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    Quest Diagnostics

    2.7 (23 reviews)
    Closed 6:30 am - 3:00 pm

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    7 months ago

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    10 months ago

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    1 year ago

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    8 months ago

    Staff is friendly and efficient. In and out for a test quickly and on time, no waiting.

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    2 years ago

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    11 years ago

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    6 years ago

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    Quest Support

    Thank you for taking the time to share this feedback, Janice!

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    7 years ago

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    Thank you for taking the time to share this feedback with us, Lance!

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    8 years ago

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    7 years ago

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    Labcorp

    Labcorp

    2.5(8 reviews)
    6.4 mi

    Not a bad visit. However, corporate needs to address how one bad employee affects everyone…read more My tech, Alexander, was wonderful. He was careful, attentive, and did his job exceptionally. The lady that was training him, was not. I wish I had asked for her name. So, I'll do my best to describe her. African American, around 40's. With a very bad attitude. I sat down as she berated all the people waiting in lobby. She snatched all lab orders and spat out orders to quiet, calm, clients. A lady went up to the window for assistance. She didn't get a word out of her mouth before this lady told her to sit back down and wait until the others before her were taken care of. And, that she learn how to make an appointment. This employee continued to be short with Alexander while she "trained" him at the front desk. While I was grateful for Alexander and the other kind technician lady. This one employee made my visit very uncomfortable and unsatisfactory. I hope someone in corporate goes through these review and is able to address this toxic employee.

    I have had work done with Labcorp several times over the years, both through a doctor and their "On…read moreDemand" services via their site. Today I went to their Riverview FL office for some routine bloodwork and experienced one of the most toxic, rude, and borderline abusive employees I have ever encountered at a medical facility. The person I encountered is named "Drew" and I believe she is referred to in other reviews on a different site as well when it comes to abusive behavior toward patients. Their system went down and she seemed to be having some kind of meltdown. She kept talking about them needing to close for lunch and said that unless we had a hard copy of paperwork from a doctor that she would not do any bloodwork for us depsite having prepaid through their site. She didnt even know what the Ondemand services were and told me I had to get a faxed copy from Labcorp before we could do our bloodwork. I tried to explain it was an online prepaid blood draw and she claimed this could not be done unless a doctor or Labcorp sent her a fax with an order number. For anyone who is aware this is not a necessary part of the process and Ondemand online services do not need a hard copy order - that isnt even available and anyone can find this out for themselves. I attempted to show her the email proof and actually gave her the order number provided by Labcorp. I could even see my order number on the screen on her computer with my name on it and she still denied me service despite having set up an appointment and having all the necessary information. I had already called Labcorp and they stated there was no need for a fax copy to authorize the order. During my short intense exchange with this toxic woman I watched her belittle and dismiss several other people, even an elderly man that seemed extremely ill who had been waiting before we even arrived - and keep in mind this after almost one full hour of waiting for an appointment made days in advance. After just over an hour of waiting I made an appointment at a different lab corp location nearby. I can only pray my next experience is competent and that I can receive the services that I have already paid for. For anyone who reads this, please be aware that this place is staffed by a truly negative person who has no business working with the public in this capacity. Her only priority was closing for lunch and playing power games with the people who came in needing blood work. I hope that she receives the same type of treatment elsewhere in her own life, sometimes it is the only way people like this learn to treat others with respect. Shame on you Drew, you are a true bully.

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    HCA Florida Brandon Hospital - Clean, comfortable emergency room. They get you back quickly.

