Unfortunately the practice closed because he retired. He was…read moremy doc for over 20 years. The best GP I have ever met. Truly missed and not replacable.

I can't recall exactly what my in-laws' relation is with Dr. Perez -- I think my fiance's mother…read moreused to work for him -- but let's put all that aside for a moment because it's really irrelevant. I'm terrified of doctors. It's a totally irrational thing, but I hate going to see doctors because I'm afraid they're going to ask me if I exercise regularly & eat healthy & all that jazz, & if I say no (because I don't) they're going to tell me what a horrible person I am. My paranoia is so bad that if the doctor isn't friendly, I get the compulsion to lie & say I do everything right; & even if the doctor IS friendly, I usually get so stressed out that I start crying while I'm there -- for something as basic as a routine exam! This isn't helped by the fact that one doctor I had told me that my sudden onset of knee pain was because I was overweight (by all of 10 pounds...) & there was nothing I could do to relieve the pain other than lose weight, so I should come back & see her again in 6 months. THANKS, BITCH. But I digress. Dr. Perez puts me totally at ease. He talks to me like a friend, & it helps, of course, that he's known my fiance since he was little & he knows my in-laws & asks after them. I've never had a family doctor like this, & after seeing Dr. Perez I deeply regret that. He chats about all sorts of stuff with me while doing the exams (I've seen him for abdominal pain, shoulder injury, common cold, knee pain... bunch of stuff) -- school, work, travel, hobbies -- anything to put me at ease. He's gentle as can be in the physical examinations & when he prescribes me medicine he'll tell me if he knows a pharmacy that carries my rx cheaper than the rest. His staff are great -- Melissa, one of his nurses, is the most adept blood-drawer I've ever met, including Red Cross blood drive attendees. I feel NOTHING when she does it. Seriously, I don't ever want to see another doctor again other than Dr. Perez because I just feel so comfortable & so free to explain my problem & not feel afraid that I'm going to get scolded.

Quality care! Superior staff and location. Best Doctor in town. You will never be disappointedread more

I ditto everything good that's been said about Dr. B. She is the best for sure. Her bedside manner…read morealone is healing in itself. Same goes for her cheerful staff. I drive a couple of hours to see them all...be thankful for this practice.

I had my first appointment here, with the PA, and I am beyond pleased! I have never had a medical…read moreprofessional sit and actually talk through my symptoms and concerns in such great detail. I actually felt heard for one of the first times in healthcare. I loved that this practice really focuses on the source of what your concern is. It's not just about treating symptoms, but about what the root cause is and how to improve your overall health. I highly recommend! Side bar, office staff is also very friendly!

Came in for hubs. He hurt his elbow and was in a lot of pain. I originally booked the appointment…read moreat the location on N Dale Mabry in Carrollwood however when we arrived there e we were told they didn't have techs there should the dr need a scan to be done. So we were referred to this one and the staff moved our appointment out 30 minutes and changed to this location for us. All staff is typically so patient and friendly which is why I love Guidewell and would recommend to anyone. Arrived at this location to be greeted by friendly staff. The clinic was super clean. We were taken back within 5 minutes. Nurses and Dr were also very friendly. They take the time to learn the issue and walk the patient thru care. I'll always recommend Guidewell!

It says a lot that I'm giving this a 5 star review.....but you'll find in my details why and…read morealthough this place is a bit farther than several urgent care facilities near me, I believe they are sufficiently staffed and have the proper equipment for an urgent care and is a fantastic alternative to an ER. I will say.... it would be great if they (or ANY) urgent care would remain open past 7 or 8 pm. I remember back in the day places used to stay open until 10-11 pm. It doesn't exist anymore but I wish this place would be. On to the review... So I was experiencing some symptoms I had never had before and while trying to reach my primary care and other Drs for some assistance in what I was feeling and maybe how to handle, I was not able to get through nor get any return calls in a timely fashion. I went to another urgent care close by and they did not have the equipment available for what they were suggesting and recommended Guidewell. I was reluctant because it was way up the road, it was getting late in the afternoon, the traffic etc and still not getting any answers on how to diagnose and treat my symptoms. I took a chance, I called on the way and made an appointment. When I got there, the staff was very nice, they helped me get started with the check in process and the wait time was not that long, there were a few people ahead of me. Plus I had the appointment if there was a long wait. Once I was brought back, they triaged me, asked all the questions and immediately started with BP and the basic stuff, then they didn't just take blood but in case I needed fluids they put in an IV that would give them the option later rather than sticking me twice...luckily I didn't need fluids. They ran quite a few tests and in a very timely manner. When it was time for the doctor to come in, she listened, she was patient, she was very professional and cordial and very thorough going over my results and recommendations. I would definitely come here in the future...but beware the hours.

