Not a bad visit. However, corporate needs to address how one bad employee affects everyone…read more My tech, Alexander, was wonderful. He was careful, attentive, and did his job exceptionally. The lady that was training him, was not. I wish I had asked for her name. So, I'll do my best to describe her. African American, around 40's. With a very bad attitude. I sat down as she berated all the people waiting in lobby. She snatched all lab orders and spat out orders to quiet, calm, clients. A lady went up to the window for assistance. She didn't get a word out of her mouth before this lady told her to sit back down and wait until the others before her were taken care of. And, that she learn how to make an appointment. This employee continued to be short with Alexander while she "trained" him at the front desk. While I was grateful for Alexander and the other kind technician lady. This one employee made my visit very uncomfortable and unsatisfactory. I hope someone in corporate goes through these review and is able to address this toxic employee.

I have had work done with Labcorp several times over the years, both through a doctor and their "On…read moreDemand" services via their site. Today I went to their Riverview FL office for some routine bloodwork and experienced one of the most toxic, rude, and borderline abusive employees I have ever encountered at a medical facility. The person I encountered is named "Drew" and I believe she is referred to in other reviews on a different site as well when it comes to abusive behavior toward patients. Their system went down and she seemed to be having some kind of meltdown. She kept talking about them needing to close for lunch and said that unless we had a hard copy of paperwork from a doctor that she would not do any bloodwork for us depsite having prepaid through their site. She didnt even know what the Ondemand services were and told me I had to get a faxed copy from Labcorp before we could do our bloodwork. I tried to explain it was an online prepaid blood draw and she claimed this could not be done unless a doctor or Labcorp sent her a fax with an order number. For anyone who is aware this is not a necessary part of the process and Ondemand online services do not need a hard copy order - that isnt even available and anyone can find this out for themselves. I attempted to show her the email proof and actually gave her the order number provided by Labcorp. I could even see my order number on the screen on her computer with my name on it and she still denied me service despite having set up an appointment and having all the necessary information. I had already called Labcorp and they stated there was no need for a fax copy to authorize the order. During my short intense exchange with this toxic woman I watched her belittle and dismiss several other people, even an elderly man that seemed extremely ill who had been waiting before we even arrived - and keep in mind this after almost one full hour of waiting for an appointment made days in advance. After just over an hour of waiting I made an appointment at a different lab corp location nearby. I can only pray my next experience is competent and that I can receive the services that I have already paid for. For anyone who reads this, please be aware that this place is staffed by a truly negative person who has no business working with the public in this capacity. Her only priority was closing for lunch and playing power games with the people who came in needing blood work. I hope that she receives the same type of treatment elsewhere in her own life, sometimes it is the only way people like this learn to treat others with respect. Shame on you Drew, you are a true bully.

i I had a wonderful experience at Quest Diagnostics! My school required several immunity (titer)…read moreblood tests, and Minnie was incredibly helpful throughout the entire process. She took the time to explain everything clearly, answered my questions, and made the whole experience easy and stress-free. I truly appreciate her excellent customer service and would highly recommend this location. Thank you, Minnie! (Klaudeta)

i really like this location for the ease of making appointments online and mobile check-in . my…read moreappointment went fast and Krista was so funny and made my visit so much more enjoyable. It was well worth it after being without power that night so she really made my morning bright!

Received an EKG. There was absolutely zero consideration for privacy. I never had an EKG that…read moreinvolved two individuals providing the service. The female was inconsiderate when placing the leads, and then had a male accompanying her. I've had several EKGs in my lifetime, but I NEVER had the feeling of being completely stripped of any privacy! Totally inappropriate!

I had a great experience- The Gentleman who did my CT scan (Boonie) at the Riverview Location was…read moreREALLY GREAT. He was professional, had a great demeanor and was very good at what he did. My CT was labeled STAT and he even got the Radiologist to read the Scan so I knew for sure that there wasn't any other internal problems from a fall and rib fractures. I was scheduled to go out of town, and he said the Radiologist said I could go! The Reading was sent to my MD right away and I had a confirmation call from his Office right away. 5 STAR EXPERIENCE ALL THE WAY!

I was in and out of my appointment swiftly. Staff was friendly and welcoming. Facility was…read moresurprising nice and tech savvy

Really, I'm giving them 5 stars. This is for the lab in the BayCare Bloomingdale Hub. There was no…read morewait at 7:45 AM for lab work. I was only in my seat for about 2 minutes before being called in to the lab area. Fabia (I think that was her name) was so fabulous. She made me feel at ease, and I didn't feel a thing. She didn't have to hunt for a vein. She knew exactly where to go the first time. I usually get some kind of bruising around the injection site, but not this time. It was a breeze. I will be back in the future if I ever need more lab work.

Horrible attitudes, horrible service, horrible wait times. No urgency in dealing with appointments…read moreor patients. If I could give negative stars I would.

45 days for lab results? I was just told that on the phone with a Labcorp customer service rep. 45…read more That's about 43 days too many. Gob smacked. Wow. It's just bloodwork. Crazy. Called my physician's office to see if we can get results sooner than that. Unacceptable.

2nd time at this location and this time I knew to make an appt online. I was seen 15 min after my…read moreappt but it was ok. They were busy busy today and everyone was super friendly and good energy in this place. Well staffed with friendly faces and nice clean waiting room and patient bays. Love the colors and decor. TV needs replacing because monitor failing but thats ok. It was all good. I had another great and talented phlebotomist, Madelyn, because my veins are tricky and she got me on the first try no issue at all, I was in and out quick because of that. My veins are a testament to her skill level. I like that once you ck in your initials go up on tv and you can see your appt time and where you are on list. Labcorp needs to step up their game.

Wonderful easy experience with them. Thoughtful caring people. I had an appointment so wait time…read morewas maybe 10 minutes. Check in easy , personal that greeted you explain everything. The tech that drew my blood was so sweet and spoke during the process so I was comfortable. Great place!!!! Thank you

Arrived a few minutes early for my 8:30 AM appointment and the waiting room was already full. I…read morewasn't called back until 9:23. Not ideal when you're fasting -- hungry, headache, and definitely feeling it. It was clear the issue wasn't the staff, but understaffing. There are three draw bays, but only two phlebotomists were working, and the front area felt overwhelmed. Lonwana was the bright spot -- incredibly kind, apologetic, and very skilled (which matters because my veins are tricky). Unfortunately, scheduling and staffing are on Labcorp, and this location seems overbooked for the resources available. I won't be returning.

slow and rude today…read moreI waited for 2 hours for a simple blood draw before walking out without it staff didn't care, there was no sorry given they just rolled their eyes and handed me my paperwork back, as if I'd let them down A month ago my blood draw took 1.5 hours Never stepping foot in this joint again

Thank god for Gary! Best experience here. I drove farther because of the reviews. They were…read morepatient (tall gent) helping elderly folks check in (even when they were snappy!). Gary had a great sense of humor and treated me so kind! Thanks again!

Great office! Had to get bloodwork done for my husband and I. Office was clean and efficient. The…read morephlebotomist that both of us happened to have was fantastic! I have at times difficult veins and my husband has a needle phobia. She was so quick and efficient, no pain, no bruising for either of us. I wish I got her name. Would not hesitate to come back here again.