    HCA Florida Brandon Hospital

    2.0(232 reviews)
    1.9 mi

    Interesting hospital. I was there in August and again in November for surgeries. In August I had a…read morevery early arrival time and overall a very pleasant experience. Everything went smoothly from check in, pre op, surgery and post op. I spent the night and received excellent care from a very well staffed and professional nursing team. I provided a very positive review on their web site. My second visit was scheduled late morning at 10:30 arrival. I will never accept a late morning surgery appointment again. First every parking spot was full. A five level garage provided not one open space. Eventually I found a car leaving in front of the women's care entrance. This was at the other end of the hospital from where I was told to enter near the south garage. I had no idea how to get back to the surgery check in. I entered the women's entrance and told the security guard I needed to get back to the south garage entrance. He radioed a man in a golf cart to meet me at the entrance and take me back to the surgery area. I told him the hospital website said there was valet parking near the children's emergency area. He said that was no longer being offered. My surgery lasted longer than the doctor told us and by the time I arrived in recovery and then post op I was the only patient in post op area. The nurses were all leaving and saying good night to other nurses. My nurse was the only one there. The motion lighting in the other tented rooms were turning off. As I was getting dressed to leave the nurse told my wife to bring the car to a different door to pick me up for the drive home. As I had dropped her off at the surgery entrance at 10:30, seven and a half hours earlier, she had no idea where our car was except my description of it parked across from the women's entrance. The nurse was so pleasant and helpful she offered my wife a wheelchair and took her to the security desk to call for the golf cart courtesy driver. Unfortunately, both the nurse and my wife learned that service goes home at 4:00. It's now 6:30. So now the only nurse in post op pushed my wife in a wheelchair the entire length of the hospital to the women's section to get our car. I sat by myself in a chair with now one light on waiting for the nurse to return. There are 6 handicapped parking spaces outside the surgery entrance. And perhaps 10 non handicapped spaces. Arriving late morning you will not find a parking spot. There are no reserved for surgery parking spots. As patients are released the assigned nurses go home and the area pretty much shuts down for the night. Very poor arrangement. The staff readily acknowledges that parking is horrible but apparently that's where it ends. The Doctors have a reserved parking area. The patients including surgeries are left to fend for yourself self. My future hospital needs will be at Tampa General or St Joe South.

    Not only did the PA Nguyen, Vu diagnose me in 10 seconds of being in the room and not even touch me…read morebut the nurse Gail wanted to get me out so fast that she discharged me with an IV still in my arm. I wouldn't trust them with anythings life. Definitely not in it for patient care but, all for the money. Save yourself and go somewhere that cares.

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    HCA Florida Brandon Hospital - JOIN THE MOVEMENT: @healthcareaccountability.org

    JOIN THE MOVEMENT: @healthcareaccountability.org

    HCA Florida Brandon Hospital - To all the great Ladies and Gentlemen who took of me. Unbelievable service and will back to visit Thank you

    To all the great Ladies and Gentlemen who took of me. Unbelievable service and will back to visit Thank you

    HCA Florida Brandon Hospital - Red: entrances. Abc: parking. There is no way to drive around the building from inside.

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    Red: entrances. Abc: parking. There is no way to drive around the building from inside.

    BayCare Outpatient Imaging - Bloomingdale

    BayCare Outpatient Imaging - Bloomingdale

    5.0(4 reviews)
    2.9 mi

    This review is edited and I apologize for the lateness in posting this revision:…read moreSince writing this review BayCare Imaging reached out to me, not just one time but two times! I was impressed with the quick response and feedback! The Imaging staff was so pleasant and understanding of my needs. We discussed the options available to avoid the delay in reading the X-rays for next time. I have been using the BayCare Health Hub in Valrico for a number of years. I moved to Lake Wales several years ago but even though my drive is almost 2 hours, I will continue to go there. The staff is pleasant and efficient and the facility is clean. I have had to call Baycare Imaging in Valrico on 2 separate occasions to request the results of my X-rays. I went to Imaging in enough time to have the results back before my scheduled PCP appointment! These were not complicated X-rays. This happening again is unacceptable. I go to Baycare Heath Hub in Valrico because I trust this business but that trust is quickly fading. Also I called prior to closing hours and the message was they were unable to take my call!

    Dan in the MRI department went way above and beyond, much more than I believed ever possible in…read moretoday's medical environment. He was able to quickly work me back in for my MRI after having issues with my spine stimulator not being able to fully charge to be able to go into MRI. Besides pulling off this miracle, he was kind, respectful, and overall energetically helpful. I'm not sure how to nominate your employees for awards or recognition, but I would like to nominate Dan right now if I can for whatever recognition program BayCare has. Thank you Dan!

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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