Best Doctor ever! Last time I check I don't think she was taking new patients but highly recommend…read moreif she is. The staff there is great. And the office is always on time. There's nothing worse than leaving work for what you think will be a quick appt and it turning into hours of wait to just see the dr. Dr Pham is very through and always answers all you questions. I never feel rushed or unsure. She also has a medspa next door. And every time I've been there she's came in and examined me prior to the technician doing anything which is surprising. I was expecting just the technician.

I am sad to write this post. I moved out of state to Florida. When you are trying to get newly…read moreestablished at many places at once you cannot remember which places you signed document on no show/late fee. My first appointment here was wonderful. I loved the provider I saw. I did cancel ahead of time my follow up visit with provider since I could see the labs online and I knew the answer was that my labs were normal and there would be no treatment needed. Many months later I woke up with a swollen eye. I called clinic and asked if I could get squeezed in that day. And wonderfully yes and I was happy. I also work in the health field and have patients. I was discussing my patients and lost track pf time. I started heading to this practice. I knew I'd be maybe 20 min late so I called. The lady on the phone was very nice. But said I was too late for the appointment and I understood. I asked the lady on the phone would I be charged for missing an appointment. Her answer was a "no don't worry you will not be charged". She asked if I wanted to get rescheduled. I told her that I didn't know if I could fit it in the next day but said okay good ahead and book it. Even with me expressing that I didn't know I could make it, the lady on the phone never said that if I somehow can't make it that I will be charged. Maybe I am an idiot, but I thought when I asked her if I'd be charged and her answering no, that that meant the place had no fees for missing (some places don't). I couldn't make the rescheduled visit. And yet again I spent a whole day with my patients and was not able to make it. I admit I didn't call them but was very busy and the practice was closed by the time I left work (6:10 pm). I notice a $50 fee today for missing. I called the practice and expressed my confusion with what the lady on the phone said as no you won't be charged for missing statement. I was polite. I asked for manager to reach out to me. Instead of customer service and asking me the patient what all happened and listening, I get a long text of dry black and white: "...Our office has a late cancel/no show policy that was informed to you when you initiated care. Due to the late cancel we waived the first fee and then you proceeded to no show your appt without contacting the office. Unfortunately, we are not able to waive this fee since this is your second no show/late cancel and have been aware of our office policies..." I was disheartened that they didn't even ask me about the situation. No, I was not aware of their policy even though I signed it many months ago. That is why I asked the lady on the phone if I am charged for missing the appointment. I sent a text back trying to explain that and got another dry black and white response back that I signed the documents on the no show/missed in July. I messaged to cancel all my appointments at their clinic. I wanted time to think about if I would want to come back or not. It was simple. No extra words. Was never mad. Frustrated, yes, but never angry. Just said to cancel all my appointments at their clinic. I tried to get back on the patient portal to pay the missed appointment balance and it will not let me on. So I text the number back asking if my portal was closed. I was met with a text that said "Your chart has been closed as you requested as you were not in agreement with our attendance policy. Please establish care with another Provider. Your No show fee has been waived..." I tried messaging back saying I never asked for my chart to be closed and never said I won't be in compliance of a no show fee. I do not mind paying no show fees when I know about it. That I simply was frustrated at their practice for the miscommunication of the lady on the phone saying there was no missed fee and was hit with a fee and appreciated a phone call to express my disappointment in a calm way. No response since. I'm pretty appalled at their customer service skills. It's a pity. I was excited to have this place as my family doctor place. Maybe they were jaded by patients not wanting to pay no show fees that they disregarded me wanting to politely talk about it. It is a shame. ​​

I saw this doctor at a different practice years ago. I was having a miscarriage and this guy…read morecouldn't have cared less. He and his staff were so cold and uncaring and seemed primarily interested in scheduling the D&C, which nets a larger fee. I've never forgotten how poorly they treated me.

I love this Dr and miss him so much. He closed his practice during the pandemic and he has been my…read moregynecologist since I was 19 I have not found another gynecologist who has treated me so compassionately and was so knowledgeable. I really miss this quality of care I cross my fingers every year in hopes that he's doing well and by the luck of the stars, he will open another practice. I will be the first one there. I had planned on him delivering my baby Dr. Gitomier this is Jade, W. thank you for your kindness and knowledge