Unbelievable wait times and extremely unprofessional treatment. My appointment was for NOON. I waited SEVEN HOURS before I received a call for my virtual appointment, by this time I was in bed with excruciating pain. I called the next day as instructed and waited SEVEN ADDITIONAL HOURS to get a call. By this time, I was housebound in agony. They could NOT get their technology correct. I am a technology manager so I am well familiar with virtual technology. I waited and waited (took screenshots to prove I was waiting in the virtual room). They tried to call, but because I was IN the virtual room, it went to voicemail. CHRYSTAL the assistant then proceeded to tell me it was MY fault and they would NOT honor my appointment, despite my 7 hour delay the day before. They told me I HAD TO COME IN THE OFFICE despite my pain level and incapacitation AN HOUR A WAY simply because they could not figure out their technology. THEN THEY PROCEEDED TO HANG UP ON ME! DO NOT USE THIS PHYSICIAN. read more