Interesting hospital. I was there in August and again in November for surgeries. In August I had a…read morevery early arrival time and overall a very pleasant experience. Everything went smoothly from check in, pre op, surgery and post op. I spent the night and received excellent care from a very well staffed and professional nursing team. I provided a very positive review on their web site. My second visit was scheduled late morning at 10:30 arrival. I will never accept a late morning surgery appointment again. First every parking spot was full. A five level garage provided not one open space. Eventually I found a car leaving in front of the women's care entrance. This was at the other end of the hospital from where I was told to enter near the south garage. I had no idea how to get back to the surgery check in. I entered the women's entrance and told the security guard I needed to get back to the south garage entrance. He radioed a man in a golf cart to meet me at the entrance and take me back to the surgery area. I told him the hospital website said there was valet parking near the children's emergency area. He said that was no longer being offered. My surgery lasted longer than the doctor told us and by the time I arrived in recovery and then post op I was the only patient in post op area. The nurses were all leaving and saying good night to other nurses. My nurse was the only one there. The motion lighting in the other tented rooms were turning off. As I was getting dressed to leave the nurse told my wife to bring the car to a different door to pick me up for the drive home. As I had dropped her off at the surgery entrance at 10:30, seven and a half hours earlier, she had no idea where our car was except my description of it parked across from the women's entrance. The nurse was so pleasant and helpful she offered my wife a wheelchair and took her to the security desk to call for the golf cart courtesy driver. Unfortunately, both the nurse and my wife learned that service goes home at 4:00. It's now 6:30. So now the only nurse in post op pushed my wife in a wheelchair the entire length of the hospital to the women's section to get our car. I sat by myself in a chair with now one light on waiting for the nurse to return. There are 6 handicapped parking spaces outside the surgery entrance. And perhaps 10 non handicapped spaces. Arriving late morning you will not find a parking spot. There are no reserved for surgery parking spots. As patients are released the assigned nurses go home and the area pretty much shuts down for the night. Very poor arrangement. The staff readily acknowledges that parking is horrible but apparently that's where it ends. The Doctors have a reserved parking area. The patients including surgeries are left to fend for yourself self. My future hospital needs will be at Tampa General or St Joe South.

The lack of care by 'doctors' for my Mother at Brandon HCA is dismissive & dangerous…read more She came in with a cough and 2 fractured bones. I have not been able to get ANY answers concerning the source of the cough.... She is being released without any communications from Ortho (who apparently discharged her last week) and despite numerous requests to speak with a doctor- no communication or accountability for her getting worse while under 'doctor' care! To make matters worse- one nurse and tech left her for an unknown time laying in urine and the nurses response to the charge nurse was to yell, "She pees"... I am praying my Mom recovers at this point. *I do want to acknowledge the majority of the helpful nurses, techs, aides, RT, and PT.

Wait times here suck and staff are rude. I really can't emphasize how long the wait time is for…read moreliterally no reason.

Sneaky greedy healthcare provider. I now go to Baycare…read more Because of insurance I over paid the several hundred dollars because they demanded payment upfront. Instead of waiting to see what insurance does not pay. Getting my overpayment back was difficult and lengthy..

The Office experience, Care Quality and friendlyness was the "Best"! It will be my urgent care…read moreplace to go,thumbs up!

I had a great , 5 star experience. Thank you again, for taking great care of me!!read more

I cannot thank the entire ER team enough for the incredible care my husband received during his…read morevisit to St. Joseph's South Hospital on September 9th. We arrived at approximately 9 p.m., and from the moment we pulled up in front of the ER, we felt welcomed and cared for. Tiffany, a pharmacy technician, greeted us with a wheelchair. She was kind, compassionate, and efficient as she helped my husband out of the car. While I parked our car, she stayed with my husband and assisted him with the check-in process and escorted us to his room. The triage and nursing staff were prompt, attentive, and genuinely empathetic. His nurse, Steven, explained every step of the process, which helped calm my husband's nerves and made him feel safe and comfortable in his care. Steven listened carefully to my husband's concerns and took the time to listen to me as well. Although the emergency room was busy, the entire staff worked seamlessly together to ensure my husband was comfortable and well cared for. Everyone treated us with kindness and professionalism, and we truly appreciated the teamwork and compassion shown throughout the visit. Even the discharge process was smooth and straightforward, with clear instructions provided to both my husband and me. We were incredibly fortunate to have such dedicated personnel such as Tiffany and Steven caring for us at St. Joseph's South. Their compassion and professionalism made a stressful situation much easier. We are so glad St. Joseph's South Hospital opened in Riverview, and we are grateful to have this wonderful resource in our community.

