Open Sat morning but only provided a small pee container for my 94 yr old mother to do a stool…read moresample. No "hat or stick" that used to be provided to help collect sample. Really! Check other labs before you scedule this test.

The ONLY reason I am here is because the doctor wanted the blood work done "in office"…read more I've been to another location. The corporate office must recruit from the same ilk of people. The two women in this office obviously do not like working with the public. Once again, I was the only person in this location who was a patient, I was told I have to wait 10 minutes, asked for my address across the waiting room, I gave the street address and was told "Again". Seriously? Across the waiting room? . Later another woman arrived and was greeted with the same indifference. So, here I sit. Waiting. If I have any additional blood work for this particular doctor, I will go to Quest. I cannot believe two different locations of this lab have such a low level of customer service. I am dreading getting my blood taken here. 15 minutes later and I am still waiting. Dare I bolt and make a run for it? Unfortunately no, I have X-rays do do down the hallway. I was finally taken in the "back", no room for my small purse. Thankfully I'm chatty and didn't notice the 6 plus vials of blood being taken. The tech was pleasant. Be sure to go to Quest!

Needed bloodwork done for my new job. This location was only a few minutes away so I went here…read more I've never been here before but I'm so glad I went. There was one person in front of me and there was 2 techs I literally didn't wait longer than a couple minutes, Denise did my bloodwork she was very gentle she also checked me in and was very kind. The place is clean and plenty of parking. I would go here if I were in the area again. Very nice workers here and I was in and out I love that. Oh and I dislike needles very much- I made Denise aware of that and she spoke to me the whole time without even scaring me or hurting me.

New office, professional staff little to know wait as a walk in. Convenient location with ample…read moreparking.

New facility. Professional staff with new equipment explained everything and had my images done in…read more15 minutes. Plenty of parking and easy access as a walk in.

I could not get through the phone, because they are so busy... but I went in person, there was a…read morebit of a wait but the lab work was done. Staff was friendly, wore a face mask and was extremely patient and nice while struggling with small veins. Good bedside manners.

I made an appointment online the day before. Walked into a full waiting area of about 4 people,…read moreand my name was called within a few minutes. Tip: they take appointments before any walk in. Service was quick and I was in and out. The nurse was good at her job. My only complaint is that it's in the basement of a big building and there is no cell reception ( not their fault) but they have an online check in when you get there. that I was unable to use because of no service. It was clean and quick for routine medical tests.

The website makes it easy to schedule an appointment, but walk-ins are also accepted if they aren't…read moretoo busy. Blood work results seem to come in quicker than other labs I have been to and if you make an account you can view your results online. It's all very convenient, and quick, and they seem to accept most insurance plans. I have never sat more than 10 minutes in the waiting room and 2 of the 3 phlebotomists I have seen there are exceptionally skilled at dealing with my tiny veins which are difficult for some to access. They don't even leave bruises.

I had one visit there and the lady was very professional.and she joked with me while taking my…read morefloor.im not sure where the guy went that gave one star but couldn't have been there.

I had to give this place 1 star, but I would rate this place zero stars. I had to use an east side…read moreclin lab and was given a list of locations. I went here for convenience. The place is practically empty and dingy. I walked in and the phlebotomist was sitting at a desk talking with a person about football. He ignored me for sometime and continued with his conversation for another 15 minutes. I went back to the window to make sure he knew a patient was waiting. He then yelled, no exaggeration, take a seat. So I spent 1/2 hour listening to this obnoxious unprofessional person, and realize I would not let him near my arm with a needle. Go to Pontiac Avenue in Cranston, friendly, clean and professional, they are 5-minutes and a world apart.

Prior to drawing my blood, the girl was around the corner coughing/hacking. Then she wiped her nose…read morew/her hand. After putting on gloves, she then couldn't seem to find a vein on my left side. Then she tries the right. Never had an issue before. Just after she inserts the needle, she calls over another girl to help her b/c she moved the needle (which I was getting stabbed w/on the inside). The other girl had to help w/getting the needle back to where it needed to be and putting the vile on to collect the blood. They never took the rubber band off the whole time while saying the blood is coming out slowly. Meanwhile, there's blood dripping on the floor. After all that, two of the tests couldn't be done b/c the blood was hemolyzed, which means the blood was compromised either when it was drawn or when it was transported and couldn't be used. This is the 2nd time a Lifespan lab has screwed up my samples so my tests couldn't be done.

