I have been coming here for about four years now. The…read moreservice has always been courteous and professional. The office has been updated and redecorated. There are several spaced chairs and a tv in the waiting area. There is an electronic board that's posts the names and place in line of those waiting. They now have an automated .and touch less checkin. It is best to make a reservation on their online site. I've had several different phlebotomists over the past four years. Everyone has been good. Since I Am difficult to find a vein, I warn them ahead of time. They have all been patient. I've been told to drink plenty of water before I arrive. The place can get very busy in the morning, especially in the winter months. Bring your patience!

The personnel are great and facility is very good. BUT, the online appointments does not work, I…read morespent at least 1 hour trying multiple days and multiple different times and always got the message that the time was no longer available. I tried to find a phone number to call for an appointment but the website had nothing. Finally, I did a google search and was able to make appointments for my wife and myself, but upon arrival you had lost my appointment. Your website is a disaster and if you wish to keep my business, you need to straighten it out.

Extremely long wait times, kiosk doesn't work properly so you have to manually input info, no cups…read morefor the water dispenser. Labcorp should be embarrassed. Desperately need more staff. The staff is very professional but seem to be fed up with the lack of support from the main office as well. Appointment or not, you are WAITING at least an hour and a half. I waited 2 hours!!!! I definitely will not be going back!!!!!

I will start off by saying that you should make an appointment if you don't want to wait 3-4 hours…read moreto be seen, however, if you do have an appointment, you will still wait that long. The front desk lady is so extremely rude and hateful to the people waiting and the people walking in, yelling at several of them. She has absolutely no empathy for anyone or their situation which is very sad. I would suggest staying away from this facility if at all possible.

Great office! Had to get bloodwork done for my husband and I. Office was clean and efficient. The…read morephlebotomist that both of us happened to have was fantastic! I have at times difficult veins and my husband has a needle phobia. She was so quick and efficient, no pain, no bruising for either of us. I wish I got her name. Would not hesitate to come back here again.

Very quick. Garvin took my blood sample and was very nice and made it painless. We drove to this…read morelocation because it had better reviews than the one by our home. Well worth the drive!

Not a bad visit. However, corporate needs to address how one bad employee affects everyone…read more My tech, Alexander, was wonderful. He was careful, attentive, and did his job exceptionally. The lady that was training him, was not. I wish I had asked for her name. So, I'll do my best to describe her. African American, around 40's. With a very bad attitude. I sat down as she berated all the people waiting in lobby. She snatched all lab orders and spat out orders to quiet, calm, clients. A lady went up to the window for assistance. She didn't get a word out of her mouth before this lady told her to sit back down and wait until the others before her were taken care of. And, that she learn how to make an appointment. This employee continued to be short with Alexander while she "trained" him at the front desk. While I was grateful for Alexander and the other kind technician lady. This one employee made my visit very uncomfortable and unsatisfactory. I hope someone in corporate goes through these review and is able to address this toxic employee.

I have had work done with Labcorp several times over the years, both through a doctor and their "On…read moreDemand" services via their site. Today I went to their Riverview FL office for some routine bloodwork and experienced one of the most toxic, rude, and borderline abusive employees I have ever encountered at a medical facility. The person I encountered is named "Drew" and I believe she is referred to in other reviews on a different site as well when it comes to abusive behavior toward patients. Their system went down and she seemed to be having some kind of meltdown. She kept talking about them needing to close for lunch and said that unless we had a hard copy of paperwork from a doctor that she would not do any bloodwork for us depsite having prepaid through their site. She didnt even know what the Ondemand services were and told me I had to get a faxed copy from Labcorp before we could do our bloodwork. I tried to explain it was an online prepaid blood draw and she claimed this could not be done unless a doctor or Labcorp sent her a fax with an order number. For anyone who is aware this is not a necessary part of the process and Ondemand online services do not need a hard copy order - that isnt even available and anyone can find this out for themselves. I attempted to show her the email proof and actually gave her the order number provided by Labcorp. I could even see my order number on the screen on her computer with my name on it and she still denied me service despite having set up an appointment and having all the necessary information. I had already called Labcorp and they stated there was no need for a fax copy to authorize the order. During my short intense exchange with this toxic woman I watched her belittle and dismiss several other people, even an elderly man that seemed extremely ill who had been waiting before we even arrived - and keep in mind this after almost one full hour of waiting for an appointment made days in advance. After just over an hour of waiting I made an appointment at a different lab corp location nearby. I can only pray my next experience is competent and that I can receive the services that I have already paid for. For anyone who reads this, please be aware that this place is staffed by a truly negative person who has no business working with the public in this capacity. Her only priority was closing for lunch and playing power games with the people who came in needing blood work. I hope that she receives the same type of treatment elsewhere in her own life, sometimes it is the only way people like this learn to treat others with respect. Shame on you Drew, you are a true bully.

Super tiny waiting room, with zero air and seats sardined in together. Which is interesting…read moreconsidering the videos on the tv say how you can't wait in the social distanced waiting room. There was ZERO room. Also if you make an appointment, expect to wait at least 20minutes past time. The phlebotomist was nice but you could definitely tell they are extremely exhausted and get yelled at quite a bit during the day and see frustrated. They need to hire more people and have a more efficient waiting / appointment system.

Under staffed of course and in a Walmart that maps on your IPhone just doesn't understand. The…read morepeople I met a good looking girl but just rude and disrespectful was just a bummer. To much human traffic. This location is wrong and I will never go back.