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    Quest Diagnostics

    2.8 (33 reviews)
    Closed 6:30 am - 3:00 pm

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    Waiting for my lab work
    Celeste S.

    Sitting waiting to have done. Wait time was 25 minutes. Nurse was very nice and good didn't leave any problems in and out

    Lobby - clean and quiet

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    7 months ago

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    7 months ago

    Had an appointment booked and still waited over an hour I will never come back to this place again

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    9 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Photo of Karen V.
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    8246

    7 years ago

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    Quest Support

    Helpful 8
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    3 years ago

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    Photo of Daila M.
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    3 years ago

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    2 years ago

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    Photo of Celeste S.
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    6 years ago

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    Quest Support

    Thank you for sharing, Celeste!

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    2 years ago

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    10 years ago

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    5 years ago

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    Quest Support

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    6 years ago

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    Quest Support

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    6 years ago

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    Quest Support

    Thank you for sharing this feedback, Chuck!

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    6 years ago

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    Quest Support

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    6 years ago

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    5 years ago

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    7 years ago

    Bad service. Staff was not attending to the people in the waiting room. Waiting too long and bad attitude!

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    Photo of Rhea F.
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    10 years ago

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    6 years ago

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    Quest Support

    Thank you for sharing this feedback, Ashley!

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    5 years ago

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    7 years ago

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    4 years ago

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    Quest Support

    Thank you for your review, Kelly!

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    9 years ago

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    13 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    Review Highlights - Quest Diagnostics

    When you walk in you have to check in at an automated kiosk, no person is there to check you in.

    Mentioned in 2 reviews

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    Labcorp

    Labcorp

    2.5(8 reviews)
    2.9 mi

    Not a bad visit. However, corporate needs to address how one bad employee affects everyone…read more My tech, Alexander, was wonderful. He was careful, attentive, and did his job exceptionally. The lady that was training him, was not. I wish I had asked for her name. So, I'll do my best to describe her. African American, around 40's. With a very bad attitude. I sat down as she berated all the people waiting in lobby. She snatched all lab orders and spat out orders to quiet, calm, clients. A lady went up to the window for assistance. She didn't get a word out of her mouth before this lady told her to sit back down and wait until the others before her were taken care of. And, that she learn how to make an appointment. This employee continued to be short with Alexander while she "trained" him at the front desk. While I was grateful for Alexander and the other kind technician lady. This one employee made my visit very uncomfortable and unsatisfactory. I hope someone in corporate goes through these review and is able to address this toxic employee.

    I have had work done with Labcorp several times over the years, both through a doctor and their "On…read moreDemand" services via their site. Today I went to their Riverview FL office for some routine bloodwork and experienced one of the most toxic, rude, and borderline abusive employees I have ever encountered at a medical facility. The person I encountered is named "Drew" and I believe she is referred to in other reviews on a different site as well when it comes to abusive behavior toward patients. Their system went down and she seemed to be having some kind of meltdown. She kept talking about them needing to close for lunch and said that unless we had a hard copy of paperwork from a doctor that she would not do any bloodwork for us depsite having prepaid through their site. She didnt even know what the Ondemand services were and told me I had to get a faxed copy from Labcorp before we could do our bloodwork. I tried to explain it was an online prepaid blood draw and she claimed this could not be done unless a doctor or Labcorp sent her a fax with an order number. For anyone who is aware this is not a necessary part of the process and Ondemand online services do not need a hard copy order - that isnt even available and anyone can find this out for themselves. I attempted to show her the email proof and actually gave her the order number provided by Labcorp. I could even see my order number on the screen on her computer with my name on it and she still denied me service despite having set up an appointment and having all the necessary information. I had already called Labcorp and they stated there was no need for a fax copy to authorize the order. During my short intense exchange with this toxic woman I watched her belittle and dismiss several other people, even an elderly man that seemed extremely ill who had been waiting before we even arrived - and keep in mind this after almost one full hour of waiting for an appointment made days in advance. After just over an hour of waiting I made an appointment at a different lab corp location nearby. I can only pray my next experience is competent and that I can receive the services that I have already paid for. For anyone who reads this, please be aware that this place is staffed by a truly negative person who has no business working with the public in this capacity. Her only priority was closing for lunch and playing power games with the people who came in needing blood work. I hope that she receives the same type of treatment elsewhere in her own life, sometimes it is the only way people like this learn to treat others with respect. Shame on you Drew, you are a true bully.

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    Quest Diagnostics - It's so clean-abs Cracker Barrel is nearby

    Quest Diagnostics

    2.7(23 reviews)
    3.5 mi

    I came in for a TB test that I had scheduled online. When I met with the technician, I was informed…read morethat I needed to log into my account, reschedule the appointment, and pay for it online. The technician was very patient and helpful throughout the process. I was able to get my TB test done without any problems. The only issue I've experienced is that I never received a receipt and haven't been able to find one through the app, even after searching twice. That's the only problem I've had with an otherwise smooth experience. I will have to physically go into the quest office and request a receipt. I was hoping not to have to drive in to get this done. I tried to call them but the wait time is over 10 minutes so I've given up.

    Encountered the WORST ATTITUDE from a staff member today 7/15/2025. My 94 yr old mother had a lab…read morerequest for a urine sample from her doctor for a suspected uti. I had been emailed a copy of the lab request from the doctor during our drive to Quest but was reassured it would be in their system once we arrived so no need to stop and print it. We made an app appointment at 12:30 and when we arrived, the tech could not find the lab request so I offered the copy I had to be emailed over. That's when I first witnessed the attitude. As if I had inconvenienced her. Not my fault the system wasn't showing the test. There was only one other gentleman in the waiting room and no one else was on the wait list screen. The gentleman was having issues as well and was emailing his lab request paperwork. Tech handed me a post it with a handwritten email. I immediately sent the pdf attachment and continued to wait with my mother to be recalled. Tech came back out and spoke with the gentleman and then snapped at me as she walked back to towards the locked doors telling me make sure I only send the correct file attachment to which I stated that I had already done so and to please go check the email before being so snippy. 5 minutes later we are finally recalled back to room 6. Tech then complains that the referral doctor's name wasn't on the paperwork and I was looking directly at it with the ID number on the right column of the order. She continued to type my mother's year of birth incorrectly into the system and gave me an attitude again when I repeated the correct year to her. Then a coworker walked in and started chatting about needing her car battery jumped and my tech was sweet as pie to her offering to jump her car since she had a fresh new battery in hers and made jokes with her. As soon as the coworker left, the tech asks me if my mother is fasting and I ask "what for? She isn't having any blood drawn, just a urine sample for a suspected uti" I am then met again with her nasty unprofessional attitude as she snaps at me and says "I'm just doing my job and reading what is on my screen!" I then say to her that I'm asking a question because it seemed odd to ask for fasting for a urine sample for a UTI and I wanted to know what for? She then continues to run her mouth and tells us to leave the sample in the basket down the hall. Wish I would have gotten her name because she needs to be FIRED since she is completely RUDE/UNPROFESSIONAL and hates her job so much! As a paying customer, I do not need to put up with such nonsense. There are better labs out there. Stay away from the VALRICO location!

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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