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    Coastal Medical

    3.1 (8 reviews)

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    Lincoln Primary Care

    Lincoln Primary Care

    2.4(41 reviews)
    5.6 mi

    4/1/23 Update Requested prescription refill via portal on…read moreThursday. They sent over the wrong prescription. Sent message via portal asking for correct one to be sent. No response. On Friday I sent a follow up message in the am. No response. I called around 3 and was told by doctors Assistant that the covering physician would send over later that night. It is now Saturday, no prescription as been sent. Guess I'll call again on Monday. 8/14/22 Update They do not answer messages on the portal. They do have a new answering system that forwards call to their doctors assistant to leave a message but still no call backs. I do not understand why communication is so difficult for this company. I would love to change my primary provider; however, initial visit wait times are close to a year for other faculties. Guess I am stuck for now. While my doctor is amazing, the office staff is outrageously rude and abhorrent. When calling for any reason expect to be on hold for 20-50 minutes. When they finally get around to answering your call they will then immediately hang up on you. When you call back, should you be so lucky to get someone on the phone, if you complain about the hold/hang up, they will rudely explain it is their automated system, not the office. They have had this "automated system" for about 4 years now. I have been complaining about it for four years. No wonder they have such low rantings. They must not care about their outdated, useless technology, or are hiring shit staff. It should not take less time to drive to my doctor's office, visit the staff, drive home, then it does call waiting

    Their phone system says "your wait time will be no longer than 4 minutes" and then transfers you to…read morethe primary care physicians assistant, who doesn't pick up either. You then leave a voicemail to have someone call you back. They may or may not ca you back that day. Then, they'll tell you to use the online portal to schedule appointments and message your doctor, of which neither functionality is available. The only appointments you can make online are for the urgent care center, which isn't helpful. Then, your primary doctor will be unavailable and you'll have to follow up with one of their physician assistants. I like my doctor, but their patient satisfaction needs some work here. Not a good place if you need long term follow up from a primary care provider.

    Dorris Heidi MD

    Dorris Heidi MD

    4.0(3 reviews)
    7.1 miDownCity

    I don't know if I have been spoiled up till now, but I have been disappointed each time I have…read morevisited this office. When I talk to other people they seem to think all of this is normal, but it's not what I've been used to. First of all, the office waiting area as well as the building is a little run down. It would be nice to have an office that makes you feel fresh, even if you're not feeling fresh yourself. The first time I met with Dr. Dorris, she was nice, but she came into the room with an agenda. After I left and went to pick up my medication, I found out that she has prescribed another vitamin that she did not tell me about. This is the same vitamin that she asked about as soon as she walked into the room, before she even got to know me, so I feel like she filed the prescription before she even met with me. I actually already take this vitamin, as I told her, so there was no need to get a prescription for it. Each time since then I have had to wait a considerable amount of time both in the waiting room and then again in the room. Once when I was 5 minutes late, they almost scolded me for it, but with the waiting experience I have had there before, I haven't seen the need to be on time only to wait there. For the last time, it took an hour just to have a med check - something that should've taken less than 15 minutes.

    Dr. Dorris has only been my PCP for 2 years, but so far she has been fantastic! When I go for my…read moreyearly, she is interested in both my physical and mental health, and she asks real questions and shows genuine interest in her patients. Highly recommend!

    Wellone - parking lot fun

    Wellone

    4.0(3 reviews)
    11.8 mi

    Situated across from Lucky's Pizza, it's easy to drive right by and miss the parking lot!…read more After a pretty terrible experience with another doctor at their Pascoag location, I continued to keep Dr. Brunell as my primary despite moving to Providence. When we switched full time to the Foster office, I was pleasantly surprised. Granted the offices aren't as modern, roomy and spiffy like Pascoag but the staff totally makes up for it. Every individual I've encountered from the receptionist, billing, the nurses and so forth are absolutely wonderful. Every time I walk in I'm always greeted with a smile and taken care of promptly. I've honestly never waited more than a couple minutes to be seen even if I show up a little early. Dr. Brunell himself is completely awesome. Even though it's a long, out of the way drive and would probably be a lot easier just to find a closer doctor, I totally refuse as I'm confident and very pleased with the care I've been given by him and the entire staff. And trust me folks, I have some major issues. I can't recommend Well One's Foster location enough. If you're in the area and looking for a doctor definitely check them out, even if you've had a negative experience in Pascoag.

    I had a bad tooth that needed to be pulled that was causing me excruciating facial pain. They were…read moreable to get me in fast and get ex rays done without charging a fortune. I do not have any dental insurance so I was expecting to get soaked. In my case they were unable to extract it but they gave me a great referral, antibiotics, and the highest pain med they could which was only high dose acetaminophen. But they did all they could. I was very happy with the care I received and understood why they couldn't just pull the tooth.

    Coastal Medical - physicians - Updated May 2026

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