I made an appointment online the day before. Walked into a full waiting area of about 4 people,…read moreand my name was called within a few minutes. Tip: they take appointments before any walk in. Service was quick and I was in and out. The nurse was good at her job. My only complaint is that it's in the basement of a big building and there is no cell reception ( not their fault) but they have an online check in when you get there. that I was unable to use because of no service. It was clean and quick for routine medical tests.

The website makes it easy to schedule an appointment, but walk-ins are also accepted if they aren't…read moretoo busy. Blood work results seem to come in quicker than other labs I have been to and if you make an account you can view your results online. It's all very convenient, and quick, and they seem to accept most insurance plans. I have never sat more than 10 minutes in the waiting room and 2 of the 3 phlebotomists I have seen there are exceptionally skilled at dealing with my tiny veins which are difficult for some to access. They don't even leave bruises.

New facility. Professional staff with new equipment explained everything and had my images done in…read more15 minutes. Plenty of parking and easy access as a walk in.

I could not get through the phone, because they are so busy... but I went in person, there was a…read morebit of a wait but the lab work was done. Staff was friendly, wore a face mask and was extremely patient and nice while struggling with small veins. Good bedside manners.

Marie in the Cranston office is the best. We have been going to the Cranston office for years and…read moreas long as Marie is on staff we will continue to go. She always greets you with a smile and treats you with respect. Very professional and painless. I can not say enough good things about her.

Fast turn around times for standard testing and cultures. Never had an issue here. They dont di…read moresome more complex testing but thats to be expected from a smaller facility.

Needed bloodwork done for my new job. This location was only a few minutes away so I went here…read more I've never been here before but I'm so glad I went. There was one person in front of me and there was 2 techs I literally didn't wait longer than a couple minutes, Denise did my bloodwork she was very gentle she also checked me in and was very kind. The place is clean and plenty of parking. I would go here if I were in the area again. Very nice workers here and I was in and out I love that. Oh and I dislike needles very much- I made Denise aware of that and she spoke to me the whole time without even scaring me or hurting me.

New office, professional staff little to know wait as a walk in. Convenient location with ample…read moreparking.

Arrived at the clinic shortly after 8AM. Two men were sitting in the area behind the glass window…read more Both looked at me, no acknowledgement from either man. One was sitting in the lab chair having a conversation with the other behind a desk. I pulled a number, sat down and waited. Waited for almost 15 min. I was the ONLY patient in the lab. I was never called. I left and went to my doctor's office in the next building over to request a printed request for blood work. The receptionist tried to get me to go back to the lab. I steadfastly refused. I was handed the printout. I drove to Quest Labs, was in and out in less than 5 minutes. I found out East Side Labs charges more and Quest is the preferred lab for my insurance. Good, because I will never go back.

This place has a bad reputation. There are some good people there now, not so in the past. About 7…read moreyears ago I encountered the clinician from hell a middle age wise guy who practically announced he did not like working there/ In all honesty I felt like I had entered the gates of a concentration camp (with his attitude). Totally botched the needle insertion, I was left with a bruised and sore arm for days. TO THE MANAGEMENT: Please pay a little bit more to have good people working there/ I was going to report this place to the board of health (but I was too busy with work)

This morning I had to get some blood work done and take a 2 hour glucose test. Luckily, my…read morenutritionists building has a Quest Diagnostics in it...... Super convenient. The office is very small overall but cozy. There is one woman who works here and she is splendid. Extremely nice and professional. I mentioned to her that I have an issue with needles and that I will never out grow my fear unfortunately, and she was completely sympathetic. She used a needle one size down from the one she normally would use in order for me to not feel it. You know, I didn't! I was very thankful! She also took the time to explain the glucose test process. The office is very clean and well kept. There is some reading material, but nothing that interested me so my suggestion is to bring something to read if you think you will be awhile. My ONLY reason for the 4 stars is because they are not open weekends. I had come here Saturday morning as to try and avoid interrupting my work week and the hours, which are posted right on the door, only show Monday-Friday 7:30am - 5:00pm. So the only time I could do this was a weekday morning.

Small office with a small staff and short hours. But they are experienced and the one woman who's…read morebeen working there for a while is very friendly. Also, if there's an issue with locating a vein they don't poke around. A simple butterfly (think that's the name) will be inserted. Rarely that's the case with me lbut it's happened at hospitals and other facilities - the constant poking with no blood. Here they remember and she finds the correct spot first try everytime. The intake is a bit lengthy but they do it right and unlike East Side they do it in front of you and explain any questions before you initial or sign. Again other places treat you like a deli order and you sit in the waiting room until they do the paperwork and surprise surprise, I've gotten bills for things my insurance didn't cover at East Side where Quest will look and make sure all is well. Even with the short hours - I'm giving this 5 stars because of the quality of service. Besides, I usually have to fast anyway so it's not an issue. It's a walk in & appointment so those that get angry, make an appointment.

Rita was fantastic! I am phobic about needles having had prior issues at other Labs BUT Rita did…read moremy blood work perfectly. Didn't even feel a pinch! I highly recommend her and will go to her for all my lab work in the future!

Prior to drawing my blood, the girl was around the corner coughing/hacking. Then she wiped her nose…read morew/her hand. After putting on gloves, she then couldn't seem to find a vein on my left side. Then she tries the right. Never had an issue before. Just after she inserts the needle, she calls over another girl to help her b/c she moved the needle (which I was getting stabbed w/on the inside). The other girl had to help w/getting the needle back to where it needed to be and putting the vile on to collect the blood. They never took the rubber band off the whole time while saying the blood is coming out slowly. Meanwhile, there's blood dripping on the floor. After all that, two of the tests couldn't be done b/c the blood was hemolyzed, which means the blood was compromised either when it was drawn or when it was transported and couldn't be used. This is the 2nd time a Lifespan lab has screwed up my samples so my tests couldn't be done.

I had to get some labs done, since my doctor's office doesn't have a lab. I just tried to look up a…read morespot close to where I lived and was glad to find this Lifespan Lab. The women working at this lab were so friendly and welcoming. There were a few people ahead of me, but they got through everyone as fast as they could. And they did it with a smile and some chit chat, which isn't always the case at labs. Parking was also super easy as they have a large lot that is shared with other medical offices. I'll be returning to this lab the next time I need some labs done!

This place has five people working in reception and kept me the only patient in waiting room…read morewaiting for 20 minutes with no explanation except to take a seat and they would call me. They proceeded to socialize with each other and finally seemed to remember I was there. Will not be coming back to this lab.