This morning I had to get some blood work done and take a 2 hour glucose test. Luckily, my…read morenutritionists building has a Quest Diagnostics in it...... Super convenient. The office is very small overall but cozy. There is one woman who works here and she is splendid. Extremely nice and professional. I mentioned to her that I have an issue with needles and that I will never out grow my fear unfortunately, and she was completely sympathetic. She used a needle one size down from the one she normally would use in order for me to not feel it. You know, I didn't! I was very thankful! She also took the time to explain the glucose test process. The office is very clean and well kept. There is some reading material, but nothing that interested me so my suggestion is to bring something to read if you think you will be awhile. My ONLY reason for the 4 stars is because they are not open weekends. I had come here Saturday morning as to try and avoid interrupting my work week and the hours, which are posted right on the door, only show Monday-Friday 7:30am - 5:00pm. So the only time I could do this was a weekday morning.

Small office with a small staff and short hours. But they are experienced and the one woman who's…read morebeen working there for a while is very friendly. Also, if there's an issue with locating a vein they don't poke around. A simple butterfly (think that's the name) will be inserted. Rarely that's the case with me lbut it's happened at hospitals and other facilities - the constant poking with no blood. Here they remember and she finds the correct spot first try everytime. The intake is a bit lengthy but they do it right and unlike East Side they do it in front of you and explain any questions before you initial or sign. Again other places treat you like a deli order and you sit in the waiting room until they do the paperwork and surprise surprise, I've gotten bills for things my insurance didn't cover at East Side where Quest will look and make sure all is well. Even with the short hours - I'm giving this 5 stars because of the quality of service. Besides, I usually have to fast anyway so it's not an issue. It's a walk in & appointment so those that get angry, make an appointment.

Prior to drawing my blood, the girl was around the corner coughing/hacking. Then she wiped her nose…read morew/her hand. After putting on gloves, she then couldn't seem to find a vein on my left side. Then she tries the right. Never had an issue before. Just after she inserts the needle, she calls over another girl to help her b/c she moved the needle (which I was getting stabbed w/on the inside). The other girl had to help w/getting the needle back to where it needed to be and putting the vile on to collect the blood. They never took the rubber band off the whole time while saying the blood is coming out slowly. Meanwhile, there's blood dripping on the floor. After all that, two of the tests couldn't be done b/c the blood was hemolyzed, which means the blood was compromised either when it was drawn or when it was transported and couldn't be used. This is the 2nd time a Lifespan lab has screwed up my samples so my tests couldn't be done.

I was on hold for 10 minutes before I was told that I had to be transferred to another department,…read moreI was on hold with them for 18 minutes before they told me they had to transfer me again!!!!!!!!!!!! What a terrible system for booking or rescheduling an appointment. I hope you have all day :(

Couldn't hope to be treated any better. The staff was friendly. The Technician went out of Her way…read moreto make me feel relaxed and to help me be as comfortable as possible. She was very patient with me. Modern equipment. Clean. Walk in service. My wait was less than 10 minutes. I will go back if needed.

Won't go anywhere else now that I've been here a few times. Quick, clean, staff is friendlyread more

Went for an MRI and they got me very quickly on the schedule…read more What I was not very happy about .... was that when they gave me the results, they were not very subtle. They told me you are going to the hospital.... I would had rather had someone explain to me the results, the expectations, the options....not just.........you have to go to the hospital... Careful communication in issues having to do with major health is very important....they could improve on that......

I have been visiting this facility for years and I have never had a problem. The Customer Service…read moreand timing of each appointment is perfect.

If you value your time, AVOID the Rolfe St location. Two days in a row they were closed during…read moreposted business hours.

Marie in the Cranston office is the best. We have been going to the Cranston office for years and…read moreas long as Marie is on staff we will continue to go. She always greets you with a smile and treats you with respect. Very professional and painless. I can not say enough good things about her.

I had one visit there and the lady was very professional.and she joked with me while taking my…read morefloor.im not sure where the guy went that gave one star but couldn't have been there.

I had to give this place 1 star, but I would rate this place zero stars. I had to use an east side…read moreclin lab and was given a list of locations. I went here for convenience. The place is practically empty and dingy. I walked in and the phlebotomist was sitting at a desk talking with a person about football. He ignored me for sometime and continued with his conversation for another 15 minutes. I went back to the window to make sure he knew a patient was waiting. He then yelled, no exaggeration, take a seat. So I spent 1/2 hour listening to this obnoxious unprofessional person, and realize I would not let him near my arm with a needle. Go to Pontiac Avenue in Cranston, friendly, clean and professional, they are 5-minutes and a world apart.

Having multiple health issues so in the past month I have been here for an ultrasound, X-ray and…read moreMRI. Staff is efficient and explains everything well. I'm taking off a star because the front desk people are just average. Also I had not had water in 4 hours and wanted my water bottle refilled. Gave me attitude, but intimately did it.

11 out of 10! The ladies at the Eddy Labcorp location are the best. Super sweet and efficient…read more Painless. Highly recommend.

Condescending customer service. Was asked by my attorney to report to this lab. Front desk lady…read morespoke to me condescendingly as if I was born knowing how their office operates. Sorry for making you work.