I believe this lab that is 'in-network' with my new health insurance. Located in the Warwick Mall…read morecomplex of buildings, this Medical Building is on the corner of Bald Hill Rd and W. Natick Rd. Same building as Concentra Urgent Care. No appointment necessary. The entrance is under the drive through portico facing Macy's (sort of). Nice to have the overhead protection to drop off someone on a rainy day. There is plenty of parking in front of the building. As soon as you enter, straight ahead a few steps lead down. If you need to use the elevator, it's to the right of the steps. The waiting area for the lab is at the bottom of the steps and to the left. Take a number by the check-in window and have a seat. The waiting area is clean and comfortable. When your number is called, hand your lab slip, ID and insurance card to the receptionist. Reception will log you in, be sure they have all your insurance info in the system and add the ordered tests which will print labels for phlebotomy staff. A phlebotomist will come to the door and call your first name when it's your turn. During my first visit a student phlebotomist did my blood draw under the supervision of the staff phlebotomist. She did a great job and I was in and out quickly. The room where they do the draws is brightly lit and very clean. Staff were all very friendly and the receptionist really helped me out with insurance. If this is a convenient location for you, it seems like a good choice. Now, let's see if my insurance carrier agrees.

I went there today for a blood draw and after almost a half hour wait I walked out with my number…read morestill in my hand. I even went up to the window thinking they didn't know I was there. She said she knew I was there but she was doing something. There was one other person in the waiting room. I have never waited that long there with more people in the waiting room. This happened today 4/20/26 11:40 am.

New facility. Professional staff with new equipment explained everything and had my images done in…read more15 minutes. Plenty of parking and easy access as a walk in.

I could not get through the phone, because they are so busy... but I went in person, there was a…read morebit of a wait but the lab work was done. Staff was friendly, wore a face mask and was extremely patient and nice while struggling with small veins. Good bedside manners.

This should be reviewed for several reasons including because this was my first "real" job…read more Mostly because many people don't realize that YOU can use this lab!! That is right, you the homeowner, business owner, worker, etc may need a laboratory and there is one right down the street! Located right off the busy Jefferson Blvd in Warwick, this lab offers testing for water, soil, air, lead, asbestos, and more!! So say your water taste funny or you are concerned about lead paint or that you soil may be contaminated...oh dear! Call RIAL (that is what we call it), and they can help you. I could go on and on with all that they offer, but mostly want you all to know that there are business like this out there that offer great services, great customer service, and fair prices. Yeah, I'm biased because I worked there, but seriously there are great people there and services that many people don't even know about. So after you go out for dinner at a place you checked on Yelp first, just remember that the restaurant you went to might have used a lab to test their water to make sure it is safe for you, and you can to. Thank you Tony, may you rest in peace.

These people have screwed up my testing 8 times over the past 3 years!! All testing mistakes that…read morecost big$$ for every violation with the Dept of Water Quality! They are as unprofessional as you can get! To say that I am disgusted with these idiots is an understatement. These people are trying to sue me instead of apologize. Truly disgraceful. I am embarrassed for you. KARMA IS A ...

Arrived at the clinic shortly after 8AM. Two men were sitting in the area behind the glass window…read more Both looked at me, no acknowledgement from either man. One was sitting in the lab chair having a conversation with the other behind a desk. I pulled a number, sat down and waited. Waited for almost 15 min. I was the ONLY patient in the lab. I was never called. I left and went to my doctor's office in the next building over to request a printed request for blood work. The receptionist tried to get me to go back to the lab. I steadfastly refused. I was handed the printout. I drove to Quest Labs, was in and out in less than 5 minutes. I found out East Side Labs charges more and Quest is the preferred lab for my insurance. Good, because I will never go back.

This place has a bad reputation. There are some good people there now, not so in the past. About 7…read moreyears ago I encountered the clinician from hell a middle age wise guy who practically announced he did not like working there/ In all honesty I felt like I had entered the gates of a concentration camp (with his attitude). Totally botched the needle insertion, I was left with a bruised and sore arm for days. TO THE MANAGEMENT: Please pay a little bit more to have good people working there/ I was going to report this place to the board of health (but I was too busy with work)

Clean, quick and efficient. Very skilled phlebotomist on site. Been several times and always…read morepleased.

