Simply stated, you won't find a better healthcare provider anywhere in New England. That's right. In New England. Not in Boston. Not in Connecticut. Anywhere. Not one.
Ken H said it - fast, friendly, and efficient, but not hurried at all. All other doctors and medical facilities should take note of how they do business there. At Lincoln Primary Care, You don't feel like cattle, or just another bill to the insurance company. You feel comfortable, and relaxed knowing that the nice people you're interfacing with care about your concerns.
The PCP (primary care physician, not the psychedelic drug, dude - far out!) that I saw before this was good, but even his office was slow. The one before him I fired after a single appointment because it took NEARLY TWO HOURS beyond my appointment time just to get me in to see a doctor.
There is nothing worse than rotting in a waiting room for 90 minutes when you show up on time for your appointment at a doctor's office. At other places, it's like being in a prison. Nobody wants to deal with a loud snotnosed kid, someone practically yelling on a cell phone despite the three signs in any doctor's office that says ***SHUT YOUR FRIGGIN' CELL PHONE OFF***, people sitting there staring at you, and the TV tuned to some reality show grating at my nerves.
That's something that I've encountered at nearly every other doctor, dentist, or hospital that I've been to over the years. By the time I finally get in to see the doctor at those places, I'm ready for a 30-pack of Valium, or to see a psychiatrist to deal with the stress involved - or both.
At this office, you'll have none of that. it's often that I am in and out of there five minutes after my scheduled appointment, because they've frequently taken me early when I've arrived early and work very efficiently.
I've been seeing Mark Clarke for three years, and, well, he's the best. Hands down. He's someone that could be your friend outside of the doctor's office. He's a nice guy, he's a funny guy, he's personable, down to earth, and he actually cares about your concerns - unlike some doctors that are stoic robots with prescription pads rushing you out the door so he can bill the next patient's insurance company. Time is money, right??? You'll never feel that way here.
The office staff is great, sparing one rude Latina broad that answered the phone once. I am not a "nightmare customer" by any stretch, and she was really short and rude with me. It's very much unlike this office to have anyone working there like that. Maybe she was filling in, or something. Or she was walking by as the phone was ringing and decided to randomly answer it...
Nevertheless, I've only encountered her once, and hope to not have to deal with her again. I would assume that she's probably gone by now, working at a Burger King drive-thru in like Pawtucket, barking into the microphone as she hits the "large fries" button on the cash register. Nobody else at that office - NOBODY - is even remotely rude. She didn't "fit the bill", so to speak.
It's unfortunate that I even had to mention the hag. She doesn't really even deserve the specific mention. I was PISSED when I got off the phone with her.
ANYWAY.
I am still giving the office five stars because they've been amazing for years. One incident out of maybe 100 calls and visits isn't going to change my rating for them.
So far I've seen Fred Lyttle and Mark, and they're both super uptempo great guys, and very good at what they do. I would imagine that it would be tough to book with them because they're GREAT. I did, however, manage to get them to start seeing my best friend as she needed to find a primary care doctor, and they were able to book her within a WEEK OF MY CALL!!! They're really something, and I can't thank or talk them up enough.
A++++!
FIVE STARS FOR LINCOLN PRIMARY CARE!!! read more