A disappointing and painful experience. Went in with a severe allergic reaction including…read morePeriorbital Edema, erythema and scaling with both eyes along with two other issues with one finger and my middle back. The triage evaluation staff member wrote "Rash" on the intake sheet, delaying my being seen. When I finally saw one of the doctors, he took my finger between his fingers with both hands and squeezed very hard, causing pain of which I made him aware and he continued squeezing an already very sensitive and painful area. Less than compassionate and effectively causing more pain than I went in with, the result was not at all helpful. I ultimately had to see another doctor asap outside of this ED and received the attentive, professional and much needed care that should have been provided by this Emergency Department. Will avoid this ED if possible moving forward.

Love them all there. A very caring place. Dr Cane is a…read moreAWESOME orthopedic doctor The office staff is exceptional (all of them)

Taken to the er at 7am. met right away by the nicest nurse named Kristin. She made me feel…read morecomfortable . I went to the er because I had afib.

I think the effort in dollars by the board of trustees and the administration for a high quality…read morefacility is probably there . The doctors and staff were professional and sincere. There was no game playing as far as billing and checking out. The Trauma center appears to be the real deal and on point. The LOCATION at Davis Island cannot be overcome and it an abomination with gridlocked traffic 6 days a week morning & evening. There is a sincere effort to have a security team guarding the hospital and keeping it safe. However, that is only 5 days a week.And on Saturday and Sunday , there's little security team or one tenth of the security , and if there's problems , terrorism or vandalism or gang activity that doesn't happen Monday through Friday , it could happen anytime? I found that disingenuous that the security team wasn't there on the weekends with the same presence. The parking situation , of course , is out of control and the parking decks are managed as well as somebody could possibly try to manage them , but it's still a large can of worms. I have no doubt that the valet parking team of employees means well and tries hard. I personally don't trust anybody to drive the car and park. It because of theft and organized teams of petty criminals. Very difficult for a visitor to come to the hospital. For the first time, enduring the parking garage, the heavy traffic before even getting to the hospital where they then have to check-in by supplying a valid ID after going through security. This is a high stress situation that needs to be explained to the entire security staff and the entire hospital administration. So everybody can continue to work together to make this a good experience considering the hardship. That's upon everyone, the nurses and the doctors are HEROS as they come to work each day. The patient advocates were sincere, polite as helpful as possible and yet it's still an uphill battle. The food served at the hospital was very good and a wide variety and choices for the patients. However there needs to be a specific 15 minutes of grace granted to the PATIENTS so they can eat, breath and relax with their meals uninterrupted.The moment the patients were served , the patients were interrupted constantly without respect shown and the patient ended up eating cold and either melted frozen items or soups and hot meals that would of been good but the experience was turned negative for no reason. The patients NEED the nutrition and positive few minutes and their MEALS should not be interrupted. In closing, there needs to be a extra effort put in for signage , lights and roadway painted arrows on the ground from I -275 to the hospital. Once a person has traveled this numerous times it becomes far easier but for a first timer , it is ab extremely difficult drive to make it to davis island from I-275 , even when trying your hardest. I am sure hundreds of millions of dollars have been poured into the hospital and the effort to make this top notch , but the location is so abysmal it makes it almost impossible to overcome. To all the nurses and doctors, your Patron Saints for being able to endure this on a daily basis. I'd love to see some special effort made by the city & county and State for the doctors & nurses & key staff to have some special Transportation arranged, whether it's by Boat or by special Limousine service every day &seven days a week. Kid Glove transportation service should include every special amenity possible showing appreciation and respect to them. We appreciated the entire staff and team of medical professionals ...in the most stressful time in our lives, but I was unprepared for having to show ID and it made my initial visitation traumatic with having to go back to the parking garage to get an ID with a disability. Yes, I was too proud to take the golf carts and that is on me. Great Hospital, horrible location and sewer system is probably the breaking point whenever there is flooding. Be safe, be sure to take your security seriously and it will help keep your experie nice positive. This hospital handles every conceivable catastrophe and should be given every benefit of the doubt and I tried to keep that in mind with my review. Thanks

The nurses and staff for L&D are the best! Everyone was so nice and made me feel comfortable. I…read moredidn't love that since this is a teaching hospital, you'll get a lot of students shadowing and residents. I prefer just attending physicians for my care.. The worst part that was the wait. There's always somebody more urgent than you so my scheduled procedure was almost 3 hours after it was originally scheduled. Bring a book, laptop , etc Parking is cheap, $5 valet or $3 self parking garage.