Quick and efficient. Great customer service. Was very aware of timelines. All the locations I have…read morebeen to were great!

Rita was fantastic! I am phobic about needles having had prior issues at other Labs BUT Rita did…read moremy blood work perfectly. Didn't even feel a pinch! I highly recommend her and will go to her for all my lab work in the future!

I had one visit there and the lady was very professional.and she joked with me while taking my…read morefloor.im not sure where the guy went that gave one star but couldn't have been there.

I had to give this place 1 star, but I would rate this place zero stars. I had to use an east side…read moreclin lab and was given a list of locations. I went here for convenience. The place is practically empty and dingy. I walked in and the phlebotomist was sitting at a desk talking with a person about football. He ignored me for sometime and continued with his conversation for another 15 minutes. I went back to the window to make sure he knew a patient was waiting. He then yelled, no exaggeration, take a seat. So I spent 1/2 hour listening to this obnoxious unprofessional person, and realize I would not let him near my arm with a needle. Go to Pontiac Avenue in Cranston, friendly, clean and professional, they are 5-minutes and a world apart.

I have been disenchanted with Oak Street for a few years now, but it's nearly impossible to find…read moreanother PCP. I made an appointment for today at 8 a.m. because that was the first appt. of the day, figuring I would get right in. I arrived at 7:45 and found the door locked. Someone opened it 10 minutes later saying that they don't open until 8 a.m.! Rude! They set the appt. schedules not us. My biggest complaint is that they want you to arrive early, but I have never, repeat never, been seen on time. Usually they are 15 - 20 minutes late. It was that way today - and, for the first appt. of the day. They do not respect your time but they expect you to respect theirs. This experience is a continuation of every appointment I've had with them.

They are the worst place ever because they only care about giving people medicine not helping…read moreanyone out with real problems and they keep you waiting for a ride him to there. When they first started out they were really good until they combined themselves with CVS Pharmacy not they don't seem to care about their patients anymore now. I would recommend finding yourself a real good doctor please stay away from Oakstreet Health because they gave me diarrhea there now.

This morning I had to get some blood work done and take a 2 hour glucose test. Luckily, my…read morenutritionists building has a Quest Diagnostics in it...... Super convenient. The office is very small overall but cozy. There is one woman who works here and she is splendid. Extremely nice and professional. I mentioned to her that I have an issue with needles and that I will never out grow my fear unfortunately, and she was completely sympathetic. She used a needle one size down from the one she normally would use in order for me to not feel it. You know, I didn't! I was very thankful! She also took the time to explain the glucose test process. The office is very clean and well kept. There is some reading material, but nothing that interested me so my suggestion is to bring something to read if you think you will be awhile. My ONLY reason for the 4 stars is because they are not open weekends. I had come here Saturday morning as to try and avoid interrupting my work week and the hours, which are posted right on the door, only show Monday-Friday 7:30am - 5:00pm. So the only time I could do this was a weekday morning.

Small office with a small staff and short hours. But they are experienced and the one woman who's…read morebeen working there for a while is very friendly. Also, if there's an issue with locating a vein they don't poke around. A simple butterfly (think that's the name) will be inserted. Rarely that's the case with me lbut it's happened at hospitals and other facilities - the constant poking with no blood. Here they remember and she finds the correct spot first try everytime. The intake is a bit lengthy but they do it right and unlike East Side they do it in front of you and explain any questions before you initial or sign. Again other places treat you like a deli order and you sit in the waiting room until they do the paperwork and surprise surprise, I've gotten bills for things my insurance didn't cover at East Side where Quest will look and make sure all is well. Even with the short hours - I'm giving this 5 stars because of the quality of service. Besides, I usually have to fast anyway so it's not an issue. It's a walk in & appointment so those that get angry, make an appointment.