It might be hard to be a "FAN" of a laboratory, but I am of this particular location…read more I don't like needles and I hate to get my blood drawn. I've found that the staff working this location are nice and the process is not painful nor traumatic. It has a nice private parking lot and the ESCL is located downstairs. Every time I've been, there is almost no wait and I am in/out very quickly. They will send you copies of your results by email or Post office, just need to request it.

Went to East Greenwich location on 3/13/24. There were 2 customers there complaining they…read morecouldn't get waited on. I approached counter and staff member said, take a number, wouldn't even look up. Ok, so I became seated, and before I knew it, there was like 20 customers there, several walked out. Not sure what happened, but no one was being called. After waiting 15 minutes, an elderly couple approached the counter and when the lady complained about the wait, the employee started yelling and called for security. This employee was way out of line, she started the yelling. As it was finally my turn to be waited on, I waited half an hour, someone was called before me, I told the receptionist who had made a mistake in who was to go next. This location is at 1454 South County Trail, definitely will not be returning.

Entered this place at 1515 Smith St for the first time because my doctor insisted I use a lifespan…read morelaboratory. When I arrived I found the place deserted. I knocked and after a few minutes a window opened. I felt as though I was interrupting them. After the initial greeting, I was instruct to sit in the adjacent room. There were many chairs, but having had blood drawn many time I knew what chair I should sit in without instruction. The technician soon cam in while still chatting with the other technician who was still in the greeting area. My blood was drawn while they continue to converse with each other and certainly not paying much attention to their patient. They were even criticizing their employer referring to Lifespan as "cheap". When the drawn was down the technician removed the needle not looking at the injection site, but rather looking towards the person he was talking to. Withdrawing the needle was extremely painful. Seem as if it was withdrawn at a bad angle. The picture shows the end result

I used to come to this location when it used to be part of the East Side Lab network. Today I went…read morein and I was surprised to see that it is now a Southcoast Health Laboratory. I needed to get my bloodwork for my annual physical checkup. Melissa was really friendly and nice to me. I told her I hate needles and she made me very comfortable by telling me that she was going to use a baby needle and a butterfly to minimize any pain or discomfort. The procedure was easy and painless. I was very happy with it. The network of laboratories in MA and RI, offer full-service, stat/urgent testing, and most reference testing, as well as comprehensive anatomic pathology and cytology services. I fully recommend. Free parking in front of the entrance.

The phlebotomist at the primary care walk in in East providence is very unprofessional and he gives…read morethe facility a very bad rating. I can't tell you his name because he had his badge turned around, but I'm sure cooperate knows who he is because there are bad reviews about him on the walk ins reviews. he slams things, talks extremely rude and is very aggressive and unprofessional.

Awful customer service, they don't care about the patient, they take a lot of time to get the…read moreresults and the building is awful!

The lab is located on the first floor of a medical center building…read more They open at 9 am and there was no one before me at 9 am. The technician was very patient and professional. The process was quick and smooth. Much easier than to drive to the RI Hospital area and deal with traffic and pay parking.

Ridiculous wait time of three hours. Promised 45 minutes to 1 hour wait. Inquired about the long…read morewait and was told the "doctors" were at lunch. Poor time management and communication with patients. Not impressed, not recommended, and will never return.

First thing I noticed was how clean it was!! Organized, short wait, extremely friendly and…read moreattentive staff. They offer all different types of care Primary, walk in, and other services available.. I felt like I was in great hands. Very happy to be a new patient here.

I was informed by my new employer that I needed a TB test done within 90 days prior to start date…read moreto be in compliance with new hire guidelines. The physician ordered the test through Quest and sent me a copy of the lab order. In the physician's email, he stated that I can go to any quest lab to have the blood drawn and I can also just walk into a Quest lab without an appointment. However, the lab order stated "Making an appointment before you arrive is strongly encouraged. Appointments will receive priority and walk-ins may be accommodated during the next available appointment opening, but cannot be guaranteed same-day service." I felt more reassured to have an appointment and went to their website: www.QuestDiagnostics.com/appointment to make one. I saw the closest Quest location was 1524 Atwood Ave, 1St Fl Suite 133 Johnston, RI 02919-3228 with availabilities and chose which time worked best for me. I received email and text reminders about the appointment. The Quest location was easy to locate and there are plenty of parking spots. I went into the building and found Suite 133. I used the check-in kiosk and then I was called into one of the rooms. The technician was friendly and wished me luck on my new job. Four days later, I received an email that my lab results were complete and they've been added to my account. I logged in my MyQuest® account to see my results.

Todd, the phlebotomist, is phenomenal. He's quick, efficient, thorough, and very good with the…read moreneedle. Quest itself, however, is ridiculous. Bloodwork takes FOREVER to come back. For 40+ years, I've had bloodwork results in 26 hours MAX- usually much less. This is my first visit to Quest and it will be the last.

They were very thorough on asking you to verify your information (I love that)... they super…read morefriendly and courteous. I also didn't realize that there was more than one blood work clinic in this building that makes it super convenient for us!!

Love this place! I have been doing acne studies for a few years now, and I enjoy it. The staff are…read morethe kindest people you will ever meet seriously. So welcoming and caring. The place can get a little busy but they make sure to have you in and out. This place is for research studies , so check it out some extra cash and possibly something to help your condition. It's cool and interesting if you have some extra time and would like some extra cash. I recommend this place to everyone, they have studies such as for acne, asthma, copd and other things ! Check it out ! The parking lot is huge so no worries on parking! And it's pretty easy to find the place they have directories everywhere inside this building. Plus the staff will help you find it very easily.