Came here today after the Advent Health Urgent Care across the street told me that they didn't have…read morean x-ray technician on site. I was checked in and seen right away. No wait at all, which was really nice. They gave me Tylenol for the pain and did an x-ray on my foot in the room. I was thankful I didn't have to be moved unnecessarily and they were able to come to me. I did registration on the tablet they had which was pretty quick. It turned out my foot was just bruised and not broken or sprained. So I am just elevating it at home. I did get crutches and they did wrap my foot with an ace bandage. I had a fall when trying to use them, but I also already have poor balance. I was okay either way. It was a relatively quick experience. They elevated my foot on the bed while I waited when I first arrived too. Everything was comfortable and all staff were nice. My nurse, Keishla, was also really nice and quick with everything. She helped me off the floor after I fell and made sure I was okay. Even environmental asked if I was okay, since water spilled because I fell. All in all, it was a good experience and I would definitely come back here in the future.

Had to go for lab work-prescription. Went at 3:00 on Friday afternoon so I could get in and out…read more Did lab work which I delayed myself for about 30 minutes, But still get out at 6pm., after I stood in doorway to let people see me, then they supposedly call on prescription. LOL, checked at 9 when pharmacy open-they hadn't received it. After 3 trips back to the to emergency care on Fowler, the pharmacy finally got it & I picked up the medicine. Prescription was written with the WRONG number of pills to match the directions . This was the Worst visit I had ever had to any place. This place doesn't even rate one .

Have nothing bad to say about my recent visit to this health care facility. I was seen in a timely…read moremanner. The staff was pleasant, knowledgeable, and professional. The parking lot is spacious and the lobby is clean and smells good. There was a Keurig available for coffee and the bathroom was clean. I had to call the doctor back after the visit and my message was delivered and resolved without delay.

Quick service, the NPs and PA have always done well, follow the protocols,and treated both me and…read moremy husband with respect. If you are a TGMC patient, they also have access to your medical records. Bonus!

I visited this hospital on 3/17 because i was having shortness of breath and chest pain after being…read morereleased from another hospital after giving birth (I was told I was fine). I was brought back to be seen right away and after having some tests done I was told I was going to be admitted because I had excess fluid and hospital acquired pneumonia. I was nervous, but the staff was kind and the doctor came out and talked to me and explained everything that was going on. My experience in the ER was better than expected - tests done quickly, kind and compassionate staff, a doctor that seemed to really care, and they even brought me food while I waited for my room to be ready. I did have to wait longer than I thought was necessary for my pain medication because the first nurse I had didn't know how to get my switched over from the ER computer to the food computer. After having just had a c-section and having to get up and down for the chest CT I was in pain and it was a LONG time before I was able to take medication. I was also having a weird reaction to my antibiotics and I was told she would have a doctor check on me but that didn't happen. This made me nervous to be left there, but once the nurses changed shifts my next nurse was AMAZING. He explained everything to me, helped me get in and out of bed without pain, checked on me constantly, and made me feel very comfortable. Unfortunately while I was there I had flash pulmonary edema (no fault of the hospital), and I wound up in the ICU. During this event, the staff were in my room quickly and got everything done they needed to in order to save me and get me breathing again. My nurse in the ICU was also amazing and I contribute my ability to get better and out of the hospital to her. The only reason I'm not giving the hospital 5 stars is because of the issue I had with the first nurse.

This is the worst hospital I have ever been too. In fact this is probably the worst medical…read morepractice I've been too. The doctor Amir Khiabani literally didn't even assess my issue or even pretend that he cared. He asked no questions to figure out the underlying issue. My pain was about a 9.5 out of 10 and he only would give me muscle relaxers while I was groaning in pain. Treatment was so bad he didn't even send me home with muscle relaxers. I went in the same exact pain that I left. I was left unattended at least an hour each time while waiting for a doctor or nurse. Seriously, stay far far away. My expectations were already low but my god this is one of the worst experiences I've ever had at any sort of business. I legit wanted to cry that nobody cared how bad of pain I was in and just walk out to go to another hospital. I am so displeased I am borderline considering speaking to a lawyer for malpractice.