient. The office is very small overall but cozy. There is one woman who works here and she is splendid. Extremely nice and professional. I mentioned to her that I have an issue with needles and that I will never out grow my fear unfortunately, and she was completely sympathetic. She used a needle one size down from the one she normally would use in order for me to not feel it. You know, I didn't! I was very thankful! She also took the time to explain the glucose test process. The office is very clean and well kept. There is some reading material, but nothing that interested me so my suggestion is to bring something to read if you think you will be awhile. My ONLY reason for the 4 stars is because they are not open weekends. I had come here Saturday morning as to try and avoid interrupting my work week and the hours, which are posted right on the door, only show Monday-Friday 7:30am - 5:00pm. So the only time I could do this was a weekday morning.

    Small office with a small staff and short hours. But they are experienced and the one woman who's…read morebeen working there for a while is very friendly. Also, if there's an issue with locating a vein they don't poke around. A simple butterfly (think that's the name) will be inserted. Rarely that's the case with me lbut it's happened at hospitals and other facilities - the constant poking with no blood. Here they remember and she finds the correct spot first try everytime. The intake is a bit lengthy but they do it right and unlike East Side they do it in front of you and explain any questions before you initial or sign. Again other places treat you like a deli order and you sit in the waiting room until they do the paperwork and surprise surprise, I've gotten bills for things my insurance didn't cover at East Side where Quest will look and make sure all is well. Even with the short hours - I'm giving this 5 stars because of the quality of service. Besides, I usually have to fast anyway so it's not an issue. It's a walk in & appointment so those that get angry, make an appointment.

    Lifespan Laboratories - Straight ahead when you walk in the door. Down half a level. Elevator is on right if needed.

    Lifespan Laboratories

    (6 reviews)

    I believe this lab that is 'in-network' with my new health insurance. Located in the Warwick Mall…read morecomplex of buildings, this Medical Building is on the corner of Bald Hill Rd and W. Natick Rd. Same building as Concentra Urgent Care. No appointment necessary. The entrance is under the drive through portico facing Macy's (sort of). Nice to have the overhead protection to drop off someone on a rainy day. There is plenty of parking in front of the building. As soon as you enter, straight ahead a few steps lead down. If you need to use the elevator, it's to the right of the steps. The waiting area for the lab is at the bottom of the steps and to the left. Take a number by the check-in window and have a seat. The waiting area is clean and comfortable. When your number is called, hand your lab slip, ID and insurance card to the receptionist. Reception will log you in, be sure they have all your insurance info in the system and add the ordered tests which will print labels for phlebotomy staff. A phlebotomist will come to the door and call your first name when it's your turn. During my first visit a student phlebotomist did my blood draw under the supervision of the staff phlebotomist. She did a great job and I was in and out quickly. The room where they do the draws is brightly lit and very clean. Staff were all very friendly and the receptionist really helped me out with insurance. If this is a convenient location for you, it seems like a good choice. Now, let's see if my insurance carrier agrees.

    I went there today for a blood draw and after almost a half hour wait I walked out with my number…read morestill in my hand. I even went up to the window thinking they didn't know I was there. She said she knew I was there but she was doing something. There was one other person in the waiting room. I have never waited that long there with more people in the waiting room. This happened today 4/20/26 11:40 am.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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