Arrived at the clinic shortly after 8AM. Two men were sitting in the area behind the glass window…read more Both looked at me, no acknowledgement from either man. One was sitting in the lab chair having a conversation with the other behind a desk. I pulled a number, sat down and waited. Waited for almost 15 min. I was the ONLY patient in the lab. I was never called. I left and went to my doctor's office in the next building over to request a printed request for blood work. The receptionist tried to get me to go back to the lab. I steadfastly refused. I was handed the printout. I drove to Quest Labs, was in and out in less than 5 minutes. I found out East Side Labs charges more and Quest is the preferred lab for my insurance. Good, because I will never go back.

This place has a bad reputation. There are some good people there now, not so in the past. About 7…read moreyears ago I encountered the clinician from hell a middle age wise guy who practically announced he did not like working there/ In all honesty I felt like I had entered the gates of a concentration camp (with his attitude). Totally botched the needle insertion, I was left with a bruised and sore arm for days. TO THE MANAGEMENT: Please pay a little bit more to have good people working there/ I was going to report this place to the board of health (but I was too busy with work)

I have been going to this lab for a few years now. it is ALWAYS a very good experience. the staff…read moreis very pleasant and the wait times are minamal.

Just moved to Riverside and this is a small place tucked away right down the road from me. Walking…read moredistance actually. Didn't even know it was there until I needed blood work done. With my medical issues, I'm regularly getting tests done, such as blood drawn. So it's important I find a solid, respectable lab with moving. The two ladies were so sweet and it was an intern who drew the blood. Didn't even feel it and she was better than most phlebotomists I've seen. I was in and out within minutes, then walked across the street to my fav cafe and got a bite. Absolutely perfect. Two thumbs way up.

I believe this lab that is 'in-network' with my new health insurance. Located in the Warwick Mall…read morecomplex of buildings, this Medical Building is on the corner of Bald Hill Rd and W. Natick Rd. Same building as Concentra Urgent Care. No appointment necessary. The entrance is under the drive through portico facing Macy's (sort of). Nice to have the overhead protection to drop off someone on a rainy day. There is plenty of parking in front of the building. As soon as you enter, straight ahead a few steps lead down. If you need to use the elevator, it's to the right of the steps. The waiting area for the lab is at the bottom of the steps and to the left. Take a number by the check-in window and have a seat. The waiting area is clean and comfortable. When your number is called, hand your lab slip, ID and insurance card to the receptionist. Reception will log you in, be sure they have all your insurance info in the system and add the ordered tests which will print labels for phlebotomy staff. A phlebotomist will come to the door and call your first name when it's your turn. During my first visit a student phlebotomist did my blood draw under the supervision of the staff phlebotomist. She did a great job and I was in and out quickly. The room where they do the draws is brightly lit and very clean. Staff were all very friendly and the receptionist really helped me out with insurance. If this is a convenient location for you, it seems like a good choice. Now, let's see if my insurance carrier agrees.

Unorganized lazy people. Every month I had to do bloodwork with them and every time I had to call…read moremy doctor to fax them again the blood order. They should have them when I started the first month. They are rude and unprofessional. No empathy for sick patients. I'm done, never going back again.

What a terrible experience. Dismissed completely by doctor…read moreDrobnis and the admin woman, Jessica. So demeaning and dismissive. Young pregnant woman going in to seek help with nothing but terrible repore. Super disappointed. Will look elsewhere. Was hoping to find good, kind, and compassionate care here in RI, but will go back to Boston for what I need. Terrible and just

I saw a neuro about seizures, because one of my other specialists wanted me to get checked. The Dr…read moreseemed like he was annoyed just to even speak with me, he implied I was making things up, was dismissive of the referring doctors notes and of my questions, at times felt like he was mocking me, and took me in 25 minutes late. He did order the necessary imaging and scans, but the whole time he just made me feel stupid for even being there. I had to repeat myself multiple times, as it seemed like he was just ignoring what I said (based on his own questions and how he interacted with me). It was my first visit with this doctor, so maybe he was just having a bad day, but that's not an excuse to treat patients that way and it makes me nervous for my follow-up with him.