i I had a wonderful experience at Quest Diagnostics! My school required several immunity (titer)…read moreblood tests, and Minnie was incredibly helpful throughout the entire process. She took the time to explain everything clearly, answered my questions, and made the whole experience easy and stress-free. I truly appreciate her excellent customer service and would highly recommend this location. Thank you, Minnie! (Klaudeta)

i really like this location for the ease of making appointments online and mobile check-in . my…read moreappointment went fast and Krista was so funny and made my visit so much more enjoyable. It was well worth it after being without power that night so she really made my morning bright!

Horrible attitudes, horrible service, horrible wait times. No urgency in dealing with appointments…read moreor patients. If I could give negative stars I would.

45 days for lab results? I was just told that on the phone with a Labcorp customer service rep. 45…read more That's about 43 days too many. Gob smacked. Wow. It's just bloodwork. Crazy. Called my physician's office to see if we can get results sooner than that. Unacceptable.

Thank god for Gary! Best experience here. I drove farther because of the reviews. They were…read morepatient (tall gent) helping elderly folks check in (even when they were snappy!). Gary had a great sense of humor and treated me so kind! Thanks again!

Great office! Had to get bloodwork done for my husband and I. Office was clean and efficient. The…read morephlebotomist that both of us happened to have was fantastic! I have at times difficult veins and my husband has a needle phobia. She was so quick and efficient, no pain, no bruising for either of us. I wish I got her name. Would not hesitate to come back here again.

Not a bad visit. However, corporate needs to address how one bad employee affects everyone…read more My tech, Alexander, was wonderful. He was careful, attentive, and did his job exceptionally. The lady that was training him, was not. I wish I had asked for her name. So, I'll do my best to describe her. African American, around 40's. With a very bad attitude. I sat down as she berated all the people waiting in lobby. She snatched all lab orders and spat out orders to quiet, calm, clients. A lady went up to the window for assistance. She didn't get a word out of her mouth before this lady told her to sit back down and wait until the others before her were taken care of. And, that she learn how to make an appointment. This employee continued to be short with Alexander while she "trained" him at the front desk. While I was grateful for Alexander and the other kind technician lady. This one employee made my visit very uncomfortable and unsatisfactory. I hope someone in corporate goes through these review and is able to address this toxic employee.

I have had work done with Labcorp several times over the years, both through a doctor and their "On…read moreDemand" services via their site. Today I went to their Riverview FL office for some routine bloodwork and experienced one of the most toxic, rude, and borderline abusive employees I have ever encountered at a medical facility. The person I encountered is named "Drew" and I believe she is referred to in other reviews on a different site as well when it comes to abusive behavior toward patients. Their system went down and she seemed to be having some kind of meltdown. She kept talking about them needing to close for lunch and said that unless we had a hard copy of paperwork from a doctor that she would not do any bloodwork for us depsite having prepaid through their site. She didnt even know what the Ondemand services were and told me I had to get a faxed copy from Labcorp before we could do our bloodwork. I tried to explain it was an online prepaid blood draw and she claimed this could not be done unless a doctor or Labcorp sent her a fax with an order number. For anyone who is aware this is not a necessary part of the process and Ondemand online services do not need a hard copy order - that isnt even available and anyone can find this out for themselves. I attempted to show her the email proof and actually gave her the order number provided by Labcorp. I could even see my order number on the screen on her computer with my name on it and she still denied me service despite having set up an appointment and having all the necessary information. I had already called Labcorp and they stated there was no need for a fax copy to authorize the order. During my short intense exchange with this toxic woman I watched her belittle and dismiss several other people, even an elderly man that seemed extremely ill who had been waiting before we even arrived - and keep in mind this after almost one full hour of waiting for an appointment made days in advance. After just over an hour of waiting I made an appointment at a different lab corp location nearby. I can only pray my next experience is competent and that I can receive the services that I have already paid for. For anyone who reads this, please be aware that this place is staffed by a truly negative person who has no business working with the public in this capacity. Her only priority was closing for lunch and playing power games with the people who came in needing blood work. I hope that she receives the same type of treatment elsewhere in her own life, sometimes it is the only way people like this learn to treat others with respect. Shame on you Drew, you are a true bully.

Super tiny waiting room, with zero air and seats sardined in together. Which is interesting…read moreconsidering the videos on the tv say how you can't wait in the social distanced waiting room. There was ZERO room. Also if you make an appointment, expect to wait at least 20minutes past time. The phlebotomist was nice but you could definitely tell they are extremely exhausted and get yelled at quite a bit during the day and see frustrated. They need to hire more people and have a more efficient waiting / appointment system.

Under staffed of course and in a Walmart that maps on your IPhone just doesn't understand. The…read morepeople I met a good looking girl but just rude and disrespectful was just a bummer. To much human traffic. This location is wrong and I will never go back.

I cannot say enough good things about BayCare Laboratories in Riverview and St. Joseph's Hospital…read moreSouth and its cardiologists in Riverview and Tampa! All are excellent and 5 stars!

The front desk office experience needs improvement in the primary physician care department. I made…read morean appointment as a new patient. When I came to the front desk to check in, the receptionist could not find me in their system. Apparently, she became frustrated and had an attitude that she could not locate me and told me several times that I was not in the system before telling me to have a seat. After she received help on what to do, I was called for my appointment. That's when she yelled at the nurse assistant that I am not in system and needed to fill out paperwork. By that time, I said something to her about her attitude and unprofessional behavior. Her behavior & attitude impacted my health. When I left, she had told the other receptionists at the front desk who retaliated on her behalf doing little subtle things that I picked up on to retaliation. This is unacceptable. I understand that working the front desk & dealing with patients can be hard but if you do not have the patience, professionalism & maturity to do the job then you need to find another. The front desk is the first point of contact before seeing the physician and last point before leaving the office. No one who is not feeling well wants to encounter attitude & retaliation for speaking out about it. Bay care needs to request & evaluate patient reviews as well as put technology in place to monitor this area for improvement & better customer service experience.