GO HERE These reviews had me so freaked out ... not at all…read moremy experience. Easy FREE parking. Less than 5 minute wait, no appointment. All sweet staff. I forget her name but she was so kind and talked to me because I was nervous (hate blood draws) Great experience. So easy. Go here, don't think twice.

This is for the facility at 7777 Forest, not Gaston…read more Facility shut down because their computers are down. I get it, those things happen. But they locked the doors and would not let anyone into the waiting room. When I knocked on the door to ask what was happening and when they thought the system might be back up, an employee who answered the door was absolutely rude. When people go for medical testing, it's not a happy situation generally. These employees show no understanding or compassion. That reflects poorly on the company that hired them.

Quest Diagnostic at Baylor's Wadley tower was quite impressive. Check-in by kiosk with only driver…read morelicense and insurance card (back and front of each.). My phlebotomist, Monday, was doing the work of ten men. She was so lovely and patient and calm. I will continue to come to Quest, and hopefully I'll get Monday again.

I had an appointment and they verified via text. I paid the park and when I got there there was a…read moresign on the door that they care closed for "inclement weather." There is no precipitation, it is just cold. It is winter. I wouldn't be mad they texted me to cancel, I actually got a text to confirm. Also the fact that I had to pay to park is annoying!

First appointment at 8 am. Dark til 6 after. Picture of person who showed up at 8:06 and…read moredisappeared in the back without doing any thing for the three patients waiting (me and two others from hall, pic attached). Use LabCorp

The hospital system that I was recently hired for sent me to this Quest location for drug test…read more Having previously been a traveling RN, I have taken numerous drug tests at labs all over the United States. When I entered into this Quest location, it was clean, had lots of seating available and a TV for entertainment. There was not an individual at the front desk but there was a kiosk just left of the window for signing in. Perhaps a sign that says "please sign in on the kiosk" would be helpful to have at the desk as there was an older gentleman there that did not know to sign in and he could have potentially waited a while because he was not signed in. After a few minutes, an employee came to the desk and asked if everyone in the lobby had signed in on the kiosk. She also asked who was there for a drug screening and instructed us on the portion of the paperwork that we needed to complete prior to being called back. I was called back pretty quickly for not having an appointment scheduled (I have waited an hour or more at some locations when I went without an appointment). While she was friendly, I do not remember the associate telling me her name. She told me to put my belongings into a cabinet (which we did not lock), handed me a cup and said "you have 2 minutes to give me urine above this line. Do not flush the toilet and bring the cup out with you when you're done". I was not told to wash my hands prior to giving the sample. Once I was done I was told to set the cup in the counter and use the hand sanitizer. I was then told to date and initial the labels for the specimen and sign on the electronic pad. I asked what I was signing on the pad for and she said that I was as just verifying that the correct name was listed on the screen and that it was my urine provided. She then said "you're all done". I asked "do I get a copy of the form that proves that I completed the drug screening?" She replied "yes it will be texted to you". While all Associates were pleasant and served me quickly, I had to ask a lot of questions which I felt should have been explained to me. I rated 3 stars because the facility was very clean, I was in and out quickly and the associates were pleasant to work with.

I arrived right when they opened, about 15-30 minutes prior to my scheduled appointment. They took…read moreme back in less than 5 minutes. The lady who took my blood was very friendly and answered my many questions. The entire appointment took maybe 5 minutes total. Definitely recommend if you need labs done

Care quality was awful and is rude. Never available when needed. Thanks for nothing. Use a…read moredifferent location.

I had Booked my appointment with Comfort phlebotomist and marina has been the very best through out…read morethe whole time drawing blood from me with her having so many years in experience, it came out as smooth as possible. Her care provided me with trust & knowing she knows what she's doing I will definitely be booking with her from now on I had some bad experiences before but this time I was happy to find someone I can trust!!

From the owner: 16 yrs experience in Phlebotomy, Medical Assistant 12yrs, Experience in Pediatrics, The Elderly,…read moreThe Handicap and Disabled, Adult Family Practice, Experience in Paternity testing, DNA Gender testing.

Needed a test for my probation while I was out of state with specific requirements and she had that…read moreand then some. I also got the report myself which was pleasing. Very helpful, educated, and easy to communicate with.

I travel for work frequently, which puts me in a predicament when called in for testing, especially…read morewith my work hours. I was thankfully able to arrange for after hours testing. I highly recommend this facility. They are friendly and available after working hours.

Staff are awesome -- very caring and helpful…read more The scans are quick and easy, giving an inside look into your health outside of a number on the scale

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.