GO HERE These reviews had me so freaked out ... not at all…read moremy experience. Easy FREE parking. Less than 5 minute wait, no appointment. All sweet staff. I forget her name but she was so kind and talked to me because I was nervous (hate blood draws) Great experience. So easy. Go here, don't think twice.

This is for the facility at 7777 Forest, not Gaston…read more Facility shut down because their computers are down. I get it, those things happen. But they locked the doors and would not let anyone into the waiting room. When I knocked on the door to ask what was happening and when they thought the system might be back up, an employee who answered the door was absolutely rude. When people go for medical testing, it's not a happy situation generally. These employees show no understanding or compassion. That reflects poorly on the company that hired them.

I had an appointment and they verified via text. I paid the park and when I got there there was a…read moresign on the door that they care closed for "inclement weather." There is no precipitation, it is just cold. It is winter. I wouldn't be mad they texted me to cancel, I actually got a text to confirm. Also the fact that I had to pay to park is annoying!

So had an appt for 1:30 I arrive at 1:15 to be early. There is a couple in front of me waiting for…read moretheir 1:10 appt so no biggie. 1:30 hits after 15 mins of 10 workers giggling laughing , dancing , complaining about being at work and legit recording tik toks , someone comes out and says "sorry our systems are down so we don't know when it'll be back up." If you want to come to a ratchet and unprofessional place to waste time , COME HERE. legit astonished and this is our future. Smh.

Essencecare was so gentle and calming. I am frightened of needles but their calming mannerism and…read morepatience made it a peaceful lab draw. Thank you ladies!

From the owner: At EssenceCare Labs we strive on integrity to provide compassionate care while prioritizing…read moreconvenience, accuracy and personalized care. By offering in-home lab services to meet individual needs. Form routine bloodwork to speciality testing. Our mission is to ensure a seamless and comfortable visit while meeting your lab needs.

Care quality was awful and is rude. Never available when needed. Thanks for nothing. Use a…read moredifferent location.

I arrived right when they opened, about 15-30 minutes prior to my scheduled appointment. They took…read moreme back in less than 5 minutes. The lady who took my blood was very friendly and answered my many questions. The entire appointment took maybe 5 minutes total. Definitely recommend if you need labs done

I had Booked my appointment with Comfort phlebotomist and marina has been the very best through out…read morethe whole time drawing blood from me with her having so many years in experience, it came out as smooth as possible. Her care provided me with trust & knowing she knows what she's doing I will definitely be booking with her from now on I had some bad experiences before but this time I was happy to find someone I can trust!!

From the owner: 16 yrs experience in Phlebotomy, Medical Assistant 12yrs, Experience in Pediatrics, The Elderly,…read moreThe Handicap and Disabled, Adult Family Practice, Experience in Paternity testing, DNA Gender testing.

Needed a test for my probation while I was out of state with specific requirements and she had that…read moreand then some. I also got the report myself which was pleasing. Very helpful, educated, and easy to communicate with.

I travel for work frequently, which puts me in a predicament when called in for testing, especially…read morewith my work hours. I was thankfully able to arrange for after hours testing. I highly recommend this facility. They are friendly and available after working hours.

Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.